Reviews of Ta Gianni Guest House

It was very affordable and good value!

The property was well maintained, modern and clean.

No lift. At the top of a hill.

Good location

The views and the privacy

-

Sink blocked

Location seemed good, that is why we booked it.

When we arrived to the room as instructed via online check in instructions, the room was not cleaned after the previous guests. When we got in touch with customer service, we were told that they do not have anyone available to cleem the room, and that they do not have another availabe room in Gianni to transfer us. Additionally, since it was obviously not possible to stay in the room which was not prepared for us as new guests, they told us to find a different accomodation by ourselves and to send request to customer service for a reffund, along with pictures of the room that was not cleaned. We sent the pictures and ask for a refdund, but no one contacted us (three days past). We had to book another accomodation and that doubled our expenses. This is a terrible experience, and we want our money to be reffunded. We paid, showed up and wanted to use the accomodation, but the property did not keep their end of the arrangement.

The location, the terrace had a very nice view and the place was spotless clean

There wasn't a lift, but we were aware of it.

Bed was comfy, spacious flat, nice location in Sliema in terms of getting to ferry station and bus stations (but very hilly). Appreciated the cooking and accessories provided even in spite of issues with adaptors. Friendly staff over whatsapp.

Despite staff being very friendly and seemingly willing to help over whatsapp none of the issues we reported were resolved during our stay. There was noise disturbences and a potent smell of cigarette smoke on the landing of our floor from another flat despite the property listed as no smoking (I'm asthmatic) and a fire alarm being set off at 6 in the morning. This was reported and apparently acted on but was unresolved as this continued for several days until that flat was vacated. In addition after moving in, most of the plug adaptors supplied with the room didn't work (Malta uses UK-style plug sockets so I'm unsure why all the appliances use the two-pin european style). This was reported and we were assured these would be replaced asap, but no replacements were issued. The boiler on our landing was very loud and annoying throughout the night. We didn't expect the flat to be cleaned throughout our stay but a replacement of the bins would have been appreciated as the small bin provided filled up very quickly.

Location was nice

- Aircon/heating wasn't working properly - Unit actually felt like a hospital room, very white, no colour and cold tile floors. - Lock system gave issues - Poor support at night, even whilst mentioning they offer 24/hrs support. - Wasn't value for money

The apartment is in a peaceful and quiet place not far from the bus station. The apartment has a fridge, kettle, large and comfortable bed, air conditioning. There was always hot water for showering and towels at no extra charge. All entrances are with codes.

The bathroom wasn't the cleanest and there were some small bugs in it. Also the shower door was broken.

The location is good

This place is disgusting. It was clear that no one cleaned before our stay. We could see hairs and stamps from previous visitors. The room is full of humidity. The air condition seemed dirty and wasn’t working, we asked the assistant to do something and they actually fixed it, but the function was week, luck of maintenance. THE BATHROOM IS AWFUL! Full of MOLD on the walls and on the shower that no one cleaned for years. Completely unhealthy! The sheets were dirty especially the spare ones from the wardrobe. The towels were damaged with holes! The sponge in the kitchen old and dirty. Pictures above.

The bed is noisy when love making 😆