Reviews of db Seabank Resort + Spa All Inclusive 4 stars
Marfa Road, MLH 9063 Mellieħa, Malta
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Reviewed: 22 August 2025 · Stayed in July 2025
Verified reviewI love the location
I didn’t like we paid for all inclusive but not everything was available and select of food was poor, plus the pool area was really busy and noisy
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewThe sandy beach is near the hotel, you have to cross only a road. There are lot of pools, and also an all inclusive PLUS service, which we found very good. You can try several different restaurants.
The hotel is overcrowded, there are no seats at the pool - all are reserved by the guest with a towel early morning. Our room was full with ants and the safe did not work ( the handyman of the hotel was not able to repair it). The menu is more or less the same every day.
Dear Guest Thank you for staying with us and for sharing your thoughts. We’re glad you enjoyed the proximity to the beach and our variety of pools and dining options. I understand your concerns about the crowded atmosphere and I’m sorry to hear about the issues with the pool seating, your room, and the safe. Rest assured, your feedback on these matters is important to us, and we will be reviewing them with our maintenance and housekeeping teams. Additionally, I will pass on your comments about our menu options to our culinary team for further consideration. We strive to offer a pleasant stay for all our guests, and your input will help us improve our services. If you have any more feedback to share, please feel free to reach out through our website's contact form. Thank you once again. Marion Spiteri Guest Relations Manager at db Seabank Resort & Spa.
Dear Guest Thank you for staying with us and for sharing your thoughts. We’re glad you enjoyed the proximity to the beach and our variety of pools and dining options. I understand your concerns about the crowded atmosphere and I’m sorry t… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewWe liked the room, the seaview, the swim up bar and adults pool, the all inclusive lounge, the cocktails and all the staff were so friendly.
We didn't like the difficulty of booking the Salia restaurant and the fact that we could only book in once during our stay. Considering we payed for the all inclusive plus package we think all of the restaurants should have been available to us at no extra charge. The coral restaurant was noisy and quite basic. Mini golf was also not what we were expecting. Maybe it could do with an upgrade on the mini golf area.
Dear Guests, Thank you for taking the time to share such a detailed review. We’re delighted to hear that you enjoyed your room, the beautiful sea view, the swim-up bar, adults-only pool, our all-inclusive lounge, cocktails, and especially the friendliness of our team — your kind words mean a lot to us. We’re sorry, however, to learn about the challenges you faced with restaurant bookings and your experience with the Coral and mini golf. Your feedback is truly valuable, and we will take it into consideration as we work on improving both our dining options and leisure facilities. We hope to have the chance to welcome you back and provide an even more enjoyable stay next time. Mario Spiteri Guest Relations Manager
Dear Guests, Thank you for taking the time to share such a detailed review. We’re delighted to hear that you enjoyed your room, the beautiful sea view, the swim-up bar, adults-only pool, our all-inclusive lounge, cocktails, and especially … Show more
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewConvenient
It will be better to have more choices for food
Dear Guests, Thank you for sharing your feedback with us. We’re glad you found our location convenient. We also appreciate your suggestion regarding food variety — guest feedback is very valuable to us, and we’ll certainly take this into consideration as we continue working to enhance our dining options. We hope to welcome you back again soon! regards Marion Spiteri Guest Relations Manager
Dear Guests, Thank you for sharing your feedback with us. We’re glad you found our location convenient. We also appreciate your suggestion regarding food variety — guest feedback is very valuable to us, and we’ll certainly take this into c… Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewLocation
Everything else in particular the AC system , overcrowded swimming pools
Dear Guests, Thank you for taking the time to share your feedback. We're glad to hear you liked the location. We're sorry to hear that other aspects, such as the air conditioning and pool crowding, didn’t meet your expectations. Your comments are important to us, and we’ll certainly look into ways we can improve guest comfort in these areas. We hope to have the chance to welcome you back for a better experience in the future. Marion Spiteri Guest Relations Manager
Dear Guests, Thank you for taking the time to share your feedback. We're glad to hear you liked the location. We're sorry to hear that other aspects, such as the air conditioning and pool crowding, didn’t meet your expectations. Y… Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewThe deputy general manager's kindness and consideration when dealing with our case. Sadly however the issues were beyond his control The location of the resort
AC system + overcrowded pools and resturants + rudness of the staff + allowing day-pass visitirs whilst the resort was already at full capacity + water pressure of the showers etc...
