Reviews of Hyatt Centric Malta 5 stars
Triq Santu Wistin, SWQ3312 St Julian's, Malta
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewWe did not have breakfast in the hotel. The outdoor pool is amazing. There was no view at all. Our room faced a wall. The staff was really friendly.
No view. Our room faced a wall. One day the glass kept in the room was not clean
Dear RAJNI, Thank you for your feedback. We are happy you enjoyed the outdoor pool and found our staff friendly. We're sorry to hear about the room view and the issue with the glass, your comments have been shared with our team to improve. We hope to welcome you again for a better experience. Kind regards, Abir Guest Relations Manager
Dear RAJNI, Thank you for your feedback. We are happy you enjoyed the outdoor pool and found our staff friendly. We're sorry to hear about the room view and the issue with the glass, your comments have been shared with our team to impr… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewIt was excellent. Clean and welcoming.. Our room was top. Cleaned and housekeeping staff was approachable.
The food lacks protection.For example bowl of yogurt exposed to droplets..... No hand sanitizer facilities near the buffet. Saying this the buffet was extremely very good. The omelet was excellent. Clean area and very quick. Thank you for this . We will be back.
Dear Sonia, Thank you very much for your positive review and kind words, your comments regarding hand sanitizer have been noted and will be discussed further with our team for further improvement which are underway. We look forward to welcoming you at Hyatt Centric Malta. Kind regards, Abir Guest Relations Manager
Dear Sonia, Thank you very much for your positive review and kind words, your comments regarding hand sanitizer have been noted and will be discussed further with our team for further improvement which are underway. We look forward to welc… Show more
Reviewed: 30 August 2025 · Stayed in June 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewDear Benjamin, Thank you for taking the time to share your feedback and for rating your stay with us so highly. We are delighted to hear that you enjoyed a relaxing and refreshing short stay, and that our teams service and facilities all contributed positively to your experience. We also appreciate your comments regarding our location, as guest insights help us understand what matters most during a visit. It is wonderful to know you found such value in your stay, and we look forward to welcoming you back to Hyatt Centric Malta very soon. Warm regards, John Saldanha Assistant Front Office Manager Hyatt Centric Malta Team
Dear Benjamin, Thank you for taking the time to share your feedback and for rating your stay with us so highly. We are delighted to hear that you enjoyed a relaxing and refreshing short stay, and that our teams service and facilities all c… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewExcellent location, central but away from the mad parts of St Julians and Paceville. I was worried given that other reviews mentioned noise from the neighbourhood but there were absolutely zero issues with noise in our back room on the 4th floor, we never heard a thing from inside or outside the hotel. Every member of staff we interacted with was first class, they are all truly a credit to the hotel. Exceptional breakfast. The pools are not huge but were never overly busy despite it being peak season.
Minor: the Jumu restaurant's menu design is quite niche and we were not tempted to try it. Don't understand why the simple convenience food options (e.g. sandwiches) are only available as room service. Minor: the view from the room was a wall a few feet away. This wasn't an issue for us because it kept the heat and noise down, but it might be for some. Major: the AC in the room is really underpowered and the room was too hot at night. Reception is permanently chilly so I can only conclude that the AC is deliberately restricted in rooms as a cost saving policy. This is literally the only thing that stops my review being a perfect 10, but it is a significant enough issue that I wouldn't stay here again in summer unless fixed.
Dear Iain, Thank you for taking the time to share such a thoughtful review of your stay at Hyatt Centric Malta. We are delighted you enjoyed our central yet peaceful location, exceptional breakfast, and the warm service provided by our team. Your positive words will be shared with them as encouragement. We also appreciate your constructive feedback regarding restaurant options, room views, and most importantly, the air conditioning. Please accept our apologies for the discomfort you experienced, and rest assured your comments have been shared with our leadership team for review. We hope to welcome you back for an improved stay. Warm regards, John Saldanha Assistant Front Office Manager Hyatt Centric Malta Team
Dear Iain, Thank you for taking the time to share such a thoughtful review of your stay at Hyatt Centric Malta. We are delighted you enjoyed our central yet peaceful location, exceptional breakfast, and the warm service provided by our tea… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe shower leaked, so lost pressure.
Dear Jake, Thank you for taking the time to review your stay, your comments about the shower pressure have been noted, and shared with our Maintenance team and it is being fixed. We look forward to welcoming you back soon at Hyatt Centric Malta. Thank you once again. Kind regards, Abir Guest Relations Manager Hyatt Centric Malta
Dear Jake, Thank you for taking the time to review your stay, your comments about the shower pressure have been noted, and shared with our Maintenance team and it is being fixed. We look forward to welcoming you back soon at Hyatt Centric … Show more
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewI loved the room and the breakfast. Really nice staff.
