8.4

Reviews of 115 The Strand Hotel by NEU Collective 3 stars

115 The Strand, GZR1027 Il-Gżira, Malta

  • Guillaume

    Reviewed: 28 August 2025 · Stayed in July 2025

    Verified review

    Well located, convenient for reaching Valletta. A French hostess was very attentive and did her best to help us, and the rooftop bar on the top floor was pleasant, with a welcome drink offered upon arrival.

    Terrible stay. We were supposedly upgraded, but the room was much worse than the one we had booked: tiny, in a building under renovation, stifling at 35°C despite the air conditioning, and we couldn’t get the original room we reserved. Nothing like the photos. The “sea view” actually faced a very noisy road, making a full night’s sleep impossible. We had requested a double bed but received two single beds, despite repeatedly complaining to reception. Hygiene was appalling: stains on the bedding, mold in the bathroom, and tobacco on the floor. The pool, independent of the hotel and open to everyone for a fee, was overcrowded, noisy, dirty, with boiling water, and no sunbeds available. The breakfast was awful: industrial, frozen, and dry. Terrible value for money: €500 for 3 nights for two people for such inadequate services. Absolutely avoid.

  • Comhghal

    Reviewed: 27 August 2025 · Stayed in July 2025

    Verified review
  • Brian

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review
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  • Jenny

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    the positive side, the hotel’s partnership with Aqualuna across the street was a great bonus. Entrance was included, and even on our departure day (with a late flight), we were offered free entry again, luggage storage, and even a shower at the hotel to freshen up before leaving. The staff were very kind and helpful – a special thanks to Mister Antonio and Francesca for their hospitality.

    We stayed at this hotel and had a mixed experience. We booked a standard room, which we knew wouldn’t have a balcony, but what we didn’t expect was that it had no windows at all. This was very disappointing. The room was also quite noisy – we could hear fireworks going on through the night – and it lacked basic amenities such as hooks for hanging clothes. The wardrobe only had fixed hangers, which made it impractical. The view from the breakfast area was much better than the food itself. The elevators were extremely slow, and sometimes only one of the two was working. We also couldn’t connect to the TV Wi-Fi despite following the instructions. We called the reception, who promised to send maintenance, but no one ever showed up, and we were too tired to follow up.

  • Rowena

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review
  • Helen

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review
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  • Tugce

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    Mamali

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review
  • Berry

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review
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  • Patricia

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    Clean, great position, wonderful staff

    Breakfast - it was the same everyday

    Property response:

    Thank you for choosing to stay at 115 The Strand Hotel & Suites and for taking the time to share your experience your feedback is valuable to us and to future travelers. We are happy to hear that you enjoyed your experience with us. It was our pleasure to have you as our guest, and we truly hope to welcome you back in the near future. Warm regards, The Management 115 The Strand Hotel & Suites

    Thank you for choosing to stay at 115 The Strand Hotel & Suites and for taking the time to share your experience your feedback is valuable to us and to future travelers. We are happy to hear that you enjoyed your experience with us. It was … Show more

    115 The Strand Hotel by NEU Collective
    26 August 2025
  • 7.0 Good
    Chelsea

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review

    Good location Room clean had everything we needed staff polite friendly Good use of pool club that would normally cost 30 euro a day but we got for free

    Extremely noisy. Very bad noise cancelling. Can hear every door slam and a constant noise. Could be a big cleaner

    Property response:

    Dear Chelsea, Thank you for taking the time to share your experience. We’re glad to hear you enjoyed our location, the cleanliness of your room, the friendliness of our staff, and the access to the pool club. We are sorry, however, that noise levels and overall cleanliness did not fully meet your expectations. Your comments are valuable to us, and we will review them carefully with our team to see how we can improve. We truly appreciate your feedback and hope to have the opportunity to welcome you back in the future. Warm regards,

    Dear Chelsea, Thank you for taking the time to share your experience. We’re glad to hear you enjoyed our location, the cleanliness of your room, the friendliness of our staff, and the access to the pool club. We are sorry, however, that n… Show more

    115 The Strand Hotel by NEU Collective
    26 August 2025
  • Alexandra

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review
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  • Dearbhaile

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review

    Excellent location , clean hotel. The pool across the street is free when staying in the hotel! Definitely worth paying a bit extra for a sea view room with a balcony, lovely view of the sea and Valetta. Would definitely stay here again

    Property response:

    Thank you for choosing to stay at 115 The Strand Hotel & Suites and for taking the time to share your experience your feedback is valuable to us and to future travelers. We are happy to hear that you enjoyed your experience with us. It was our pleasure to have you as our guest, and we truly hope to welcome you back in the near future. Warm regards, The Management 115 The Strand Hotel & Suites

    Thank you for choosing to stay at 115 The Strand Hotel & Suites and for taking the time to share your experience your feedback is valuable to us and to future travelers. We are happy to hear that you enjoyed your experience with us. It was … Show more

    115 The Strand Hotel by NEU Collective
    26 August 2025
  • Hristijan

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review
  • Gaston

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review

    The location the service the cleanest of the room. Staff extremely friendly. Air con friendly 😎

    There was 3 or 4 power cuts in one day. Apparently it’s quite common in Malta but nothing major.