Dear Guests, Thank you for your feedback. We truly appreciate your kind words about our Deputy General Manager – we're glad his support made a difference during your stay. We're very sorry to hear that several aspects of your experience did not meet expectations. Issues like overcrowding, air conditioning, water pressure, and staff attitude are not what we strive for, and your concerns are being taken seriously. We’re also reviewing the day-pass policy to ensure it doesn't affect the comfort of our guests. Your comments help us improve, and we hope for the opportunity to offer you a much better stay in the future. Warm Regards Marion Spiteri Guest Relations Manager
Dear Guests, Thank you for your feedback. We truly appreciate your kind words about our Deputy General Manager – we're glad his support made a difference during your stay. We're very sorry to hear that several aspects of your experi… Show more
Reviewed: 8 July 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 June 2025 · Stayed in May 2025
Verified reviewLocation
Bathrooms dated
Dear Guest, Thank you for your feedback and for highlighting our convenient location — we’re glad it contributed positively to your stay. We’ve also taken note of your comment regarding the bathroom. Your input is valuable, and we are continually working on improvements to enhance the overall guest experience. We hope to have the opportunity to welcome you back in the future. Marion Spiteri Guest Relations Manager
Dear Guest, Thank you for your feedback and for highlighting our convenient location — we’re glad it contributed positively to your stay. We’ve also taken note of your comment regarding the bathroom. Your input is valuable, and we are con… Show more
Reviewed: 11 June 2025 · Stayed in May 2025
Verified reviewVery clean friendly beautifully decorated as lovely hotel
The pool was colder than I would find comfortable. Access to water was limited to a dispenser in the reception area, not ideal as you needed your own bottle which we didn’t bring plus if you were by the pool it was tedious to have to be dry and covered to get it. A very small point but one we found annoying
Hi Julie, Thanks for sharing your thoughts. I'm glad you found our hotel clean and beautifully decorated. I hear you about the pool temperature. It's something we'll look into for sure. Regarding the water dispenser, I understand how it could be inconvenient. I'll pass on your feedback as we aim to improve every guest's experience. Your insights are much appreciated, and I'll make sure they're heard. Hope to welcome you back soon. Best regards, Marion Spiteri, Guest Relations Manager at db Seabank Resort & Spa.
Hi Julie, Thanks for sharing your thoughts. I'm glad you found our hotel clean and beautifully decorated. I hear you about the pool temperature. It's something we'll look into for sure. Regarding the water dispenser, I underst… Show more
Reviewed: 5 June 2025 · Stayed in May 2025
Verified reviewReviewed: 17 May 2025 · Stayed in May 2025
Verified reviewSafe didn't work, reported but still not looked at. Our view was sea view, all we saw was a triangle of brick walls. Booking. Com says free parking. However after reaching hotel, we had to pay for parking, which if we had known, it would have worked out cheaper to get taxi !!
Hello Tina, Thank you for sharing your feedback with us. I understand how frustrating it can be when things don't go as planned. We're sorry to hear about your experience with the safe and the view from your room. We will look into why your safe issue wasn't addressed and ensure it doesn't happen again. Regarding the parking, I understand how this could be disappointing. I will make sure this is reviewed so that such misunderstandings do not occur in the future. We take your feedback seriously and will pass these concerns on to our management team for their action. Thank you for bringing these matters to our attention. Best regards, Marion Spiteri Guest Relations Manager at db Seabank Resort & Spa.