Dear Daniel, no, Thank you very much for your positive review and the perfect score. We look forward to welcoming you back soon at Hyatt Centric Malta. Kind regards, Abir Guest Relations Manager Hyatt Centric Malta
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThe staff were proffessionals
The area is not so much family friendly
Dear Victor, Thank you so much, for taking the time to review your stay with us, your positive feedback about the team professionalism is highly appreciated and we can not wait to welcome you back in the near future. Kind regards, Abir Guest Relations Manager Hyatt Centric Malta
Dear Victor, Thank you so much, for taking the time to review your stay with us, your positive feedback about the team professionalism is highly appreciated and we can not wait to welcome you back in the near future. Kind regards, Abir Gu… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewVery friendly staff especially at the bar, lovely comfortable good sized bedrooms
The area very close to the hotel is a dump, strip clubs drugs etc
Dear David, Thank you so much for your positive review and perfect score, we truly appreciate your feedback about our team, and room size, and we really hope to welcome you back soon at Hyatt Centric Malta. Kind regards, Abir Guest Relations Manager Hyatt Centric Malta
Dear David, Thank you so much for your positive review and perfect score, we truly appreciate your feedback about our team, and room size, and we really hope to welcome you back soon at Hyatt Centric Malta. Kind regards, Abir Guest Relation… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewIdeal location for party people (for others Id recommend Sliema), friendly staff, nice rooftop pool (when not too crowded), adequate gym, OK breakfast, 24h SPA
First the room: walled off window, DARK, very dark and poor soundproofing. I had to ask room service 3 times for a new shampoo bottle and eventually had to ask front desk Both pool areas are filthy and not well maintained. There's rubbish on the floor/tables at all times. The hot tub is covered in yellow scum and the amount of mold in "wet areas" in general is incredible for a brand new hotel There was a nail sticking out by at least 2mm from the wooden structure of the sauna and must have been a hazard for months but was fixed the day after I signaled it No smoking policy at the R pool?? There are already cigarette burn holes on sunbeds and who can possibly enjoy the smoke while eating/reading/relaxing by the pool? The vast majority of your guests do not smoke fyi More importantly, the fact that the R pool area is so small and some guests take multiple beds (or just leave towels/stuff on them for hours to "book them") is a big issue I don't get why breakfast is only until 10am, especially in St Julians and with so few options for a brunch from the restaurant later in the day (zero fruits/juices/smoothies on the menu btw) The "fresh orange juice" served for breakfast is not fresh orange juice One last thing: I had to operate the sauna myself manually every time (controller box hidden on top) which I don't think is normal unless the sauna is not supposed to be used during certain hours?
Dear Oliver, Thank you for sharing your detailed feedback. We are pleased you appreciated our staff, but we regret to hear about the concerns you faced. Please rest assured that your comments regarding cleanliness, maintenance, and room comfort have been shared with our team for immediate improvement. We also note your observations about pool etiquette, smoking, and sauna operation, which will be reviewed. For clarification, breakfast is served daily from 06:30–10:30 and until 11:00 on weekends. We value your input and hope to provide you with a more enjoyable stay in the future. Best Regards, John Saldanha Assistant Front Office Manager
Dear Oliver, Thank you for sharing your detailed feedback. We are pleased you appreciated our staff, but we regret to hear about the concerns you faced. Please rest assured that your comments regarding cleanliness, maintenance, and room co… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewGreat service and location. Very nice staff Nice rooms and outside pool
Children in the indoor pool Some days the water of the indoor pool was a bit cold and the jacuzzi was not working.
Dear Ilias, Thank you very much for sharing your wonderful review. We are truly delighted to know you enjoyed your stay. Your kind words motivate our entire team to continue providing the best possible experience for our guests. We have also taken note of your comment about the indoor pool we will look into it. We hope to welcome you back soon! Warm regards, John Saldanha Assistant Front Office Manager
Dear Ilias, Thank you very much for sharing your wonderful review. We are truly delighted to know you enjoyed your stay. Your kind words motivate our entire team to continue providing the best possible experience for our guests. We have al… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewA pleasant room, friendly staff, and a good (though a bit repetitive) breakfast. Convenient parking is included. I really appreciated that the staff allowed me to leave my car there a bit longer after check-out time
The pools are quite small and not really designed for peak season. Good gym but also too small for high season. Keep in mind that the hotel is located almost in the heart of the youth nightlife area. However, the soundproofing is good. What I didn’t like is that one morning at around 6 a.m., after my workout at the gym, I found the lower pool completely occupied by young people who were drinking, smoking, and behaving loudly, apparently since the night before. I’m not sure the hotel staff should tolerate such behavior
Dear Oleksii, Thank you for taking the time to share your detailed feedback. We are pleased to know you enjoyed your room and service of our friendly staff. We are also glad the soundproofing allowed you to rest comfortably despite our central location. At the same time, we sincerely apologize for the inconvenience you experienced with the pool disturbance. Please rest assured that we take such matters seriously and will reinforce our monitoring to ensure a more relaxing environment for all guests. We truly value your comments and hope to welcome you back again. Warm regards, John Saldanha Assistant Front Office Manager
Dear Oleksii, Thank you for taking the time to share your detailed feedback. We are pleased to know you enjoyed your room and service of our friendly staff. We are also glad the soundproofing allowed you to rest comfortably despite our cen… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified revieweverthing
non
Dear Anonymous, Thank you very much for sharing your detailed review and for awarding us such high scores in many key areas. We are delighted to know that our staff and overall value met your expectations and created a positive experience during your stay. Your kind words will certainly motivate our team to continue delivering excellent service. We also appreciate your feedback regarding the swimming pool and facilities, as it helps us identify areas for improvement. We will use your comments to enhance the guest experience further. We truly look forward to welcoming you back again soon. Warm regards, Hyatt Centric Malta Team
Dear Anonymous, Thank you very much for sharing your detailed review and for awarding us such high scores in many key areas. We are delighted to know that our staff and overall value met your expectations and created a positive experience … Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewExcellent stay, staff and facilities really good. Concierge was so helpful. Definitely be back. Club lounge really good.
