Skip to main content
  1. Hotel reviews homepage
  2. Malta hotel reviews
  3. Malta hotel reviews
  4. Valletta hotel reviews
  5. Reviews of Grand Hotel Excelsior

Reviews of Grand Hotel Excelsior 5 stars

Great Siege Road, FRN 1810 Valletta, Malta

#30 of 39 hotels in Valletta

Guests' Choice

Review score

Based on 2251 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.3

  • Facilities

    8.5

  • Staff

    9.0

  • Value for money

    8.2

  • Free WiFi

    8.6

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 27 August 2025

    9.0
    Great hotel in an Incredible location.
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 5 nights
    • Submitted via mobile

    Lacked evening entertainment.

    Excellent location on the sea front very close to the city centre. Incredible views. Private beach. Luxurious setting.

    Stayed in August 2025

  • Reviewed: 27 August 2025

    7.0
    Ok
    • Business trip
    • Group
    • Deluxe Double Room with Full Sea View
    • Stayed 4 nights

    The hotel is, of course, not new anymore and a bit worn in places. Many of its features and solutions feel like something from the last century. The swimming area in the sea is very small. Unfortunately, the beach is located right in a strait with heavy ship traffic, so the water is often polluted. You really have to be careful not to get dirty, as oil residues are difficult to wash off the skin. The air conditioner worked, but it was extremely loud, and when switching it off, it made some strange banging noises inside the system. The bathroom definitely needs renovation: the shower cannot be fixed in place properly, making it almost impossible to use comfortably, and the outdated shower curtain does nothing to keep the water from splashing out. We didn’t receive electronic key cards for our room because “the system was not working,” so we were given a metal key instead, which was inconvenient in every way. During the night once, the electricity went out on our floor and nobody seemed to notice. Only in the morning, after discovering that our phone was uncharged and there was no light in the bathroom, and after our calls to the reception, did a technician finally restore the power. As for the elevators – there are three of them, but they move extremely slowly, and sometimes it’s actually faster to take the stairs.

    The location of the hotel is ideal for walking in the city center. Private underground parking is free. The breakfast selection is quite extensive, but there is often a line at the entrance to the hall, so you have to wait to be seated. Breakfast is served in a banquet-style hall, with tables that feel more suited for events such as weddings rather than a relaxed morning meal.

    Stayed in August 2025

  • Reviewed: 25 August 2025

    10
    So so much better than we hoped for. A truly relaxing stay.
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 6 nights
    • Submitted via mobile

    Nothing

    Everything. The bed was comfortable, the staff were friendly and helpful, the facilities were great and the breakfasts amazing.

    Stayed in August 2025

  • Reviewed: 25 August 2025

    8.0
    In need of updating but a brilliant choice none the less
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bit old and damp in the room (lots of gold!!), poolside food and drink is expensive but good quality. Breakfast area is HUGE which feels very mass catering but food is good quality.

    Don’t let the slightly outdated decor put you off. The staff here are fantastic - super welcoming, attentive and helpful when we arrived very late with a small baby. And the outdoor pool area is brilliant - panoramic views over the water, helpful poolside staff, tasty food with big portions. Location is fantastic for a walk or short car journey to the old town.

    Stayed in July 2025

  • Reviewed: 25 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Incredible location and wonderful, friendly staff

    Stayed in August 2025

  • Reviewed: 24 August 2025

    7.0
    Nice stay
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Rooms were a little tired

    Pool area was nice and close to Valetta

    Stayed in June 2025

  • Reviewed: 23 August 2025

    7.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Full Sea View and Terrace
    • Stayed 11 nights

    Location

    Ok

    Stayed in August 2025

  • Reviewed: 23 August 2025

    10
    Everything exceeded our expectations
    • Leisure trip
    • Couple
    • Double Room with Panoramic Sea View and Terrace
    • Stayed 3 nights

    Maybe the bathroom was a little dated and the tv would be better is it was a smart tv. Minor things though.

    From the entrance to the lobby to the bedroom - everything exceeded our expectations. It's classy in an old school way. Timeless. Our terrace was a real joy and the views were fantastic. All the staff we encountered were fabulous, engaging and efficient. Particular mention has to go to Jordan in the lobby. An absolute gentleman and always available and happy to help. He's part of the fabric of what makes this hotel what it is.

    Stayed in August 2025

  • Reviewed: 23 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Full Sea View
    • Stayed 3 nights
    • Submitted via mobile

    The outside could do with a lick of paint. Our shower leaked and we had to change room which was a bit of a hassle as we were there to celebrate a birthday. Confusing as to which bar to use when outside, we were often told we couldn’t use a certain bar where we were sitting and food not being available. Also no signage that a bar was closed due to a private party.

    Excellent location, great views, lovely food and service. Nice touch of a complimentary bottle of wine and card for my wife’s birthday.

    Stayed in July 2025

  • Reviewed: 20 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Beautiful hotel, by the water. Outstanding customer service by all staff I encountered.

    Stayed in August 2025

  • Reviewed: 19 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    The location was great.

