Reviews of Tropic Lagoon
Chemin Cap Est, 97240 Le François, Martinique
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Reviewed: 18 February 2025 · Stayed in February 2025
Verified reviewIt is a beautiful vila right on the ocean. Lovely to listen to the ocean in the night. Spacious, modern with all the amenities.
There were three major problems for me (perhaps these are not problems for others) with this property. 1)You need a rental car! We did not have one. This meant it was really difficult with food. I happened to bring some food in case and it was a life saver. The restaurant nearby is really great with good food and service but do not serve breakfast. There is supposed to be a store 20 min walk away but it was closed for some renovation or something so we could not get food there. 2) Lack of communication. We arrived on a Sunday. The taxi driver at the airport had difficult time finding the properties since we didn’t have a full address, just a street name. We had GPS so they agreed to take us to the area. It wasn’t exactly clear that it was a part of a villa complex. We were driving around and saw a sign that we guessed was correct and it ended up being right. I wish this was made clearer. Then once we were at the hotel, we went to the reception and they were confused about the key. I hadn’t received any information about how to get the key. Everyone kept talking about a box. I guess we were supposed to receive instructions about a lockbox near the villas entrance, but we never got that information. Luckily the reception had a key and we could get in. Then the same problem on checkout. We still never received information about a lockbox and we’re expected to understand where it was. Despite arriving on the Sunday, I didn’t know about any contact people until receiving a message on a Tuesday. I didn’t know who it was. I guess the property manager or owner. They asked if all was ok. By that time we had figured to main things out ourselves. 3) Bugs all over the kitchen. When we arrived in each morning, I saw bugs running around the kitchen. You couldn’t leave any food out or else the bugs will be on it. Generally also, the small pool by the villa was too cold to swim in so we always went to the other larger pool and the beach was not great for swimming.
Reviewed: 31 August 2024 · Stayed in August 2024
Verified review