Nothing
Dear Joanna, Thank you for your kind review and excellent ratings! We are so pleased to hear you had a great stay and that our staff, facilities, and concierge service made a positive impression. It is wonderful to know you enjoyed the Club Lounge and found it added value to your experience. We truly appreciate your feedback and are glad everything met your expectations. We look forward to welcoming you back on your next visit and ensuring another memorable stay! Warm regards, John Saldanha Assistant Front Office Manager
Dear Joanna, Thank you for your kind review and excellent ratings! We are so pleased to hear you had a great stay and that our staff, facilities, and concierge service made a positive impression. It is wonderful to know you enjoyed the Clu… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewWe stayed at this hotel for five nights. While many aspects were impressive, it felt more suited for business travellers than for those seeking a relaxing holiday. The staff were helpful and attentive. The room design was modern with a comfortable atmosphere. One of the highlights was how well the room cleanliness was maintained. The complimentary toiletries were of excellent quality.
Several factors made the stay less ideal for vacation: • The nearest bay is within walking distance, but crowded. The area is currently surrounded by numerous construction cranes, making the view unattractive and the environment noisy. • The beach itself was quite dirty, and although there is a charge for sun-beds and umbrellas, no one seemed to maintain cleanliness. • The breakfast menu lacked creativity and variety, especially hot dishes. A more diverse and flavourful selection would be a welcome improvement. • The rooftop pool area was charming but not very comfortable. There were too few seating spots and shaded areas to escape the sun. The ground-level pool was shallow and quite dull, lacking features like water jets or currents that are common in more engaging pool designs.
Dear Jurate, Thank you for your detailed feedback. We are pleased to hear you appreciated our attentive staff, modern room design, excellent cleanliness, and high-quality toiletries were to your expectation. Though are aware that the surrounding construction, crowded and dirty beach marred your impression of the area and yuor impression of our hotel. Our team is always trying to ensure that the breakfast variety is ample but clearly we fell short of expectation. Collectively we have shared your suggestions for exploring a more diverse breakfast menu to suit a more varied palate. With that, we still hope you will consider staying with us again in the not too distant future. Warmest regards, Hyatt Centric Malta Team
Dear Jurate, Thank you for your detailed feedback. We are pleased to hear you appreciated our attentive staff, modern room design, excellent cleanliness, and high-quality toiletries were to your expectation. Though are aware that the surr… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewIt was clean the food was excellent Staff were a very slow to respond.
It was so noisy when you opened the windows we stayed in a suite the room was great but the noise was unbearable it didn’t stop until 5.30am for an hour at the most the bang off you go again
Dear Peter, Thank you for your feedback. We're glad you enjoyed the cleanliness, food, and your suite. We sincerely apologize for the delay in service and the noise disturbance during your stay. Your comments are valuable, and we are working to improve both response times and soundproofing. We hope to welcome you back for a more relaxing experience. Warm regards, Abir Guest Relations Manager Hyatt Centric Malta
Dear Peter, Thank you for your feedback. We're glad you enjoyed the cleanliness, food, and your suite. We sincerely apologize for the delay in service and the noise disturbance during your stay. Your comments are valuable, and we are wo… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewRooftop pool
The street noise
Dear Belinda, Thank you for taking the time to share your feedback. Your ratings mean a lot to us. We will keep working on improving our services so your next stay can be even more enjoyable. We hope to welcome you back in the future! Warm regards, John Saldanha Assistant Front Office Manager Hyatt Centric Malta Team
Dear Belinda, Thank you for taking the time to share your feedback. Your ratings mean a lot to us. We will keep working on improving our services so your next stay can be even more enjoyable. We hope to welcome you back in the future! War… Show more