Reviews of be.HOTEL 4 stars
St. George's Bay, STJ 3311 St Julian's, Malta
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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewThe staff was polite and well trained
The breakfast was overall bad and not really tastefull (big inconvenience) My room was humid and damp, there was always a smell of humidty inside (big inconvenience) the hotel has 7 floors and two elevators only (minor inconvenience)
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewThe hotel is excellent. Big well done to all the team. Exceptional service from all aspects.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewHotel was nice and modern.. location was great, bang in the centre and next to the strip, 2 minute walk to beach (albeit entrances were in the middle of a shopping mall which made it a little tricky to find sometimes 😅) Rooms were nice and clean and bright, if a little small. Roof top pool terrace was great, with very attentive bar staff every few minutes. Staff were also friendly and helpful. Would gladly return
Lifts were terribly slow and confusing - they would go both up and down even once you pressed a certain floor. I swear we were in it for 10 minutes once just going up and down 😱
Reviewed: 1 September 2025 · Stayed in July 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewExcellent stay! Modern hotel with lots of good facilities. Very good breakfast. There was an issue with our room on arrival and they put us up in a sister hotel for 2 nights in a superior room, when we returned they also put us in a superior room and gave us a dinner voucher and prosecco. Staff dealt with the issue very well and we would recommend the hotel.
Dear James, Firstly I would like to thank you for choosing the be.HOTEL for you stay in Malta. We are absolutely thrilled to hear that you had such a wonderful experience during your stay. We constantly strive to provide exceptional service and create memorable moments for our guests, and it is truly rewarding to know that we succeeded in doing so for you, especially after a challenging start. Your feedback is invaluable to us as we continue to improve and enhance our offerings to ensure that every guest has a remarkable experience. Once again, thank you for choosing to stay with us and for sharing your positive experience. We genuinely appreciate your support and look forward to welcoming you back in the near future for another outstanding stay. Best regards, Martina Calanna Assistant Guest Experience Manager
Dear James, Firstly I would like to thank you for choosing the be.HOTEL for you stay in Malta. We are absolutely thrilled to hear that you had such a wonderful experience during your stay. We constantly strive to provide exceptional servic… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewRooftop restaurant
Location was noisy, balcony over looked a pizza hut and was not a pleasant place to sit. Some issues in the room and the effort it took to get a lift to breakfast in the morning was ridiculous.
Dear Debbie, Firstly, on behalf of the Management of the hotel, we would like to thank you for choosing the be.HOTEL for your stay whilst in Malta and for sharing your feedback. We are delighted to learn that you enjoyed your holiday with us. We put customer experiences and satisfaction as our top priority, and I will ensure to share your feedback with all the team, especially regarding the lifts. Whilst thanking you once again, the Management and the entire team at be.HOTEL look forward to welcoming you back soon. With Sincere Regards, Martina Calanna Assistant Guest Experience Manager
Dear Debbie, Firstly, on behalf of the Management of the hotel, we would like to thank you for choosing the be.HOTEL for your stay whilst in Malta and for sharing your feedback. We are delighted to learn that you enjoyed your holiday with … Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewRooftop pool including bar and service.
Expected more variation at the breakfast buffet. Actually it was the same everyday and a rather small selection.
Dear Manuel, Firstly, on behalf of the management of the hotel, we would like to thank you for choosing the be.HOTEL. We are so pleased to hear that you had an amazing, memorable stay in Malta. I will be sure to share your feedback with all of the team. We hope your visit is right around the corner and we look forward in welcoming you back to your home away from home. Best Regards Martina Calanna Assistant Guest Experience Manager
Dear Manuel, Firstly, on behalf of the management of the hotel, we would like to thank you for choosing the be.HOTEL. We are so pleased to hear that you had an amazing, memorable stay in Malta. I will be sure to share your feedback with all… Show more
Reviewed: 29 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewOverall Location
It was noisy, poor communication with the stuff, breakfast was kinda bland but it has a good variety.