Hello Tina, Thank you for sharing your feedback with us. I understand how frustrating it can be when things don't go as planned. We're sorry to hear about your experience with the safe and the view from your room. We will look into… Show more
Reviewed: 16 May 2025 · Stayed in May 2025
Verified reviewClean, friendly, food choice amazing, location opposite beach, room and terrace spacious, staff welcoming
Dear Lisa Thanks for sharing those kind words! We're chuffed to hear that you enjoyed the cleanliness, friendly vibe, awesome food choices, and our handy beachside spot. I'm glad you liked your spacious room with a terrace as well. The team here always aims to keep things welcoming. we hope to welcome you back very soon! Regards Marion Spiteri, Guest Relations Manager at db Seabank Resort & Spa.
Dear Lisa Thanks for sharing those kind words! We're chuffed to hear that you enjoyed the cleanliness, friendly vibe, awesome food choices, and our handy beachside spot. I'm glad you liked your spacious room with a terrace as well.… Show more
Reviewed: 7 May 2025 · Stayed in May 2025
Verified reviewThe hotel is strategically located for anyone wanting to enjoy all the amazing sandy beaches Malta has to offer! The staff are super friendly and the hotel facilities and entertainment are pretty good. Food in Coral restaurant is decent but nothing exceptional (the afternoon snacks are defo a must try!).
The hotel rooms need to be modernised, the hairdryer is too old and too slow, and unfortunately for us the room was a bit noisy (we got one right next to the lifts and the staircase…which meant waking up with other guests around 7.30am every day)
Thank you for your thoughtful review, Daniela. It's great to hear you enjoyed our location and found our team here friendly. Many guests find our spot ideal for exploring Malta's beautiful beaches, so I'm glad it worked for you! I'm sorry the room wasn't as peaceful as you'd hoped. I'll note your feedback on the noise and the hairdryer for improvements. By the way, the afternoon snacks at Coral are a hit with many guests, so good choice there! Thanks for choosing us, and we hope to welcome you again! Marion Spiteri Guest Relations Manager at db Seabank Resort & Spa.
Thank you for your thoughtful review, Daniela. It's great to hear you enjoyed our location and found our team here friendly. Many guests find our spot ideal for exploring Malta's beautiful beaches, so I'm glad it worked for you!… Show more
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewThe pros – friendly staff, a nice pool, a spacious and well-decorated room. The kids enjoyed the mini disco and the activities organised outside from time to time like ping pong and archery. For adults, the stretching class was good. The food was OK, fairly varied. Eco measures such as providing jugs for water in the room instead of plastic bottles are a good idea.
In the room, the air conditioning barely worked at all, and the bathroom had a bad smell to it throughout our stay. The kids club itself was a sad, gloomy room with no activities laid on, just a TV playing, a few toys and some big floor cushions. At the start of the week there was virtually no shade around the pool and it took asking several different staff members before they agreed to put up some parasols a few days later. The adults pool was shut the whole tim we were there. The whole place felt very crowded and overwhelming, this was only April and I imagine it's much more busy in summer. The common areas are a bit shabby, with peeling paint etc. The hotel advertises several different restaurants available but in practice it is hard to book the ones that need booking, we found only a couple of available slots despite checking at the beginning of our week's stay. We had booked an all-inclusive deal but for one lunch were turned away from the main restaurant because there was an outside group there, and were sent to a much smaller, less nice space with no terrace, which seems like a pretty bad way to treat guests who have paid to use the hotel facilities for a week.
