Reviews of Hôtel Frégate Bleue 3 stars
Frégate EST 4, 97240 Le François, Martinique
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Reviewed: 18 April 2025 · Stayed in March 2025
Verified reviewView was not available from our room, and garden view was not available either as it looked out on the parking lot, otherwise it was a great room, spacious, comfortable and we slept extremely well. The restaurant was amazing and we enjoyed a fabulous dinner!!!
Service at the pool... the folks here need to go to resorts around the world and see what poolside service is like... you sit down, someone comes to ask you for your drink order within 5 minutes and then brings it to you in another 5 minutes. All fresh fruit ingredients, not sugary syrup and fake ingredients and color. Yuck. Everything else about our stay was perfect!
Reviewed: 27 March 2025 · Stayed in February 2025
Verified reviewthe view from the bedroom
- there was a water overflow from the shower until the room's front door: they fix it ONLY AFTER 3 DAYS we were staying there, without offering us an other room in the meantime - breakfast without tropical fruit: a morning I saw a waiter bringing watermelon and melon to an other guest, so I asked if I also could get any and the answer was "no", because THOSE fruits were only for guest who didn't eat bread products. NO SENSE
Reviewed: 1 February 2025 · Stayed in January 2025
Verified reviewReviewed: 5 January 2025 · Stayed in January 2025
Verified reviewPool and hot tub were very nice. Loved the big balcony. The resident duck and chicken so cute. The onsite restaurant was very good. The staff were extremely nice and accommodating. We arrived New Year’s Day and the restaurant was supposed to be closed but the chef actually came back to feed everyone.
For us the location was a bit too isolated. There’s nothing around it so finding a place for dinner was a challenge. You definitely need a car.
Reviewed: 4 December 2024 · Stayed in December 2024
Verified reviewThe hotel is really nice. The room we had was very cool, everything needed was there and was very clean. Parking super comfortable, gives easy access to the rooms. Swimming pools were nice, and overall location is very beautiful. We also had dinner at the restaurant, food was fine but service a little bit slow. Hotel recommended, especially if you want to take visits at nearby distilleries and want to enjoy easy access to different beaches.
Reviewed: 7 September 2024 · Stayed in September 2024
Verified reviewReviewed: 11 May 2024 · Stayed in May 2024
Verified reviewEverything was perfect. Our room with a nice view on the sea....straight facing la baignoire de joséphine. Facilities was perfect
We're delighted that your stay was perfect and that you enjoyed the sea view and our facilities. It was a pleasure hosting you! We hope to see you again soon.
Reviewed: 27 February 2024 · Stayed in February 2024
Verified reviewNice view, clean apartment
Reviewed: 16 January 2024 · Stayed in January 2024
Verified reviewClean and spacious room, comfy bed, nice pool area, lovely staff
Breakfast was a bit expensive
Reviewed: 7 November 2023 · Stayed in November 2023
Verified reviewThe staff was helpful, but not the management who was absent and not answering calls.
Our room had a very very bad smell, was not cleaned properly, the room was not kept well (painting damaged, everything old and smelly), the safe was out of order, the kettle was rusted, there was trash down the balcony, pipes here and there, and stagnant water everywhere, the hotel is not following the instructions of authorities despite level 5 for dingue. As a result, our room was infested by mosquitoes. In 10 days in Martinique, this was the only place we saw that. The management was not answering our call. The wifi was not working as well. We have pictures of all the disorders. We asked to be refunded for the rest of our stay in the morning and left.
Reviewed: 15 September 2023 · Stayed in August 2023
Verified reviewReviewed: 3 April 2023 · Stayed in April 2023
Verified reviewReviewed: 22 March 2023 · Stayed in March 2023
Verified reviewWe really enjoyed our stay at Fregate hotel. The first room we had did not meet our expectations, but the team proposed a second room which was much better. :-) We appreciate the commercial gesture. Fregate hotel is well located, peaceful and nice.
Reviewed: 4 March 2023 · Stayed in March 2023
Verified reviewThe room was super specious and Beautiful. Great breakfast, great staff, beautiful property.
Reviewed: 26 February 2023 · Stayed in February 2023
Verified reviewThe staff was amazingly nice and helpful, the sea view from our big room was stunning, bed were confortable , the food in the little restaurant was delicious and we really enjoyed ourselves there !
Some communal parts would need a little maintenance , from what we saw , they started some works.
Good morning, We are delighted to learn that you enjoyed several points about your stay at our establishment. We take every feedback into account to improve the customer experience. Regarding the level of maintenance of the hotel, the establishment is open, it is very exposed to wind and humidity. We also have animals that live on the site and we strive to best maintain the various common areas that are cleaned regularly. We have our Technical Manager who checks the maintenance of the entire hotel and who actually continues to improve our facilitie. We apologize for the inconvenience caused by the points raised. Yours truly. Hôtel Frégate Bleue
Good morning, We are delighted to learn that you enjoyed several points about your stay at our establishment. We take every feedback into account to improve the customer experience. Regarding the level of maintenance of the hotel, the… Show more
Reviewed: 23 February 2023 · Stayed in February 2023
Verified reviewReviewed: 3 January 2023 · Stayed in December 2022
Verified reviewReviewed: 1 December 2022 · Stayed in November 2022
Verified reviewComfortable big room.
Reviewed: 31 August 2022 · Stayed in August 2022
Verified reviewview of the sea