Reviews of St. Regis Macao 5 stars
The Londoner Macao, Estrada do Istmo, s/n, Cotai, Macau SAR, P.R. China, Cotai, Macau, Macao
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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe cleanliness and the great staffs
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewEverything! Great location. St Regis bar is super. Superb breakfast. Most excellent service from every single staff member!
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThis property is surely 5stars. The staff and Butlers of our room were amazing. They took care of our booking so well and went beyond miles to decorate our table in the room with a lovely message card and two friendship bears as gift. Making our 20th friendship forever celebration memorable. The pool area was fabulous, there were selections of pools and the area is lovely. There are drinks served where you collect the pool towels.
None
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in June 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewFrom The moment i arrived, The St Regis team welcome me into their Establishment with a warm and professional attitude. This personal touch was felt all thru out The hotel from The front desk all The way to The breakfast team (THE MANOR). I honestly could not find a fault in this hotel.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in May 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewroom was clean and maintenance lady was super. staff were kind. some suppliers for kids were very considerated.
I was a bit disappointed with breakfast menu. not many selection in a limited space while seats accommodated many people.
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewEverything was perfect. The staff was very friendly, especially David. The hotel was in the best location, near everywhere.
The breakfast buffet was very simple.
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in August 2025
Verified reviewLocation , reputation of hotel chain
Slow butler service. When WHATSAPP text the butler , it took long time for them to read and reply
Reviewed: 30 July 2025 · Stayed in May 2025
Verified reviewExcellent service!
None.
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewAbsolutely amazing hotel! The location is super convenient — right in the heart of the Londoner complex. The room was luxurious, spacious, and thoughtfully designed, with everything you could possibly need. The bed was incredibly comfortable, and the housekeeping was outstanding — they even arranged my belongings beautifully every day, which was such a lovely touch. The breakfast was absolutely delicious, with a wide variety of high-quality options and top-notch ingredients. The only downside was the wait time — I had to queue for about 15–20 minutes each morning. Overall, I had a fantastic stay and would definitely return. Highly recommended!
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewEvery staff member went out of their way to make us and our baby feel welcome!
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewStaffs are helpful and nice.
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewThere is nothing to complain indeed. Everything was pleasant the minute we stepped into the premises. The bell, the front, the butler, the porter, the maid and everyone we encountered on the first day and throughout our 3 day stay was very hospitable until the last minute we were leaving the promises. The ambience, the room, the amenities, everything was beyond our expectations. We would like to thank St. Regis and the staff who took care of us and provided the freindly welcome to our stay in Macao. If we ever come back again we will definitely stay at St. Regis.
Nothing! All perfect;)
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in June 2025
Verified reviewUpscale five stars hotel. Friendly and helpful staff. Feel welcome when you step in the lobby, gym and pool. Excellent facilities. Comfortable room and bed. Good location.
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewTheir staff, and their facility’s
The design
Reviewed: 11 July 2025 · Stayed in June 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewMy family and I received a warm welcome from all the hotel staff. Mr. David Leong was especially helpful and provided us with excellent recommendations on places to visit and how to get around. The breakfast buffet was of very high quality with a great variety of options, and we also had the choice to order from the à la carte menu. One thing we truly appreciated was the late breakfast service, available until 1:00 PM. The hotel is located in an outstanding location — right in the heart of Cotai — surrounded by top shopping and dining spots. We could easily walk to The Londoner, The Venetian, The Parisian, MGM Cotai, and Studio City.
There was nothing we didn’t like, but we would like to suggest that, given the high room rates, it would be a great addition to offer a Club Lounge for guests during happy hours, perhaps from 5 PM to 7 PM.