Reviews of ibis Styles ST Pauls Bay Malta 3 stars
Halel Street Bugibba, SPB2528 St Paul's Bay, Malta
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe location , the. Staff were excellent , and value for money. The pool bar was always available with no reserving of sun beds.
Air conditioning in room was restricted to 21degrees , which wasn't cool enough when outside temperature was 32+. Especially during first few days while acclimatising.
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewNice relaxing.Good price on food and wine.Wine served on proper wine glasses even though by the pool. Very good nearby restaurants Been twice in a month.
Dear Josephine, Thank you for sharing some nice comments on our property!🔅 It is always a pleasure for us to host you here! We are happy that you enjoyed the relaxing time spent at the rooftop and our central location.😎 Hoping to see you again very soon! Best regards, Alice IBIS STYLES St.Paul's Bay💚
Dear Josephine, Thank you for sharing some nice comments on our property!🔅 It is always a pleasure for us to host you here! We are happy that you enjoyed the relaxing time spent at the rooftop and our central location.😎 Hoping to see yo… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in June 2025
Verified reviewThe hotel is absolutely gorgeous especially the pool! The bar staff are amazing also. The breakfast was great a large range of food on offer.
The rooms don’t have fridges or a mirror to get ready with.
Dear Freya, Thank you for your amazing review!🌟 We are honored to read your kind words on our rooftop pool and bar, as well as on the breakfast service.🤩 Our F&B Team strives to provide delicious options and enjoyable moments, it makes us truly happy to know you appreciated that.🍾 We understand a fridge in the room and extra mirrors would improve comfort levels, we will take this into consideration as we work on constantly enhancing our Guest experience.😊 Hoping you will visit us again! Best regards, Alice IBIS STYLES St. Paul's Bay💚
Dear Freya, Thank you for your amazing review!🌟 We are honored to read your kind words on our rooftop pool and bar, as well as on the breakfast service.🤩 Our F&B Team strives to provide delicious options and enjoyable moments, it mak… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewStaff were friendly, good location and choices of food restaurants. Distance to the beach was a bit of a walk especially in the heat but was good.
Had issues with the air con not working one day which was challenging to get ready in 33 degrees (had to use my small fan) and floor was sometimes dusty so socks were collecting dust.
Dear Stuart, Thank you for taking the time to share your feedback with us. 😁 We’re really glad to hear you appreciated our amazing staff, convenient location, and the variety of nearby dining options! 😊 Even with a few bumps along the way, we’re glad we could step in and sort things out quickly once you let our reception team know. It's always helpful to hear what could be improved, and your comments have been well noted. 😉 Looking forward to hosting you again! Kind regards, Andrea IBIS STYLES St. Paul's Bay.💚
Dear Stuart, Thank you for taking the time to share your feedback with us. 😁 We’re really glad to hear you appreciated our amazing staff, convenient location, and the variety of nearby dining options! 😊 Even with a few bumps along the wa… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewFriendly staff and lovely to have a pool and roof terrace to chill
Dear Joyce, Thank you for taking the time to leave us a review. 😁 We are thrilled to know you had a great time at our rooftop, and that our team contributed to a positive experience during your stay. 😎 If there is anything we could have done better, we would really appreciate your feedback. Please don’t hesitate to reach out, your insights help us do better for all our guests. 💪 Looking forward for your next visit. Kind regards, Andrea IBIS STYLES St. Paul's Bay. 💚
Dear Joyce, Thank you for taking the time to leave us a review. 😁 We are thrilled to know you had a great time at our rooftop, and that our team contributed to a positive experience during your stay. 😎 If there is anything we could have … Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewBreakfast was great and staff in general (just 2 or 3 people around the hotel were not as nice).
Everything else. Rooms are dirty, floor was not properly clean, there are finger stains on the wall, with spray stains on the wall. The AC didn’t work properly, the rooms are outdated, only 4 channels on the tv, there was no blanket / duvet on the bed (just one sheet!!!), its location is good but because there are bars on the streets it’s so so noisy - windows are not soundproof. Amenities in the room are inexistent besides a kettle, there’s only hand gel in the bathroom that has to work as a 3 in - 1. You would think that 160€ per night would offer you better quality. Not the case. Very disappointed as IBIS hotels are normally a bit better than this. Tried to get a refund and book another hotel but they wouldn’t let me.
