Reviews of Le Village de la Pointe 3 stars
Plage de Pointe Faula, 97280 Le Vauclin, Martinique
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Reviewed: 19 March 2025 · Stayed in March 2025
Verified reviewReviewed: 16 March 2025 · Stayed in February 2025
Verified reviewThe village is nice, beautiful garden.
The beach- not possible to swim. Not a lot of possibilities for restaurants.
Reviewed: 13 February 2025 · Stayed in February 2025
Verified reviewgreat location for kitesurfer, nice pool for kids
The smell of rotting sargassum seaweed in the rooms closest to the beach was so bad, we had to ask to change rooms. Luckily they were able to accommodate us. The wifi in the room was basically unusable but they gave us a separate router which was fantastic.
Reviewed: 24 August 2024 · Stayed in August 2024
Verified reviewReviewed: 29 July 2024 · Stayed in July 2024
Verified reviewReviewed: 24 May 2024 · Stayed in May 2024
Verified reviewThe room, pool facilities, and accommodations were good. The staff was very polite especially because I speak little French. The staff still was able to assist with making my experience comfortable.
Reviewed: 8 March 2024 · Stayed in February 2024
Verified reviewBeautiful and well maintained grounds!
Unpleasant smells inside bungalow, especially near the kitchen.
Reviewed: 18 February 2024 · Stayed in November 2023
Verified reviewReviewed: 31 January 2024 · Stayed in January 2024
Verified reviewNothing
Most of it. The restaurant was very disappointing. And you were practically living in a container.
Reviewed: 22 December 2023 · Stayed in November 2023
Verified reviewpool
wifi connection not stable
Reviewed: 21 November 2023 · Stayed in November 2023
Verified reviewCozy
Reviewed: 25 September 2023 · Stayed in September 2023
Verified reviewReviewed: 25 August 2023 · Stayed in August 2023
Verified reviewReviewed: 16 April 2023 · Stayed in January 2023
Verified revieweverything
some minie things
Reviewed: 27 February 2023 · Stayed in February 2023
Verified reviewWe actually did not get to stay at the property despite prepaying. We were booked over Mardi Gras. We received an email in French the morning of our arrival stating the office would be closed from noon until 4 and that there was no way to get into the city with all the roads closed for festivities. We were basically stranded in Le Marin with no Taxi willing or able to bring us to Vauclin. And there was no way to contact anyone at the village as the office was closed! This was extremely disappointing not to mention extremely costly as our only option was to book new accommodations last minute in Fort de France. We should have been notified about this much earlier, refunded our money, and allowed to book alternative accommodations elsewhere.
See above
Dear valued customer, We are deeply sorry to hear that you encountered difficulties reaching our holiday village during your stay over Mardi Gras. We understand that the roads to Vauclin were blocked for the festivities, which may have caused inconvenience. We did, however, send an email in advance with instructions on alternative routes to reach the village. We are sincerely sorry if these instructions were not clear enough to allow you to reach your destination. We appreciate your feedback and will work to improve our communication in the future to prevent such incidents from occurring again. We hope that despite this setback, you were able to enjoy your stay at our holiday village and we look forward to the opportunity to welcome you again in the future. Warm regards,
Dear valued customer, We are deeply sorry to hear that you encountered difficulties reaching our holiday village during your stay over Mardi Gras. We understand that the roads to Vauclin were blocked for the festivities, which may have cau… Show more
Reviewed: 10 February 2023 · Stayed in January 2023
Verified reviewpersonal
the cleaning and maintenance should be improved
Hello, We are sorry to hear that the cleanliness was not up to your expectations during your stay with us. We would like to assure you that we place a high importance on cleanliness and hygiene, and we strive to maintain strict standards in this regard. However, we understand that we fell short in meeting your cleanliness expectations. We will take your feedback into consideration and assure you that we will make additional efforts to improve our cleanliness and maintenance standards for a more enjoyable experience in the future. We sincerely apologize for any inconvenience caused. If you have any further comments or suggestions, please do not hesitate to let us know. Best regards,
Hello, We are sorry to hear that the cleanliness was not up to your expectations during your stay with us. We would like to assure you that we place a high importance on cleanliness and hygiene, and we strive to maintain strict standards i… Show more
Reviewed: 7 January 2023 · Stayed in January 2023
Verified reviewStaff were so friendly, helpful and accommodating. 10 out of 10
The location. Its far outside Vauclin. Which has very little open in the lines of restaurants, shops etc. The beach is for windsurfers. Road to the Le Village point is really bad.
Thank you for your positive review about the friendly and accommodating staff at Le Village de la Pointe. We are glad to hear that you had a great experience with them. However, we understand that the location may not be ideal for those who prefer a more centralized location with easier access to restaurants, stores, and other amenities. We appreciate your feedback and will continue to work towards improving our offerings and guests' experience.
Thank you for your positive review about the friendly and accommodating staff at Le Village de la Pointe. We are glad to hear that you had a great experience with them. However, we understand that the location may not be ideal for those who… Show more
Reviewed: 5 January 2023 · Stayed in January 2023
Verified reviewNice environment, friendly staff and good value for money
Thank you for your positive review! We're glad to hear that you enjoyed your stay at our hotel and appreciated the friendly service of our staff. We hope to have the opportunity to host you again soon.
Reviewed: 3 January 2023 · Stayed in January 2023
Verified reviewAll equiped bungalows, with dishes and all staff for self-cooking in the integrated kitchen. Swimming pool. bath + pool towels included. location near kite surfing spot and south of island beaches (plage des salines) and hiking (la savane des petrifications). some typical restaurants at Le Vauclin village (ex chez Marie Alice) + grocery available)
Access a little difficult by night (dirt road). small rooms, beds with only one single sheet to cover. air conditionner a bit noisy.
Thank you for sharing your positive experience at our bungalows! We are glad to hear that you found the accommodations fully equipped and close to kite surfing spots and scenic attractions such as the Plage des Salines and La Savane des Pétrifications. We apologize for the inconvenience with the small room size and limited bedding. We will take your feedback into consideration for future improvements.
Thank you for sharing your positive experience at our bungalows! We are glad to hear that you found the accommodations fully equipped and close to kite surfing spots and scenic attractions such as the Plage des Salines and La Savane des Pét… Show more
Reviewed: 27 December 2022 · Stayed in December 2022
Verified reviewThe location is great for water sports where wind and waves are required! The bungalow was clean and the kitchen was well equipped and as stated. The pools were nice and the staff were all very friendly and helpful.
Reviewed: 9 December 2022 · Stayed in December 2022
Verified reviewThe staff was very friendly and helpful. They were by far the best thing about this place.
The beach is dirty, unpleasant and has sand fleas. Completely unenjoyable. This ”village” would be a nice camping option. It is a miserable, cheap excuse for a hotel. Everything felt second rate. Beds we're miserable. Holes in flooring. Not enough seating in living room. Absolute minimum towels, pillows, even toilet paper. Wifi was out one whole day. Playground was closed. Would never, ever stay here again. Do not recommend.
Reviewed: 1 December 2022 · Stayed in November 2022
Verified reviewReviewed: 26 November 2022 · Stayed in November 2022
Verified reviewvery nice location and very kind & friendly staff. the lady at reception was awesome and super helpful :) thanks