Dear Helen Thank you for taking the time to share your detailed feedback. We’re really pleased to hear that you enjoyed the friendliness of our staff, the pool area, your spacious room, and the family-friendly activities on offer. It’s great to know the eco-friendly touches and adult classes added to your experience as well. We are genuinely sorry to hear that other aspects of your stay didn’t meet expectations. We understand how frustrating it must have been to experience issues with air conditioning, unpleasant bathroom odors, and the limited offering at the kids club. Your comments regarding the shade by the pool, the closure of the adults’ pool, and the challenges with restaurant bookings are all well noted. We also regret the inconvenience caused during lunch service due to the external group booking—this certainly isn’t the experience we aim to provide to our all-inclusive guests. Your feedback is invaluable and has been shared with the relevant teams to help us make meaningful improvements. We truly hope you’ll consider giving us another chance in the future, as we’d love the opportunity to provide a much better experience next time.
Dear Helen Thank you for taking the time to share your detailed feedback. We’re really pleased to hear that you enjoyed the friendliness of our staff, the pool area, your spacious room, and the family-friendly activities on offer. It’s grea… Show more
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewPlenty of varied food but nothing special about it Main areas very crowded and noisy
At times it felt like spending hours on end in a crowded airport
Dear Christopher, Thank you for taking the time to share your feedback. We're glad to hear you appreciated the variety of food options, though we're sorry to learn that the overall experience didn’t meet your expectations. We understand how a crowded and noisy environment can impact your enjoyment, and we're continuously looking for ways to improve guest flow and enhance comfort in our main areas. Your comments are valuable and will be shared with our team to help us make necessary improvements. We hope to have the opportunity to welcome you back for a more relaxing visit in the future. regards Marion Spiteri Guest Relations Manager
Dear Christopher, Thank you for taking the time to share your feedback. We're glad to hear you appreciated the variety of food options, though we're sorry to learn that the overall experience didn’t meet your expectations. We unders… Show more
Reviewed: 17 April 2025 · Stayed in April 2025
Verified reviewReviewed: 6 April 2025 · Stayed in April 2025
Verified reviewCustomer service at this location was excellent. Marrion, the guess service representative was amazing and very helpful. All the staff was pleasant and helpful. Recommend the all inclusive plus because it gives you access to the plus lounge. Plus lounge was perfect because not many opt for all inclusive plus so we was able to avoid crowds for breakfast, lunch, and snacks by going to plus lounge which only had a few people inside during each visits for our 5 nights / 6 days stay. Very intimate and private. Even though the weather wasn't the best there are plenty of entertainment besides the pools. Evening shows 2115 start time is a bit late but are spectacular. The facility is dated. Rooms are decent except for AC. Fan and AC didn't work in our first room so we requested another after first night. We saw ants and knats but again, service there is excellent an the came to spray room. The resort is not 5 star accommodation but you will get 5 star customer service which is important.
Dear Pedro, Thanks for taking the time to share your experience with us. I'm glad to hear that you found our customer service top-notch, and it’s always a pleasure knowing Myself and the team helped make your stay pleasant. I’m sorry for the hiccup with the AC and any tiny visitors that joined you. We strive to fix any issues quickly, and I'm glad our team could assist. It's great you enjoyed the exclusive feel of the plus lounge and found the shows entertaining, even if the weather wasn't playing ball. Your feedback on the room is noted, and we'll continue to work on improving the facilities. Looking forward to welcoming you back to db Seabank Resort & Spa. Best, Marion Spiteri, Guest Relations Manager at db Seabank Resort & Spa.
Dear Pedro, Thanks for taking the time to share your experience with us. I'm glad to hear that you found our customer service top-notch, and it’s always a pleasure knowing Myself and the team helped make your stay pleasant. I’m sorry … Show more
Reviewed: 6 April 2025 · Stayed in March 2025
Verified reviewLocation was good.
I went on a trip organised by the hotel and got stranded in the middle of nowhere. It was very traumatic for me. The hotel receptionist didn't want to know. They were heartless. I'll never forget how they made me feel.
