Reviews of Cosy Albert's Seaside Suites (Sliema)
Triq San Albert, Sliema, Malta
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Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewLocation
The room had no natural light as no windows to the outside, room was cramped. Bathroom was not clean very hot and stuffy. Room unsafe if there was a fire in kitchen,we couldn’t get out.
Thank you for your feedback. We are sorry to hear that your stay did not fully meet your expectations. Please note that the accommodation is located on the ground floor level, which explains the limited amount of natural light in the room. As for cleanliness, this is always a priority for us, and the apartment is cleaned thoroughly prior to every check-in. If we had been informed during your stay, we would have promptly sent the cleaner again to ensure your comfort. We regret that you felt the room was cramped, and we will review your comments regarding ventilation to see how we can improve further. Your feedback is valuable in helping us enhance our guests’ experience.
Thank you for your feedback. We are sorry to hear that your stay did not fully meet your expectations. Please note that the accommodation is located on the ground floor level, which explains the limited amount of natural light in the roo… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewThe location of this property was great, really close to lots of bars and restaurants and the waterfront. Access was secure and easy. The hosts were very responsive and happy to help with queries leading up to and during our trip. The room we had was great with a window to the street for ventilation, plus a dehumidifier in the room was good to have.
The aircon was quite noisy, however on our last evening I figured out how to keep it on without the noise - but it would have been nice to know this ahead of time so we didn’t struggle sleeping the nights prior, it was quite loud!
Thank you so much for your thoughtful review! We're really glad to hear you enjoyed the location, found the access easy and secure, and felt supported by our team throughout your stay. It’s great to know the room and amenities like the dehumidifier were appreciated as well. We’re sorry to hear about the initial trouble with the air conditioning. Had we known during your stay, we would’ve been happy to guide you through the settings to make things more comfortable right from the start. We truly appreciate the feedback and will make sure to provide clearer instructions going forward. Thanks again for staying with us, we’d love to welcome you back anytime.
Thank you so much for your thoughtful review! We're really glad to hear you enjoyed the location, found the access easy and secure, and felt supported by our team throughout your stay. It’s great to know the room and amenities like the dehu… Show more
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified reviewThe first 3 nights were ok! Until the fourth night
The first 3 nights were ok! Until the fourth night that 4 cockroaches appeared in our bathroom and the landlord didn’t reply to our message immediately. He said he would have the cleaner fix the problem the next day, she came and she didn’t clean the bathroom properly. She didn’t even change our towels who were on the floor. Our experience was bad.
We’re truly sorry to hear that your experience was affected during the last part of your stay. Regarding the appearance of cockroaches — unfortunately, due to the hot summer climate in our region, this can occasionally happen and is quite common during the warmer months. Please rest assured that this is not a cleanliness issue. We carry out regular professional pest control to minimize the chances of this occurring, but unfortunately, it’s not something that can be completely eliminated 100%. In regard to the cleaning, we apologize if it did not meet your expectations. We were not informed that you were dissatisfied after the cleaner’s visit — had we known, we would have taken immediate action to address the issue, including replacing towels and ensuring the bathroom was cleaned thoroughly. We appreciate your comments, as they help us improve the experience for future guests. Thank you again for staying with us, and we hope to have the opportunity to provide you with a better experience next time.
We’re truly sorry to hear that your experience was affected during the last part of your stay. Regarding the appearance of cockroaches — unfortunately, due to the hot summer climate in our region, this can occasionally happen and is quite c… Show more
Reviewed: 6 June 2025 · Stayed in June 2025
Verified reviewThe staff was very kind and helpful. All the necessities were available, and we had everything we needed. The TV even had Netflix installed. We were also very satisfied with how the apartment was equipped – everything was new and modern.
While we understand that this might be difficult to change, we felt a bit uncomfortable that our room didn’t have a proper window. The only window faced the interior of the building, so there was no fresh air circulation, and at times the room felt a bit warm and humid. We were okay with the fact that the bathroom was external, but the window in the bathroom looked directly toward the laundry area and kitchen. This made us feel a little uneasy when someone was in those spaces, as the window wasn’t fully covered and there was limited privacy.
Thank you so much for your thoughtful feedback and for choosing to stay with us. We're really glad to hear that you enjoyed the modern design of the apartment and found everything you needed during your stay – especially the amenities like the Netflix-equipped TV. It's also great to know that our team made a positive impression! We truly appreciate your comments about the ventilation and privacy. You're right – since the apartment is located on the ground floor, the windows are inward-facing for safety and layout reasons, but we understand how that can affect airflow and comfort. We'll definitely look into ways to improve air circulation in the room and add more privacy solutions where possible, especially around the bathroom area. Your insights are very helpful, and we’re always looking for ways to make our space more comfortable for our guests. Thank you again for your stay, and we hope to welcome you back in the future!
