Reviews of Simon Hotel 4 stars

The facilities are of good standard, nicely decorated, with a great location and friendly staff.

The air conditioning was inadequate throughout the property — in the rooms, reception, and even the restaurant — making the stay in August’s oppressive humidity nearly intolerable. Rest was impossible, and given the premium rates, this fell far below acceptable standards.

The staff was amazing!! I had a ferry mixup in commute and they changed my dates of stay free of charge! It’s extremely clean and modern! If you can stay on ocean view side!! I walked from ferry station!! It’s super close to everything you’d need! Clean and overall I’d stay again!

I couldn’t figure out the ac but sure that’s users error lol

I liked having a restaurant on site. The breakfast was good. The shower was large as well as the bed.

We speak English and I could not find a English option on the tv. That would have been a nice to be able to watch tv.

Wonderful hotel with very clean rooms and in a great location. Exceptionally friendly reception staff and if you are staying in FDF I can't imagine better place for 1-2 nights.

I'd say that bar personnel when they have seen our vouchers for free drinks made us wait much longer than other customers around, paying for theirs and we've felt unwelcomed in their premises. Prices in a restaurant were also well too high for what was offered but I understand it is separate from the hotel business.

Very rude waitress at restaurant/terrace, I have mobility issues and use a crutch/stick, would not let me sit down at table on terrace while waiting for husband, lots of tables free so it wasn’t stopping anyone getting a table if wanting to eat

Got caught in the hotel taxi scam 40 euro to the airports Then contacted and told 20 short could they charge to my credit card 40 which was dear was given to driver I would not recommend

Taxi scam above

The room description says they have a balcony, they don’t, only the 7th floor rooms. They say you need to request a balcony, but don’t bother, no room for chairs or table, only room to stand on a drainage grate. The sea view rooms sound good, but you primarily look at the building in front of you. Only a side view of the ocean. The regular sea view rooms have a sliding door that opens to a railing, no better than a door/ window. The AC does not work, opening the door doesn’t help either. The staff in the Resturant and bar/ lounge were rude and unresponsive. Would walk past you and ignore you, had to go to the bar to order and pay for drinks, when the staff would walk past you and ignore your request for another drink or to order food. Food was OK, but took an hour for appetizers. Do not wast your time here for dinner or the breakfast buffet. Cold eggs, uncooked bacon, dried out sausage and cold squares of waffle. I asked for more coffee, as the automatic machine was not working, they wanted to charge me for an espresso at the bar, when coffee was included with breakfast. Again no one to help and 25.00 euros for a really bad breakfast and no other breakfast options at this hotel. Great location and only one responsive person at the front desk, but still overall they don’t care if you stay there or not, so please don’t.

Everything was lovely. Location was ideal.

Some of the staff at the front desk were not as pleasant as I expected. Housekeeping and dining staff were very nice.Bathroom was really crazy with the glass door from the shower to the room

Very clean place and friendly staff. Well deserved 4 stars

The prices of the food in the restaurant absolutely out of the blue.

Quite central to the city centre of Martinique.

Needs renovation. Breakfast was average Common space should be more frequently cleaned

fantastic location with great view over the cruise terminal, and the seaside promenade. very centrally located at walking distance to all the city's central locations. Rich breakfast and very helpful reception staff.

the reception is at the second floor, entrance to the hotel is locked and can be opened only by ringing the reception at all times. not convenient for a hotel of this status. makes it also somewhat cumbersome to call for a taxi.

I like the location as it's right on the cruise port The reception staff are very nice and helpful

Our room wasn't ready until well after 4pm There's no atmosphere in the bar or restaurant and staff ignore you