Dear ****, Thank you for sharing your feedback! We are glad you had a positive impression of our breakfast and of our Staff members. While we are sorry to hear that, under all other aspects, your stay didn’t meet your expectations, we appreciate the opportunity to address your concerns. After you shared your initial feedback about not liking the bathroom design and reported a strong smell in the first room (which was checked straight away by our Housekeepers), our Receptionist promptly showed you and moved you to a different room that you approved of and said to be satisfied with at the time. After that, our 24/7 Team was always available to assist, but we did not receive any refund requests nor complaints of any kind from you during the remainder of your stay, whether regarding cleanliness, maintenance, malfunctions, amenities, noise or any of the other issues now described. Please be assured that our Housekeeping Team had just completed cleaning your room and checking it prior to your arrival. We believe that to allow your early check-in, the cleaning products in the room hadn’t fully dried yet and this may have caused the appearance of marks. As for the amenities in the room, we strive to ensure all details are clearly communicated. That's why, all essential amenities per room type are described and visible on the booking platform, while additional items, such as blankets can be provided anytime free of charge upon request, especially during the summer months when they are not automatically placed in the room. As a Green Key certified hotel, we are also committed to sustainability and the 3-in-1 hand gel is part of our eco-friendly efforts, in line with brand standards, to reduce extra packaging and waste. Although we regret to hear that noise from the street impacted your stay, we wish this had been reported to our Front Desk timely enough to allow us to find a solution for you. Since we always aim to guarantee a pleasant experience for our Guests, we are sure that we would have gladly addressed and acted on any potential issues you raised if given the opportunity during your stay. Lastly, we are proud to say we put all our efforts and heart to earn every positive review through genuine Guest experiences and we do hope you’ll give us another chance in the future to show you. Best regards, Alice IBIS STYLES St. Paul's Bay💚
Dear ****, Thank you for sharing your feedback! We are glad you had a positive impression of our breakfast and of our Staff members. While we are sorry to hear that, under all other aspects, your stay didn’t meet your expectations, we ap… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewEverything was perfect, the room was clean, we had all the necessities we needed and the breakfast was very diverse each day. All in all it was a great experience and the staff was very friendly :)
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Dear Andreea, Thank you for your amazing review! We are beyond happy to know you enjoyed the clean rooms, breakfast, and friendly Staff.😎 Hope to see you again soon! 😊 Best regards, Alice IBIS STYLES St. Paul's Bay💚
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewIn good location
Meant to be premium but definitely not things didn’t work in the room thin walls noisy
Dear Jody, Thanks for taking the time to leave a review.😊 We are sorry to know that, although you still found the location to be convenient, our property did not meet your overall expectations. We take our Guests' comfort very seriously and we try our best to ensure a pleasant stay at all times. That is why, our Front Desk was happy to give you a free upgrade to a balcony room when you mentioned not liking the design of your originally booked room. Unfortunately, we did not receive any reports about malfunctions in the room and our Front Desk staff was informed of the noise caused by neighbors only upon check-out, making it difficult for us to intervene. Still, we will make the most out of your comments and we will work on enhancing our Guests' experience even further. Best regards, Alice IBIS STYLES St. Paul's Bay💚
Dear Jody, Thanks for taking the time to leave a review.😊 We are sorry to know that, although you still found the location to be convenient, our property did not meet your overall expectations. We take our Guests' comfort very seriou… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified review○ Breakfast was amazing with many options to choose from, staying for 7 nights we never felt it was repetitive, several options changed regularly throughout the week, everything extremely tasty and fresh. ○ Location was extraordinary, literally in the heart of Bugibba with supermarket, shops, restaurants and bars nearby. It was also extremely convenient while exploring entire Malta: close to meeting point for all the boat trips to Blue Lagoon, Comino and Gozo. On top of that several bus stops around the hotel which connect you comfortably with entire island, whether it is airport, Valletta, Mdina, Cirkewwa Ferry Terminal or nearby beaches Mellieha Bay or Golden Bay. ○ Staff: everyone always smiling and being helpful. ○ Amenities: breathtaking rooftop pool opened till 9PM with great view over the city and bar where you can find cultural activities during your stay, such as movie night or live music. This hotel made our Malta trip truly special.
Dear Marek, Thank you for your wonderful words!🤩 We are proud and honored to hear your stay was a success under every aspect! Thank you for highlighting the quality and variety of our breakfast options, we are working hard on ensuring it is always delicious and appetizing.😙 We are happy that our prime location proved great for you to go on activities in the area and to explore the island.😁 On behalf of all the Staff members, we are pleased to read you enjoyed our friendly and helpful attitude and that the entertainment activities offered at the hotel rooftop were the cherry on top for a special stay.🥳 Looking forward for your next visit! Best regards, Alice IBIS STYLES St. Paul's Bay💚
Dear Marek, Thank you for your wonderful words!🤩 We are proud and honored to hear your stay was a success under every aspect! Thank you for highlighting the quality and variety of our breakfast options, we are working hard on ensuring it… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewThis hotel exceeded our expectations. The staff are so professional and attentive. They helped with directions,ringing for bookings and they are so friendly. The breakfasts were outstanding. The staples were out everyday,which were great,but would change certain items. There may be boiled eggs, or churros and different cakes and fruit salads. The food was always clean and appetising. The location is perfect as it's close to all amenities. Restaurants,the beach, shops all are a few minutes away. On Tuesdays and Thursday they have started entertainment. And the rooms are spacious and have their own balcony. We thoroughly recommend this hotel wholeheartedly.
It's difficult to criticise something when we've really enjoyed our time there These are whatever we felt need improving 1. More hooks needed in the bathroom 2. Fix the shower head so it faces the person 3. More storage space needed for clothes. 4. Air conditioning needs to be colder 5. A full length mirror would be great in the bathroom.
Dear Bhavna, Thank you for sharing some feedback with us!✨ We are beyond happy to read that our Staff took good care of you and always went the extra mile to ensure you had a great stay.🥰 It is a pleasure for us that you enjoyed our breakfast service and found it to be varied, rich and well presented.😙 We are also delighted to see that our central location, rooftop entertainment and spacious rooms were the cherry on top for a pleasant stay.🥳 Since we strive to improve our standards, all your suggestions on the room design and equipment are well noted and very appreciated. We will work on making these more practical and comfortable.✨ Hoping to see you ladies again! Best regards, Alice IBIS STYLES St.Paul's Bay💚
Dear Bhavna, Thank you for sharing some feedback with us!✨ We are beyond happy to read that our Staff took good care of you and always went the extra mile to ensure you had a great stay.🥰 It is a pleasure for us that you enjoyed our brea… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewBeautiful hotel right in the centre staff are amazing very helpful buffet breakfast is fab would highly recommend this hotel
Nothing
Dear Lisa, Thank you for your kind review!🤍 On behalf of the whole Staff, it was a pleasure to meet and host you and your family!🙌 We are truly happy that you all had such an amazing time and we wish you will visit us again in the future.✨ Best regards, Alice IBIS STYLES St.Paul's Bay💚
Dear Lisa, Thank you for your kind review!🤍 On behalf of the whole Staff, it was a pleasure to meet and host you and your family!🙌 We are truly happy that you all had such an amazing time and we wish you will visit us again in the future… Show more
Reviewed: 19 July 2025 · Stayed in June 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewAir con was a life saver, all the staff are super friendly! Mehdi the guy on reception especially incredibly helpful. Quiet rooftop pool and cheap drinks can’t go wrong.
Everything was great for me.
Dear Olivia, Thank you for taking the time to rate us so highly!🌟 It is a pleasure to read you were impressed by our Staff members' friendliness and assistance. We are glad our AC system and rooftop facilities brought your stay to the next level.🥳 Looking forward to hosting you again! Best regards, Alice IBIS STYLES St. Paul's Bay💚
Dear Olivia, Thank you for taking the time to rate us so highly!🌟 It is a pleasure to read you were impressed by our Staff members' friendliness and assistance. We are glad our AC system and rooftop facilities brought your stay to th… Show more
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewEverything was good. There were not so many people, and we love it. The pool was not so crowded. Brekky was good.
Dear Guest, Thank you for sharing some comments on your recent stay with us!😊 We are glad to hear that the intimate vibe of our facilities allowed you to have a positive and enjoyable time.😉 Hoping you will choose us again for another wonderful stay! Best regards, Alice IBIS STYLES St. Paul's Bay💚
Dear Guest, Thank you for sharing some comments on your recent stay with us!😊 We are glad to hear that the intimate vibe of our facilities allowed you to have a positive and enjoyable time.😉 Hoping you will choose us again for another wo… Show more
Reviewed: 12 July 2025 · Stayed in June 2025
Verified reviewReviewed: 12 July 2025 · Stayed in June 2025
Verified reviewLovely staff, good location and pool area is fab
Rooms tad small and little storage space
Dear Andrea, Thank you for taking the time to leave us a review!😊 We are pleased to read that you had a good stay and were satisfied with our location, Staff and pool facilities.🔅 Your feedback on the rooms size and storage space is very valuable to us as we work on improving our Guests' experience.🤝 Hoping you will choose us again! Best regards, Alice IBIS STYLES St. Paul's Bay💚
Dear Andrea, Thank you for taking the time to leave us a review!😊 We are pleased to read that you had a good stay and were satisfied with our location, Staff and pool facilities.🔅 Your feedback on the rooms size and storage space is very… Show more