Dear Dawn, Thank you for sharing your experience with us. I’m sorry to hear about the issues you faced during the trip organised by the hotel. We understand your frustration and want to reassure you that this is not the standard we strive for. Your feedback has been taken seriously and will be shared with management to ensure such experiences are addressed. We’re here to make our guests feel valued and cared for, and I'm disappointed to hear we didn't meet your expectations. Please feel free to reach out directly on mspiteri@dbhotelsresorts.com if you'd like to discuss this matter further. Kind regards, Marion Spiteri Guest Relations Manager at db Seabank Resort & Spa.
Dear Dawn, Thank you for sharing your experience with us. I’m sorry to hear about the issues you faced during the trip organised by the hotel. We understand your frustration and want to reassure you that this is not the standard we strive … Show more
Reviewed: 24 February 2025 · Stayed in February 2025
Verified reviewGreat service, lovely staff ,food very good
Did like the bathroom, very nervous getting in and out of shower. We are elderly with knee replacement, No bathmat. Slippery getting out,
Dear Margaret, Thank you for sharing your feedback! We’re so glad to hear that you enjoyed the service, staff, and food during your stay. We sincerely apologize for the inconvenience you experienced with the shower and understand how important comfort and safety are. Your comments about the bathroom will be shared with our team, and we’ll look into adding bathmats and ensuring the area is safer for all guests. We hope to welcome you back soon and provide an even more enjoyable stay! Regards Marion Spiteri Guest Relations Manager
Dear Margaret, Thank you for sharing your feedback! We’re so glad to hear that you enjoyed the service, staff, and food during your stay. We sincerely apologize for the inconvenience you experienced with the shower and understand how impor… Show more
Reviewed: 22 February 2025 · Stayed in February 2025
Verified reviewThe location was amazing. The pool was perfect. The warm indoor pool was very cozy. The staff were so kind. All the restaurants were fantastic. Diversity and quality of food and beverage were on top of niveau. Very good guest parking. A very family and kid friendly resort.
I can not remember any "bad" thing about the hotel.
Dear Hasan, I appreciate you taking the time to share your experience with us. I'm delighted to know you enjoyed the amazing location and found our pools cozy and perfect for relaxation. Our team is genuinely thrilled to hear your kind words about their service. It’s great to know you loved the diversity and quality of our restaurant offerings. We always aim to provide a variety of delicious choices to keep our guests happy. It's a pleasure knowing the parking and the family-friendly environment met your expectations. Thank you once again for staying with us at db Seabank Resort + Spa. Looking forward to welcoming you back soon. Best, Marion Spiteri Guest Relations Manager at db Seabank Resort & Spa.
Dear Hasan, I appreciate you taking the time to share your experience with us. I'm delighted to know you enjoyed the amazing location and found our pools cozy and perfect for relaxation. Our team is genuinely thrilled to hear your kind… Show more
Reviewed: 4 February 2025 · Stayed in February 2025
Verified reviewReviewed: 9 January 2025 · Stayed in January 2025
Verified reviewReviewed: 8 January 2025 · Stayed in January 2025
Verified reviewAll inclusive drinks all day
Only one bar open throughout the day. The themed restaurants were always fully booked and we only ate in the main buffet. Breakfast never varied and was always the same.
Hi Samantha, Thank you for sharing your feedback with us. I'm glad you enjoyed the all-inclusive drinks feature we offer. I’m sorry to hear about your experience regarding the restaurant availability and breakfast variety. We aim to provide a well-rounded dining experience for all guests and will certainly look into addressing these concerns to improve in the future. Your feedback is valuable, and I'll make sure it reaches our management team. If there's anything more you'd like to discuss, please feel free to reach out to us directly. Warm regards, Marion Spiteri Guest Relations Manager at db Seabank Resort & Spa.
Hi Samantha, Thank you for sharing your feedback with us. I'm glad you enjoyed the all-inclusive drinks feature we offer. I’m sorry to hear about your experience regarding the restaurant availability and breakfast variety. We aim to pr… Show more