Dear Musat, Firstly, on behalf of the Management of the hotel, we would like to thank you for choosing the be.HOTEL for your stay whilst in Malta and for sharing your feedback. We are glad to learn that you overall enjoyed your holiday with us. We put customer experiences and satisfaction as our top priority, and for this reason I will ensure to share your feedback with all the team, especially regarding breakfast. On the other hand, I would like to point out that be.hotel is proud to have a dedicated and professional staff to serve our guests, and if you experienced any difficulty during your stay, please feel free to communicate it accordingly. Whilst thanking you once again, the Management and the entire team at be.HOTEL look forward to welcoming you back soon. With Sincere Regards, Martina Calanna Assistant Guest Experience Manager
Dear Musat, Firstly, on behalf of the Management of the hotel, we would like to thank you for choosing the be.HOTEL for your stay whilst in Malta and for sharing your feedback. We are glad to learn that you overall enjoyed your holiday wit… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe hotel was close to everything, shops, restaurants, seafront etc. Staff were polite and friendly.
My room was close to the corridor which had a window facing onto the corridor. When people returned from their night it got rather noisy from 1 am to 5 am, even though there were small signs to be quiet from 10pm to 7am. The bathrooms are in need of updating the grout is coming out of the tiles and the taps are loose.
Dear Michael, Firstly, on behalf of the Management of the hotel, we would like to thank you for choosing be.hotel for your stay whilst in Malta and for sharing your feedback. We are glad that you enjoyed your stay with us and that particular the hotel location. be. hotel is the hotel right in the centre of it all a unique and vibrant place where to perfectly combine leisure and relaxation. We put customer experiences and satisfaction as our top priority, and for this reason I will ensure to share your feedback with all the be.hotel team, especially regarding the maintenance of the bathroom. As you mentioned, our hotel has a strict quiet time policy in action from 22:30 to 7:00, in order to guarantee all our guests a comfortable and relaxing stay. Unfortunately, at times it can be challenging to keep everyone's behaviour under control, for this reason we have a security team operating 24/7 in case such issues are reported. We hope to have the opportunity of welcoming you back to Malta and of course to the be.hotel we will take special care of your arrangements. With Sincere Regards, Martina Calanna Assistant Guest Experience Manager
Dear Michael, Firstly, on behalf of the Management of the hotel, we would like to thank you for choosing be.hotel for your stay whilst in Malta and for sharing your feedback. We are glad that you enjoyed your stay with us and that particu… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewAverage
No noise
Dear Clare, Firstly, on behalf of the Management of the hotel, we would like to thank you for choosing the be.HOTEL for your stay whilst in Malta and for sharing your feedback. While we are happy to learn that you overall enjoyed your holiday with us, we are also sorry that your expectations were not fully met. Should you wish to discuss some points further, please feel free to do so. We find every guest's feedback highly valuable, as it can help us improve day by day. Whilst thanking you once again, the Management and the entire team at be.HOTEL look forward to welcoming you back soon. With Sincere Regards, Martina Calanna Assistant Guest Experience Manager
Dear Clare, Firstly, on behalf of the Management of the hotel, we would like to thank you for choosing the be.HOTEL for your stay whilst in Malta and for sharing your feedback. While we are happy to learn that you overall enjoyed your holi… Show more
Reviewed: 23 August 2025 · Stayed in May 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewNice hotel .. modern and convenient
Not enough room by the pool for the number of guests and the fact that non residents can also use the facilities makes it busier
Dear Sarah, Firstly, on behalf of the management of the hotel, we would like to thank you for choosing the be.HOTEL. We are so pleased to hear that you had an amazing, memorable stay in Malta. I will be sure to share your feedback with all of the team. Kindly note that non residents are not allowed to use the hotel's facilities, in fact a keycard is requested to access the pools and fitness room. Non residents can only use the public area of the shopping complex. We hope your visit is right around the corner and we look forward in welcoming you back to your home away from home. Best Regards Martina Calanna Assistant Guest Experience Manager
Dear Sarah, Firstly, on behalf of the management of the hotel, we would like to thank you for choosing the be.HOTEL. We are so pleased to hear that you had an amazing, memorable stay in Malta. I will be sure to share your feedback with all… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewExcellent location. Close to everything. Good hotel. Friendly staff. Very clean facility. The staff at the breakfast were fantastic.