Thank you so much for your thoughtful feedback and for choosing to stay with us. We're really glad to hear that you enjoyed the modern design of the apartment and found everything you needed during your stay – especially the amenities like … Show more
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewIt has everything you can think of. The fully functional kitchen, washing machine and dryer for clothes, fridge, dehumidifyer, aircondition itd. Its close to the main street/coast so everything is near (bus stops, shops, pool bars etc.).
Thank you so much for your wonderful review! We're delighted to hear that you found the apartment well-equipped and enjoyed the convenient location close to everything you needed. It was a pleasure hosting you, and we hope to welcome you back soon!
Thank you so much for your wonderful review! We're delighted to hear that you found the apartment well-equipped and enjoyed the convenient location close to everything you needed. It was a pleasure hosting you, and we hope to welcome you ba… Show more
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewThe location was good, two streets away of the sea and there were few markets 3min walk away.
I would not recommend this place. I am a very simple person and I know to value people’s effort but this place was an unpleasant experience. The room is very claustrophobic and the cleanliness was at the lowest. When we came the bed had hair on the linen and in the bathroom there was a bed smelling and dirty rug on which we were supposed to put our feet on after the shower (we didn’t of course). The towels also didn’t smell very nice. The biggest problem to me were the cockroaches of which we weren’t told about but in the room there was a whole explanation on how to deal with them. First of all this is a problem that one has to communicate with the upcoming guest. The curtains were dirty and they had black stains on them and also the AC made some really loud noise and we couldn’t use it. When we asked for new bedsheets we waited for an answer as to when they would come to change them so that we can rearrange our things and our pillow cases. We didn’t get a reply and they went in and changed the bed sheets without our knowledge and they took both of our pillow cases. When the day came for the check out, they aggressively knocked on the door at 9:20 in the morning and they tried to get in the room even though our paid time in the room and our check out was at 10:00. For me this was a total disrespect of my privacy and totally unprofessional behavior. (And this is not a fault of the cleaning lady! There was some other woman demanding us to leave and ticking on her clock)
Thank you for sharing your detailed feedback. We sincerely apologize for the issues you experienced during your stay. Cleanliness and guest comfort are extremely important to us, and we regret that in this case, we did not meet your expectations. We always do our best to respond promptly and resolve any concerns in a timely manner. Regarding the request for new bedsheets, we apologize for the misunderstanding and for not clearly communicating the timing of the change. We will work to improve our communication to avoid such situations in the future. As for the pest issue, Malta's warm climate can occasionally present challenges despite our regular professional pest control treatments. We do provide guidelines to help guests manage any rare occurrences, but we agree that clear prior communication would have been more helpful. We also sincerely apologize for the situation during your check-out. This is not the standard of service we strive for, and we will investigate the matter to ensure it does not happen again. We’re glad that you still appreciated the convenient location of the property. Your feedback is very valuable to us, and we will use it to improve our services and guest experience going forward.
Thank you for sharing your detailed feedback. We sincerely apologize for the issues you experienced during your stay. Cleanliness and guest comfort are extremely important to us, and we regret that in this case, we did not meet your expecta… Show more
Reviewed: 24 May 2025 · Stayed in May 2025
Verified reviewVery clean accommodation, with everything you need for a comfortable and pleasant stay. The location was close to everything but still peaceful and relaxing. Communication with the host was great,always available, kind, and helpful whenever we needed something. Overall, the place felt warm and cozy.Highly recommended!
Thank you so much for your wonderful review! We're thrilled to hear that you found the accommodation clean, well-equipped, and comfortable, and that you enjoyed the peaceful yet central location. It’s especially great to know that you felt well-supported throughout your stay — we always strive to be as responsive and helpful as possible. We're truly happy you felt at home, and we really appreciate the recommendation. It would be a pleasure to host you again anytime!
Thank you so much for your wonderful review! We're thrilled to hear that you found the accommodation clean, well-equipped, and comfortable, and that you enjoyed the peaceful yet central location. It’s especially great to know that you fe… Show more
Reviewed: 6 May 2025 · Stayed in May 2025
Verified reviewClean location
Thank you for your review. We look forward to host you again in the future. Regards, Jessica
Reviewed: 20 April 2025 · Stayed in April 2025
Verified reviewReviewed: 23 March 2025 · Stayed in January 2025
Verified reviewReviewed: 30 December 2024 · Stayed in December 2024
Verified reviewReviewed: 26 October 2024 · Stayed in September 2024
Verified reviewReviewed: 15 October 2024 · Stayed in October 2024
Verified reviewThe Property was easy to access with the given codes via text. Also it is very central in Sliema and the Sea is 2 min away. The location is perfect also since the Harbor is so close and you can easily walk to the ferry that brings you to Valletta. The location was the only really good thing about the property.
