9.2

Reviews of Hyatt Regency Malta 5 stars

St George's Bay, STJ3310 St Julian's, Malta

  • Dimiter

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    everything was pretty much at the level you expect from Hyatt. Very nice rooftop pool and bar.

  • Tammie

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    Facilities and staff at hotel were excellent

    The hotel transfers arranged by booking.com were awful we have had to pay for a tranfer we couldnt use - very disappointing

    Property response:

    Dear Tammie, Thank you for taking the time to share your review, and for giving us a perfect 10/10 rating across all categories. We’re delighted to hear that you found our staff, cleanliness, location, comfort, and facilities all excellent — your kind words truly mean a lot to us. We are, however, very sorry to learn about the experience you had with the airport transfers arranged via Booking.com. Although this service is external to the hotel, we fully understand how frustrating it must have been to pay for a transfer you couldn’t use, especially at the start or end of a trip. We strongly encourage you to reach out directly to Booking.com regarding this issue, and if we can support your claim in any way, please don’t hesitate to contact us. We sincerely hope this won’t overshadow your overall stay and that we’ll have the opportunity to welcome you back to Hyatt Regency Malta in the future — perhaps with a smoother arrival next time. Warm regards, Kasia Waluk Front Office Manager

    Dear Tammie, Thank you for taking the time to share your review, and for giving us a perfect 10/10 rating across all categories. We’re delighted to hear that you found our staff, cleanliness, location, comfort, and facilities all excel… Show more

    Hyatt Regency Malta
    28 August 2025
  • Philip

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review
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  • Júlia

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    The staff is really nice, and Lorenzo in particular was amazing in answering our requests during our stay. The location is very nice and close to good connections by public transport. We also really enjoyed the common areas, the pool has a great view and nice drinks. Highly recommend.

    Property response:

    Dear Júlia, Thank you so much for your wonderful 10/10 rating and for taking the time to share your experience with us. We're thrilled to hear that you had a great stay at Hyatt Regency Malta and that you would highly recommend us. We're especially pleased to hear that Lorenzo made a positive impression, we'll be sure to pass along your kind words to him, as recognition like this means a lot to our team. It's also great to know you enjoyed our central location, public transport access, and our common areas, particularly the pool and its stunning views. We truly look forward to welcoming you back for another fantastic stay in the near future. Warm regards, Kasia Waluk Front Office Manager

    Dear Júlia, Thank you so much for your wonderful 10/10 rating and for taking the time to share your experience with us. We're thrilled to hear that you had a great stay at Hyatt Regency Malta and that you would highly recommend us.… Show more

    Hyatt Regency Malta
    28 August 2025
  • Anonymous

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review
  • Robbie

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
    Property response:

    Dear Robbie, Thank you so much for sharing your wonderful feedback. We are thrilled to hear that you had an wonderful holiday and that our team and facilities made your stay so memorable. Your kind words mean the world to us and truly inspire us to continue delivering exceptional experiences. It would be our absolute pleasure to welcome you back to Hyatt for another unforgettable stay. Warm regards, Anna Zebracka Guest Relations Manager

    Dear Robbie, Thank you so much for sharing your wonderful feedback. We are thrilled to hear that you had an wonderful holiday and that our team and facilities made your stay so memorable. Your kind words mean the world to us and truly in… Show more

    Hyatt Regency Malta
    25 August 2025
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  • Andersson

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    The rooftop pool area was extremely nice, beautiful view over the city and the sea. Our room was clean and roomservive came very frequently to tidy up our room. Luxurious hotel "entrance" where the dining area was situated. Staff were very professional - opening doors when you came and went, greeted you with a smile and in general they were very courteous.

    Nothing to dislike at all in my opinion

    Property response:

    Dear Andersson, Thank you very much for your kind and thoughtful review! We’re truly delighted to hear that you enjoyed your stay with us and that you would warmly recommend Hyatt Regency Malta to others, this means a great deal to our team. It’s wonderful to know that you appreciated the rooftop pool with its beautiful views, the cleanliness and comfort of your room, and the professional and courteous service from our staff. Your compliments about the welcoming atmosphere and the luxurious feel of the hotel are truly appreciated and will be shared with the entire team. We also value your note on the value for money rating, and will continue working hard to ensure every guest feels their stay is not only exceptional, but also well worth it. We look forward to welcoming you back again in the near future. Warm regards, Kasia Waluk Front Office Manager Hyatt Regency Malta

    Dear Andersson, Thank you very much for your kind and thoughtful review! We’re truly delighted to hear that you enjoyed your stay with us and that you would warmly recommend Hyatt Regency Malta to others, this means a great deal to our team… Show more

    Hyatt Regency Malta
    23 August 2025
  • Kathrin

    Reviewed: 22 August 2025 · Stayed in July 2025

    Verified review
  • James

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review
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  • Warren