All perfect
Dear Petros, Firstly I would like to thank you for choosing the be.HOTEL for you stay in Malta . We are absolutely thrilled to hear that you had such a wonderful experience during your stay. We constantly strive to provide exceptional service and create memorable moments for our guests, and it is truly rewarding to know that we succeeded in doing so for you. Your feedback is invaluable to us as we continue to improve and enhance our offerings to ensure that every guest has a remarkable experience. Once again, thank you for choosing to stay with us and for sharing your positive experience. We genuinely appreciate your support and look forward to welcoming you back in the near future for another outstanding stay. Best regards, Martina Calanna Assistant Guest Experience Manager
Dear Petros, Firstly I would like to thank you for choosing the be.HOTEL for you stay in Malta . We are absolutely thrilled to hear that you had such a wonderful experience during your stay. We constantly strive to provide exceptional serv… Show more
Reviewed: 20 August 2025 · Stayed in July 2025
Verified reviewRoom size was good
The dirty elevators and how long they took also the pool was always overcrowded for the size hotel should be more pools and breakfast was average
Dear Daniela, Firstly, on behalf of the Management of the hotel, we would like to thank you for choosing the be.HOTEL for your stay whilst in Malta and for sharing your feedback. We are delighted to learn that you enjoyed your holiday with us. We put customer experiences and satisfaction as our top priority, and your review reaffirms our passion. I will ensure to share your feedback with all the team, especially regarding the cleanliness of the lift that surely does not reflect our standards. Whilst thanking you once again, the Management and the entire team at be.HOTEL look forward to welcoming you back soon. With Sincere Regards, Martina Calanna Assistant Guest Experience Manager
Dear Daniela, Firstly, on behalf of the Management of the hotel, we would like to thank you for choosing the be.HOTEL for your stay whilst in Malta and for sharing your feedback. We are delighted to learn that you enjoyed your holiday with… Show more
Reviewed: 20 August 2025 · Stayed in July 2025
Verified reviewBreakfast was great.
We were given a room that was not what was booked. It was large and was missing a lounge/chair and you had to watch TV from the bed. This was not as shown in the booking photos. The noise from outside bar music was heard until early hours in the morning. We complained and were given a beautiful room with a separate lounge area, which is what we paid for in the original booking.
Dear Tania, Firstly, on behalf of the Management of the hotel, we would like to thank you for choosing the be.HOTEL for your stay whilst in Malta and for sharing your feedback. We are delighted to learn that you enjoyed your holiday with us and that you found our hotel lovely to stay in. We put customer experiences and satisfaction as our top priority, and your review reaffirms our passion. I will ensure to share your feedback with all the team. Whilst thanking you once again, the Management and the entire team at be.HOTEL look forward to welcoming you back soon. With Sincere Regards, Martina Calanna Assistant Guest Experience Manager
Dear Tania, Firstly, on behalf of the Management of the hotel, we would like to thank you for choosing the be.HOTEL for your stay whilst in Malta and for sharing your feedback. We are delighted to learn that you enjoyed your holiday with u… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewI love that they have both outdoor and indoor swimming pool. Love the location as it was part of a shopping center, with lots of restaurants around the area. The staff were very accommodating and polite. There were lots of activities to do in the hotel and within the area.
Dear Jerelli, Firstly, on behalf of the Management of the hotel, we would like to thank you for choosing be.HOTEL for your stay whilst in Malta and for sharing your feedback. We are glad to hear that you enjoyed your stay with us, particularly the hotel’s location. be.HOTEL is situated right in the centre of it all—a unique and vibrant destination that perfectly combines leisure and relaxation. We place our guests’ experience and satisfaction as our top priority, and your review reaffirms our passion for what we do. I will ensure your kind words are shared with the entire be.HOTEL team. We truly hope to have the pleasure of welcoming you back to Malta and of course, to be.hotel where we will take special care of your arrangements. With sincere regards, Martina Calanna Assistant Guest Experience Manager
Dear Jerelli, Firstly, on behalf of the Management of the hotel, we would like to thank you for choosing be.HOTEL for your stay whilst in Malta and for sharing your feedback. We are glad to hear that you enjoyed your stay with us, particula… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewEverything was amazing.Also thanks to Hanifah
Dear Hasan, Firstly, on behalf of the management of the hotel, we would like to thank you for choosing the be.HOTEL. We are so pleased to hear that you had an amazing, memorable stay in Malta. I will be sure to share your feedback with all of the team. We hope your visit is right around the corner and we look forward in welcoming you back to your home away from home. Best Regards Martina Calanna Assistant Guest Relations Manager
Dear Hasan, Firstly, on behalf of the management of the hotel, we would like to thank you for choosing the be.HOTEL. We are so pleased to hear that you had an amazing, memorable stay in Malta. I will be sure to share your feedback with all … Show more
Reviewed: 18 August 2025 · Stayed in July 2025
Verified review