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Reviews of The Cumberland by NEU Collective

111 St. John Street, Valletta, VLT 1111 Valletta, Malta

#23 of 39 hotels in Valletta

Guests' Choice

Review score

Based on 567 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    9.7

  • Facilities

    8.8

  • Staff

    9.4

  • Value for money

    8.3

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 28 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Suite with Terrace
    • Stayed 4 nights
    • Submitted via mobile

    Loved the side of the room. We could open our cases and still walk around! Cute terrace & breakfast was great every morning

    Stayed in July 2025

  • Reviewed: 24 August 2025

    10
    Great location, near the local spots to visit, night life but quiet in the rooms.
    • Leisure trip
    • People with friends
    • Deluxe Suite with Terrace
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was rich and delicious, but if you're a bigger group, it's not easy to sit together or then downstairs on the cellar where it's not that comfortable

    Helpful staff, nice and kind, always a smile and a helping hand. Big room, ac wasn't too cold, nice balcony

    Stayed in August 2025

  • Reviewed: 21 August 2025

    8.0
    Great location & breakfast
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 4 nights
    • Submitted via mobile

    The bathroom door was too stiff to open The pillows were very uncomfortable The coffee, especially latte needs to be stronger

    Great location Very clean Good breakfast

    Stayed in August 2025

  • Reviewed: 19 August 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Check in time can be delayed

    Great Facilities with great location. Complete value for money

    Stayed in August 2025

  • Reviewed: 17 August 2025

    10
    Excellent service for a last minute stay
    • Leisure trip
    • Family with young children
    • Duplex Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing it was great.

    Had to book here last minute and the service was amazing. Staff did a perfect job in making you feel welcome even after our stay was over as we left our luggage till we were able to travel to our next accommodation. Also located well in the centre of Valletta. Would stay here again and strongly recommend to family and friends.

    Stayed in August 2025

  • Reviewed: 16 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Suite with Terrace
    • Stayed 3 nights
    • Submitted via mobile

    The fact that we had to leave so soon.

    The maids were amazing and so accommodating; Petra (our Receptionist/ day manager) was so welcoming and attentive; the restaurant attached served the most incredible food: we ate there for breakfast (included), lunch (if we were close by) and dinner. #room403

    Stayed in August 2025

  • Reviewed: 12 August 2025

    10
    Great
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    None

    Perfect location, massive room and very clean

    Stayed in August 2025

  • Reviewed: 11 August 2025

    10
    Great last minute find in Central Valletta
    • Leisure trip
    • Group
    • Duplex Suite
    • Stayed 1 night

    Tucjed away off the main street, the hotel is a short walk from, everything! Great Food, great cafes and bars, even took in a movie at the Cinema. The Harbour and related tours are on your doorstep and the welcome is warm and friendly.

    This was a lucky accidental find, as we had a lst minute stop-over, The staff were excellent, the room was a good size for our family and the breakfast was great. If you are looking for a base to explore Valetta - this is 10/10.

    Stayed in August 2025

  • Reviewed: 8 August 2025

    10
    Memorable stay !
    • Leisure trip
    • Group
    • Duplex Suite
    • Stayed 1 night

    We had a wonderful time, the breakfast was very good and so was the room. Unfortunately we only stayed for one night.

    Stayed in August 2025

  • Reviewed: 5 August 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    No complaints.

    The location can’t be beat. You literally walk out and all of Valleta is at your door steps including the famous steps. Definitely staying here again.

    Stayed in July 2025

  • Reviewed: 5 August 2025

    9.0
    Lovely stay in great hotel in fantastic location
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 4 nights

    Great breakafast with excellent choice

    Stayed in August 2025

  • Reviewed: 1 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Beautiful accommodation, perfect central location and amazing breakfast.

    Stayed in July 2025

  • Reviewed: 27 July 2025

    10
    Absolutely perfect
    • Leisure trip
    • Couple
    • Deluxe Suite with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Staff are very good and attentive

    Booked a suite and it was amazing thank you

    Stayed in July 2025

  • Reviewed: 26 July 2025

    10
    Ideal in every possible way to make a Valletta trip perfect…
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing….

    Everything…

    Stayed in July 2025

  • Reviewed: 25 July 2025

    8.0
    Central and convenient stay in Valletta
    • Leisure trip
    • Couple
    • Deluxe Suite with Terrace
    • Stayed 7 nights
    • Submitted via mobile

    No pool as described - it is a jacuzzi and awkward to use with more than two people in it. Despite upgrading to the room with terrace balcony, there was no umbrella for shade from the sun and there was little (only up to hip height) barrier between the balconies next door (so no privacy from neighbours).

    Great location - central, convenient and walking distance to explore all of Valletta. Helpful friendly staff. Good breakfast provided every morning.

    Stayed in July 2025

  • Reviewed: 22 July 2025

    10
    My stay at the hotel was absolutely perfect.
    • Leisure trip
    • Solo traveller
    • Deluxe Suite with Terrace
    • Stayed 7 nights
    • Submitted via mobile

    My stay at the hotel was truly enjoyable. The room was very clean and comfortable, with amazing views from the balcony. The staff were incredibly friendly and always ready to help.

    Stayed in July 2025

  • Reviewed: 20 July 2025

    10
    Great location
    • Leisure trip
    • Group
    • Duplex Suite
    • Stayed 2 nights
    • Submitted via mobile

    Air con was great to escape from the heat, rooms were tidy and staff were really hospitable. Location was also perfect as central to everything

    Stayed in July 2025

  • Reviewed: 17 July 2025

    10
    Easy to find right in the old town near all the sites. Hotel is very special our room with a terrace was perfect and we
    • Leisure trip
    • Couple
    • Deluxe Suite with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Everything was perfect!

    Great location. Warm welcome. I excellent room and facilities. Breakfast amazing!

    Stayed in July 2025

  • Reviewed: 12 July 2025

    10
    Great location, staff were very helpful with all our questions. The room was spacious and comfortable.
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    A balcony would have been nice.

    It was situated in a perfect location.

    Stayed in July 2025

  • Reviewed: 10 July 2025

    10
    Great decor room size location
    • Leisure trip
    • Group
    • Superior Room
    • Stayed 3 nights
    • Submitted via mobile

    Cannot call the reception directly from the room-very stupid system of calling a central line which then has guests call another number to reach the reception. The breakfast has no basic sandwich and such options (ham or salami or proscuitto and cheese would be nice). Only heavy panckake and eggs/omlet options off a menu.

    Stayed in July 2025

  • Reviewed: 8 July 2025

    9.0
    Great location, staff efficient and friendly and very helpful
    • Leisure trip
    • Couple
    • Deluxe Suite with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Clean throughout not just the room the whole building and location in central Valletta

    Stayed in July 2025

  • Reviewed: 7 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Duplex Suite
    • Stayed 1 night
    • Submitted via mobile

    Fantastic spot in the hearth of the Valletta. Close to all the important landmarks with very stylish rooms and TV with wast selection of channels. Staff very friendly and helpfull.

    Stayed in July 2025

  • Reviewed: 6 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 7 nights

    Would have been nice to have sun umbrellas at the tables on the roof terrace, it was too hot to stay there in the daytime without any shade.

    The hotel staff were very helpful and friendly. Breakfast was great, we had dinner in the hotel one evening and that was also really good. I'd definitely stay at the Cumberland again

    Stayed in July 2025

  • Reviewed: 6 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    The rooftop could do with some comfy seating and shade although the air conditioning units were very noisy up on the roof.

    Fantastic location with huge bedrooms and beautifully decorated.

    Stayed in June 2025

Showing 1 – 25

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