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review
  • Ho

    Reviewed: 18 August 2025 · Stayed in July 2025

    Verified review
  • Dumitrica

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review
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  • Oliver

    Reviewed: 17 August 2025 · Stayed in June 2025

    Verified review
  • Shibu

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review

    Clean and classy

    Nothing

    Property response:

    Dear Shibu, Thank you so much for your kind review and for rating your stay with us so highly. We’re truly pleased to hear that you had a good and relaxing stay, and that you found the hotel clean and classy - it means a lot to us. We also appreciate your honest score regarding value for money. Your feedback is important, and we’re always looking for ways to ensure our guests feel they receive the best possible experience in every aspect. We hope to have the pleasure of welcoming you back to Hyatt Regency Malta in the near future. Warm regards, Kasia Waluk Front Office Manager Hyatt Regency Malta

    Dear Shibu, Thank you so much for your kind review and for rating your stay with us so highly. We’re truly pleased to hear that you had a good and relaxing stay, and that you found the hotel clean and classy - it means a lot to us. We als… Show more

    Hyatt Regency Malta
    16 August 2025
  • Sean

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review
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  • Gabriel

    Reviewed: 15 August 2025 · Stayed in June 2025

    Verified review

    If you want to party or stay in the middle of the action in Malta, this is the hotel for you, we liked our room, a typical room for this type of hotel, a nice small pool on the roof of the hotel with a great view. I liked the gym and the courtyard in front of the building where you can have breakfast in the morning and a drink in the evening.

    Property response:

    Dear Gabriel, Thank you for sharing your detailed feedback. We’re delighted that you appreciated the vibrant location, the rooftop pool with its great view, and the gym facilities. It’s also wonderful to hear that you enjoyed relaxing in our courtyard for breakfast and evening drinks. Your feedback helps us to continuously improve the guest experience. We hope to welcome you back soon for another memorable stay in the heart of Malta. Warm regards, Anna Zebracka Guest Relations Manager

    Dear Gabriel, Thank you for sharing your detailed feedback. We’re delighted that you appreciated the vibrant location, the rooftop pool with its great view, and the gym facilities. It’s also wonderful to hear that you enjoyed relaxing in… Show more

    Hyatt Regency Malta
    16 August 2025
  • Artur

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    For those of you who like the evening life, it may be an excellent location. We found the hotel to be modern, clean, and comfortable. The staff is kind and helpful - greetings to Mr. Hoque! The small pool on the 11th floor is pleasurable - not too cold, not too warm either. The room we had was quiet and allowed us to have a good night’s sleep. The beds were also very comfortable. We also liked the lobby and place to seat down outside the hotel. We enjoyed staying there a lot.

    As you may read in other comments, the hotel is very close to St Julian's evening party clubs area. Depending on your preferences and expectations, this may be an advantage or disadvantage for you - as to get to/from Spinola Bay at late evening/night, you will probably be passing the crowds in front of the bars and clubs.

    Property response:

    Dear Artur, Thank you for sharing your feedback following your recent stay at Hyatt Regency Malta. We are delighted to hear that you found the hotel modern, comfortable, and well-located, and that you enjoyed the pool, the lobby area, and a restful night’s sleep in your room. We truly appreciate your kind comments about our team and are pleased that your experience was enjoyable. We look forward to welcoming you back to Hyatt Regency Malta for another memorable stay. Warm regards, Anna Zebracka Guest Relations Manager

    Dear Artur, Thank you for sharing your feedback following your recent stay at Hyatt Regency Malta. We are delighted to hear that you found the hotel modern, comfortable, and well-located, and that you enjoyed the pool, the lobby area, and… Show more

    Hyatt Regency Malta
    15 August 2025
  • Ma

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review
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  • Ma

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    Everything is so accessible. The room is so big and so cozy.

    Less activities for kids inside the hotel itself. We had to go out to be able to have access

    Property response:

    Dear Karmela, Thank you for taking the time to share your feedback regarding your recent stay at Hyatt Regency Malta. We are delighted to hear that you enjoyed the spaciousness and comfort of your room, as well as the convenience of our location. We appreciate your comments regarding activities for children and will take them into consideration as we continue to enhance the experiences offered at our hotel. We look forward to welcoming you and your family back to Hyatt Regency Malta in the future. Warm regards, Anna Zebracka Guest Relations Manager

    Dear Karmela, Thank you for taking the time to share your feedback regarding your recent stay at Hyatt Regency Malta. We are delighted to hear that you enjoyed the spaciousness and comfort of your room, as well as the convenience of our l… Show more

    Hyatt Regency Malta
    15 August 2025
  • Yihe

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    We had a wonderful stay at the Hyatt Regency Malta overall! The hotel surprised us with a cute birthday cake and a complimentary room upgrade, which made our visit extra special. Valentina was absolutely amazing — extremely kind, patient, and incredibly helpful in organizing our trips and suggesting great food spots. The “Tip Top One” catamaran trip she recommended turned out to be the highlight of our vacation! The lounge quickly became one of our favorite places, offering plenty of delicious finger food and drinks from 5–7 pm. The only downside was the unstable hot water supply. On the last two evenings of our three-night stay, the hot water was very weak or almost nonexistent. While the front desk staff were always friendly and said they would work on fixing it, it still took several hours before we eventually requested a spare room just to take a shower. Unfortunately, we did not receive any compensation beyond apologies. Despite this inconvenience, I would still rate our stay 9/10 for the nearly perfect experience and my sincere appreciation to all the hotel staff who worked so hard to make our visit so memorable.

    Property response:

    Dear Yihe, Thank you so much for sharing such thoughtful feedback about your recent stay at Hyatt Regency Malta. We’re delighted to hear that you enjoyed the birthday surprise, and the experiences our team helped arrange, especially the catamaran trip — it’s wonderful that it became the highlight of your vacation! We’re also glad to know you loved the Regency Club Lounge offerings. Please accept our sincere apologies for the inconvenience you experienced with the hot water during the last two evenings of your stay. We understand how important this is for comfort, and your comments have been shared with our team to ensure this does not happen again. We look forward to creating more wonderful memories with you on your next visit. Warm regards, Anna Zebracka Guest Relations Manager

    Dear Yihe, Thank you so much for sharing such thoughtful feedback about your recent stay at Hyatt Regency Malta. We’re delighted to hear that you enjoyed the birthday surprise, and the experiences our team helped arrange, especially the ca… Show more

    Hyatt Regency Malta
    13 August 2025
  • Damian

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review
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  • Daisy

    Reviewed: 10 August 2025 · Stayed in July 2025

    Verified review

    Everything was excellent!

    Property response:

    Dear Daisy, Thank you for staying with us and for taking the time to share your experience. We are thrilled to know that every aspect of your visit met your expectations and that you enjoyed an excellent experience with us. We truly appreciate it and look forward to welcoming you back in the future. Warm regards, Anna Zebracka Guest Relations Manager

    Dear Daisy, Thank you for staying with us and for taking the time to share your experience. We are thrilled to know that every aspect of your visit met your expectations and that you enjoyed an excellent experience with us. We truly appr… Show more

    Hyatt Regency Malta
    12 August 2025
  • Mabutho

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review

    Modern, perfectly located, with quick easy access to the busy part but also tucked away from all the noise.

    Not enough sun beds at the pool.

    Property response:

    Dear Mabutho, Thank you for your wonderful review. We’re thrilled to know you enjoyed our modern style, central yet tranquil location, and the warm hospitality of our team. We also appreciate your note about the number of sunbeds at the pool, and we’ll keep this in mind as we work to enhance our guests’ experience. It was a pleasure to host you, and we hope to welcome you back for another perfect stay. Warm regards, Anna Zebracka Guest Relations Manager

    Dear Mabutho, Thank you for your wonderful review. We’re thrilled to know you enjoyed our modern style, central yet tranquil location, and the warm hospitality of our team. We also appreciate your note about the number of sunbeds at the … Show more

    Hyatt Regency Malta
    9 August 2025
  • Tristan

    Reviewed: 6 August 2025 · Stayed in August 2025

    Verified review

    Location, views, facilities and room

    Property response:

    Dear Tristan, Thank you for taking the time to share your recent experience with us. We’re delighted to know that you enjoyed the location, views, facilities, and comfort of your room. It’s always rewarding to know our efforts contribute to a memorable experience. We hope to welcome you back to Hyatt Regency Malta in the near future. Warm regards, Anna Zebracka Guest Relations Manager

    Dear Tristan, Thank you for taking the time to share your recent experience with us. We’re delighted to know that you enjoyed the location, views, facilities, and comfort of your room. It’s always rewarding to know our efforts contribut… Show more

    Hyatt Regency Malta
    7 August 2025
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  • Deniz

    Reviewed: 5 August 2025 · Stayed in July 2025

    Verified review

    Super clean, excellent service,big room. Can’t be better then this.

    Nothing

    Property response:

    Dear Deniz, Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed your stay and that everything—from the cleanliness to the service and spacious room—met your expectations. It’s truly rewarding to know that our efforts made your visit memorable. We look forward to welcoming you back for another exceptional stay. Warm regards, Anna Zebracka Guest Relations Manager

    Dear Deniz, Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed your stay and that everything—from the cleanliness to the service and spacious room—met your expectations. It’s truly rewarding to know that our … Show more

    Hyatt Regency Malta
    6 August 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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