Reviews of Carayou Hotel & SPA 3 stars

Dear guest, Firstly, allow me to express my gratitude for your comprehensive feedback concerning your recent stay at our hotel. It's rewarding to know that you appreciated our location and the stunning views that come with it. Our unique beach area is indeed a distinctive feature and we're pleased to hear that you found our beach chairs comfortable. Your kind words about our breakfast buffet have been duly noted. We take pride in offering a wide variety of options to start your day right, and we're glad that this aspect of your stay met your expectations. Also, we're delighted to hear that our shower facilities were well-organized and served your needs prior to your evening flight. However, your comments regarding the need for noticeable maintenance and updates have been taken seriously. Rest assured, we always strive to keep our property in the best possible condition, and your observation about the ongoing maintenance work testifies to this commitment. Furthermore, we appreciate your feedback about the beach area. While we have chosen a grassy area with sand on top for a more unique experience, we understand that it may not be to everyone's liking. We also apologize for any inconvenience caused by the overflowing trash bins. Our team is usually very diligent in maintaining cleanliness around the hotel, and we regret any lapses during your stay. In terms of the wristbands for breakfast, we understand your perspective. This measure is in place to ensure smooth service in our dining area, but we acknowledge your feedback and will certainly discuss it further as we continuously seek ways to enhance our guests' experiences Oncin, t.e agahank you for your review. We look forward to welcoming you back in the future for an even better experience. With warm regards, Hotel Management

Dear guest, Firstly, allow me to express my gratitude for your comprehensive feedback concerning your recent stay at our hotel. It's rewarding to know that you appreciated our location and the stunning views that come with it. Our unique be… Show more

Dear guest, We have read your comment carefully and want to correct your words. Indeed, some customers have undergone abdominal pain but in no case was it a food poisoning. Indeed, we underwent an epidemic of gastro enteritis last week and several of our customers and employees were affected. Besides, the two neighboring pharmacies of our establishment confirmed this epidemic to us. We would like to specify that we are checked each month but also each quarter and that samples are taken by an analysis laboratory which controls hygiene at the level of our catering service. As soon as we got to know this gastro -intellectual epidemic, we have put in place at the entrance to the restaurant, at the bar and the reception of hydro alcoholic gel distributors as well as a display recalling the hygiene measures to be respected. Wishing to receive you during a next stay. Best regards, Laure ANDRIEU Assistant Manager

Dear guest, We have read your comment carefully and want to correct your words. Indeed, some customers have undergone abdominal pain but in no case was it a food poisoning. Indeed, we underwent an epidemic of gastro enteritis last week an… Show more

Dear Guest, Thank you for taking the time to share your experience at our hotel. We apologise for the inconvenience caused by the air conditioning. We are delighted that you had a pleasant stay. We look forward to seeing you again. Best regards, The Management

Dear Guest, Thank you for taking the time to share your experience at our hotel. We apologise for the inconvenience caused by the air conditioning. We are delighted that you had a pleasant stay. We look forward to seeing you again. Best reg… Show more