    Property response:

    Dear Gaston, Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to know you enjoyed our location, service, cleanliness, and especially the friendliness of our staff. It’s wonderful to see that our efforts helped make your stay enjoyable. We do regret the inconvenience caused by the power cuts, which unfortunately can happen locally from time to time, but we are glad to hear it did not overshadow your overall positive impression. We truly appreciate your recommendation and hope to welcome you back again soon! Warm regards, The Management

    Dear Gaston, Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to know you enjoyed our location, service, cleanliness, and especially the friendliness of our staff. It’s wonderful to se… Show more

    115 The Strand Hotel by NEU Collective
    26 August 2025
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  • Sylwia

    Reviewed: 18 August 2025 · Stayed in July 2025

    Verified review
  • Angelique

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review
  • Kovács

    Reviewed: 17 August 2025 · Stayed in June 2025

    Verified review
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  • Kovács

    Reviewed: 17 August 2025 · Stayed in June 2025

    Verified review
  • Anna

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review
  • Ira

    Reviewed: 15 August 2025 · Stayed in June 2025

    Verified review

    115 hotel is great. It's located right next to the beach club Aqua Luna which has free entrance to hotel guests. The rooms are spacious, and the hotel entrance is nice and welcoming.

    I stayed in this hotel a couple of times and unfortunately, this time, the cleaning level of the bathroom was pretty low. In addition, the breakfast isn't great and you're better off getting it elsewhere. The strange rules about who gets to have breakfast upstairs and who downstairs make no sense. According to reception - if you have view from your room then you don't get access to the upstairs breakfast area which has amazing view. Sadly, 'view' in their case is also when your balcony is directly in front of another hotel balcony.

    Property response:

    Dear Ira, Thank you for choosing 115 The Strand Hotel & Suites, and for sharing your experience on Booking.com. We are delighted to hear that you enjoyed your stay with us. Your constructive feedback is extremely important to us, as it helps us to improve and ensure that every guest has the best possible experience. It was truly our pleasure to host you, and we look forward to welcoming you back again in the near future. Warm regards, The Management 115 The Strand Hotel & Suites

    Dear Ira, Thank you for choosing 115 The Strand Hotel & Suites, and for sharing your experience on Booking.com. We are delighted to hear that you enjoyed your stay with us. Your constructive feedback is extremely important to us, as it he… Show more

    115 The Strand Hotel by NEU Collective
    18 August 2025
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  • 7.0 Good
    Demetra

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review

    The location

    Hotel needs renovation, and the toilets are smelling terrible which it make it difficult to breathe,, very bad breakfast

    Property response:

    Dear Demetra, Thank you for choosing 115 The Strand Hotel & Suites, and for sharing your experience on Booking.com. We are delighted to hear that you enjoyed your stay with us. Your constructive feedback is extremely important to us, as it helps us to improve and ensure that every guest has the best possible experience. It was truly our pleasure to host you, and we look forward to welcoming you back again in the near future. Warm regards, The Management 115 The Strand Hotel & Suites

    Dear Demetra, Thank you for choosing 115 The Strand Hotel & Suites, and for sharing your experience on Booking.com. We are delighted to hear that you enjoyed your stay with us. Your constructive feedback is extremely important to us, as i… Show more

    115 The Strand Hotel by NEU Collective
    18 August 2025
  • Vivien

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review

    The location was great, with amazing Views and access to the pool club opposite.

    The rooms were tiny and smelt damp. Didn't live up to the advertised imagery. We had to pay at check-in, which I found weird.

    Property response:

    Dear Vivien, Thank you for choosing 115 The Strand Hotel & Suites and for taking the time to share your experience on Booking.com. We are truly sorry to learn that we did not fully meet your expectations during your stay. Your feedback is invaluable to us, as it helps us to continuously improve our guests' experience. It was a pleasure having you with us, and we sincerely hope you will allow us the opportunity to welcome you back and restore your confidence in our service. Kind regards, The Management 115 The Strand Hotel & Suites

    Dear Vivien, Thank you for choosing 115 The Strand Hotel & Suites and for taking the time to share your experience on Booking.com. We are truly sorry to learn that we did not fully meet your expectations during your stay. Your feedback is … Show more

    115 The Strand Hotel by NEU Collective
    19 August 2025
  • Klemen

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review
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  • Hayley

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    We were originally booked into 115 The Strand, but were offered a free upgrade to the new Regional Hotel, and it was absolutely worth it! A brand new hotel with beautiful rooms! It was super clean, and the staff could not do enough to help across both hotels! They were very accomodating and helpful. You have free access to the pool, Aqualuna, which is about a 10-minute walk from the Regional. It is a nice pool, but it does get very busy. The a la carte breakfast was exceptional, and the location of the hotel means there are plenty of options for meals in the evenings! It is also easy to get around the island from where the hotel is situated. There is a small shop directly next door to the hotel, which is handy. We were a family of 10, over 4 rooms, and we can not thank everyone at the Regional and 115 The Strand for everything they did during our stay!

    The beds were new, so they were quite hard, and we found the pillows too soft, but that's preference. The hotels location does not give you the most 'scenic views' from the rooms, but you can see the harbour from the rooftop pool! There is no bar or restaurant in the hotel as yet. If hiring a car, parking around the hotel can be a bit hit and miss, but we always managed to get one, albeit if it was a short walk from the hotel.

    Property response:

    Dear Hayley, Thank you for choosing to stay at 115 The Strand Hotel & Suites and for taking the time to share your experience on Booking.com. We are happy to hear that your stay with us was an enjoyable one. It was our pleasure to have you staying with us and we truly hope to welcome you back in the near future. Warm regards, The Management 115 The Strand Hotel & Suites

    Dear Hayley, Thank you for choosing to stay at 115 The Strand Hotel & Suites and for taking the time to share your experience on Booking.com. We are happy to hear that your stay with us was an enjoyable one. It was our pleasure to have you… Show more

    115 The Strand Hotel by NEU Collective
    18 August 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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