The second me and my friend entered the Room, we looked at each other and said „WTF did we book, shall we search for another hotel?“ We chose to stay since we only needed to sleep there and take showers, we didn’t speak any extra minute in that facility. It was really dirty, open teabags and sweets probably from the previous client, the fridge in our room smelled so bad, there were two windows, one of wich you couldn’t physically open since there was the wardrobe in front and the other lead to the “outside”, just a wall with all AC exhaust. We had our private bathroom outside of our room, it was dirty with a huge amount of spider eggs all over the wall. The windows of the bathroom led to the Washing machine and drier room, so if you wanted some natural light, get ready for anyone in the facility to see you naked. The wardrobe was also broken (least of all the problems) and on the floor it was extremely dirty, probably some very dirty shoes were placed there before our stay, would’ve taken 2 minutes to clean with a wet cloth. It just seemed like the cleaner (if there is one) came in only to make up our bed before we checked-in. We contacted Jessica multiple times after she asked us about how our stay was going, she read the messages and ignored us. We sent her another message the next day, still ignored, then we sent pictures of our stay and same thing. I didn’t want to leave a bad review so I ignored it. After checking out, I received a message from her asking me to leave her a 10/10 review and nothing less since that would harm the company and if something wasn’t to our liking, to text in that same chat what went wrong. I summed our stay once again and I got ignored once again.
Thank you for your feedback, and I’m sorry to hear that your experience didn’t meet your expectations. We strive to provide a clean, comfortable, and welcoming environment for all our guests, so it’s disappointing to learn that your stay didn’t reflect these standards. Regarding communication, we have no record of any messages from you during your stay. If we had received your messages or photos showing concerns, we would have taken immediate action to address any issues and ensure your comfort. Our team performs regular and thorough cleanings before each check-in, so we’re sorry if this was not reflected during your stay. We'll be reviewing our protocols with the team to prevent any similar concerns from occurring in the future. Thank you for bringing this to our attention, and we’re glad you enjoyed the location of the property. We hope to welcome you back with an improved experience.
Thank you for your feedback, and I’m sorry to hear that your experience didn’t meet your expectations. We strive to provide a clean, comfortable, and welcoming environment for all our guests, so it’s disappointing to learn that your stay di… Show more
Reviewed: 12 October 2024 · Stayed in September 2024
Verified reviewReviewed: 4 October 2024 · Stayed in October 2024
Verified reviewReviewed: 1 October 2024 · Stayed in September 2024
Verified reviewFab location. Clear instructions on arrival
The room felt a little bit basic with the laminated posters everywhere, not very cosy or lovely setting (not like in the pictures) The bedding pillow was very lumpy
HI, Thank you for your feedback. I am glad you had enjoyed your stay in our accommodation. Accommodation photos on the listing are realistic photos of accommodation in order for guests to ensure prior booking if its suitable for them or they need to look elswhere. I do hope that this issue did not bother your overall stay in our accommodation during your time in Malta. Regards, Jessica
HI, Thank you for your feedback. I am glad you had enjoyed your stay in our accommodation. Accommodation photos on the listing are realistic photos of accommodation in order for guests to ensure prior booking if its suitable for them or t… Show more
Reviewed: 29 September 2024 · Stayed in September 2024
Verified reviewthe netflix advertised on the website was not available, as the owners denied they had netflix supplied, big disappointment.
Reviewed: 12 August 2024 · Stayed in August 2024
Verified reviewLocation good, easy to find and self check in is perfect, if you arrive at night
There is no Windows in the room at all! There is, but no possibility to open or see anything thru them
Thank you for your feedback. We're glad to hear that you appreciated our convenient location and the ease of self check-in, especially for late-night arrivals. We apologize for any inconvenience caused by the windows in the room. We will look into this issue and see how we can improve the experience for our guests. Your comments are valuable to us, and we appreciate you taking the time to share them.
Thank you for your feedback. We're glad to hear that you appreciated our convenient location and the ease of self check-in, especially for late-night arrivals. We apologize for any inconvenience caused by the windows in the room. We will lo… Show more
Reviewed: 11 August 2024 · Stayed in August 2024
Verified reviewReviewed: 11 August 2024 · Stayed in August 2024
Verified reviewThe room was well equipped with AC, fan, humidifier, and lots of storage space.
The bathroom was too small and uncomfortable. The air extractor there was not powerful enough, making it humid and smelly at times.
Thank you for sharing your feedback! We're glad to hear that you appreciated the well-equipped room with AC, a fan, a humidifier, and plenty of storage space. We apologize for any inconvenience. We'll look into ways to improve the ventilation to ensure a more comfortable experience. We value your input and hope to provide an even better stay next time! Regard, JESSICA
Thank you for sharing your feedback! We're glad to hear that you appreciated the well-equipped room with AC, a fan, a humidifier, and plenty of storage space. We apologize for any inconvenience. We'll look into ways to improve the ventilati… Show more
Reviewed: 5 August 2024 · Stayed in August 2024
Verified review