    Stayed in July 2025

  • Reviewed: 19 August 2025

    10
    Great hotel and location
    • Leisure trip
    • Family with young children
    • Family Room - Pool Area (2 Adults + 2 Children)
    • Stayed 7 nights
    • Submitted via mobile

    Nothing that we didn't like tbh. Just a suggestion for the hotel room to have more plugs 😀.

    Location is superb. The room was cleaned regularly and staff were happy to help 😀

    Stayed in August 2025

  • Reviewed: 19 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The price of breakfast 20 euros for a 1 night stay was too much

    Loved the pool

    Stayed in August 2025

  • Reviewed: 19 August 2025

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    1. The stairs in the inside pool cut my foot on the first day. I think it’s a big safety issue because I can see kids playing around. And it’s really weird to have such a sharp edge thing in the middle of the pool— it’s hard to see it when you are swimming without goggles. 2. When we checked out, we had to wait for a so long time. But when it was our turn, the staff of check-out Kasse was not there. Her colleague said we should go to the first one to check out. But when we just left, the staff came back. At that moment, an elderly lady cut in line. My friend pointed out that we had been waiting first, but she was rude. What upset us the most was that the staff, who clearly knew we had been there before, did nothing to stop her, nor did they explain or offer any assistance. We had already waited for over 40min. AND IT IS UNFAIR!

    Nice location, most of staffs are professional and nice, great pools and a private sea swimming area.

    Stayed in August 2025

  • Reviewed: 17 August 2025

    10
    Definitely worth staying here
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Full Sea View
    • Stayed 6 nights
    • Submitted via mobile

    Nothing

    The sea view from the hotel balcony

    Stayed in August 2025

  • Reviewed: 16 August 2025

    8.0
    Despite negative comments above we enjoyed our stay very much. We are considering returning.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 8 nights

    We were told we had an inland view but we were looking out to a sheer wall do not consider this as inland. First morning there was a tractor outside our balcony delivering Totum Poles and again later in the day several huts arrived which then became our view. We thought service in pool area was poor at times having to wait some time for our drinks and food to arrive. Up to 1 hour on one occasion. Overheard someone else waited 2 hours. Similar in bar area where service was a little bit slow.

    Breakfast very good, plenty of choice. Location was perfect. Room service ( cleaning etc) was very good.

    Stayed in August 2025

  • Reviewed: 15 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 9 nights
    • Submitted via mobile

    That the food was the same every single day

    The breakfast was excellent but the same every day . The service and location 10/10

    Stayed in August 2025

  • Reviewed: 11 August 2025

    7.0
    Adequate
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Partial Sea View
    • Stayed 3 nights
    • Submitted via mobile

    It is all old and tired. Pool area needs repairs and whole hotel needs refurbishing. Not 5 star in the true sense

    Location

    Stayed in August 2025

  • Reviewed: 11 August 2025

    10
    It is grand and spacious. Fantastic staff and pool.
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Partial Sea View
    • Stayed 4 nights
    • Submitted via mobile

    We had a great stay, the room was large and spacious and we had a balcony view of the port. It's a nice walk to the restaurants and sightseeing/public transport. Also a shuttle is provided if the walk is too much. The Concierge helped us book tours. Fantastic pool.

    Stayed in August 2025

  • Reviewed: 11 August 2025

    8.0
    Generally enjoyed the short break
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 5 nights
    • Submitted via mobile

    Changing facilities for exiting travelers after checkout were not well maintained and charge for extra hours was excessive. There was limited vegetarian choice in outside restaurants.

    Grand hotel - clean and comfortable

    Stayed in August 2025

  • Reviewed: 9 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Full Sea View and Terrace
    • Stayed 5 nights
    • Submitted via mobile

    Loud music at night played outside venue

    Almost everything

    Stayed in August 2025

  • Reviewed: 6 August 2025

    7.0
    Mixed feelings
    • Leisure trip
    • Solo traveller
    • Double Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    I witnessed a bit of racism at the end of my stay, the staffs in charge of breakfast showed some awkward attitudes towards me when i was approaching the dinning hall trying to force me to a particular place to have my breakfast which shouldn’t be like that.

    Scenic environment and beautiful building.

    Stayed in August 2025

  • Reviewed: 5 August 2025

    10
    All accessable to city center
    • Leisure trip
    • Family with young children
    • Superior Deluxe Double Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    Beautiful amazing place to stay

    Stayed in August 2025

  • Reviewed: 5 August 2025

    9.0
    Our stay was wonderful, the staff at Excelsior made our stay stress free and relaxing
    • Leisure trip
    • Couple
    • Superior Deluxe Double Room with Partial Sea View
    • Stayed 6 nights

    The staff were so supportive and helpful. We loved the outdoor pools and the little beach option, plus the option to swim indoors, which we did on our first night because we arrived late.

    We loved the location, it was nice and close to Valletta, 5 minute walk, plus the hotel provided shuttle service which was amazing on those hot days. We had a balcony room viewing the bay, which was so pretty.

    Stayed in June 2025

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: