Reviews of Banyan Tree Macau 5 stars
Avenida Marginal Flor De Lotus, Cotai, Cotai, Macau, Macao
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Reviewed: 25 April 2025 · Stayed in April 2025
Verified reviewThe water activities on site and the tranquility of the hotel ambience.
The breakfast served on 30/F is no longer a full buffet.
Dear Liza, Thank you for taking the time to review your stay with us. I am delighted to learn that we had provided an enjoyable experience for you. We understand that there are areas that we need to pay more attentions. Your feedback is definitely a great drive for us to keep doing what we have done well, and to review what we need to improve. Once again, thank you for your feedback. We look forward to your return in the near future and creating another memorable experience for you at Banyan Tree Macau. Yours sincerely, Karmen Chan Front Office Manager
Dear Liza, Thank you for taking the time to review your stay with us. I am delighted to learn that we had provided an enjoyable experience for you. We understand that there are areas that we need to pay more attentions. Your feedback is de… Show more
Reviewed: 4 August 2024 · Stayed in July 2024
Verified reviewLovely facility
NA
Dear Guest, Beautiful day to you. Thank you for choosing to stay with us and taking your time to send us your feedback. I am delighted to learn that you had an enjoyable stay with us. Your feedback is definitely a boost to our team to keep us going with what we are good at. Once again, thank you for your positive feedback and we look forward to your return in the near future and creating another memorable experience for you at Banyan Tree Macau. Yours sincerely, Miranda Lei Front Office Manager
Dear Guest, Beautiful day to you. Thank you for choosing to stay with us and taking your time to send us your feedback. I am delighted to learn that you had an enjoyable stay with us. Your feedback is definitely a boost to our team to keep… Show more
Reviewed: 16 February 2024 · Stayed in January 2024
Verified reviewReviewed: 10 January 2024 · Stayed in January 2024
Verified reviewReviewed: 17 October 2023 · Stayed in October 2023
Verified reviewRooms and pool was beautiful, staff were very sincere
The resort location was join together with another 7 resorts… this causes problems upon guess in using the facility there. I guess it was also the fact that it’s a casino, so no one really wakes up early for breakfast so they couldn’t make it a breakfast buffet, we have to order what we want, very inconvenient. However the staff know their hotel - point, so they’re very quickly in trying to fixed the issue.
Dear Phoebe, Beautiful day to you. Thank you for choosing to stay with us and taking your time to send us your feedback. I am delighted to learn that you had an enjoyable stay with us. Your feedback is definitely a boost to our team to keep us going with what we are good at. Once again, thank you for your positive feedback and we look forward to your return in the near future and creating another memorable experience for you at Banyan Tree Macau. Yours sincerely, Miranda Lei Front Office Manager
Dear Phoebe, Beautiful day to you. Thank you for choosing to stay with us and taking your time to send us your feedback. I am delighted to learn that you had an enjoyable stay with us. Your feedback is definitely a boost to our team to kee… Show more
Reviewed: 11 October 2023 · Stayed in October 2023
Verified reviewFantastic room. My little boy loved the pool especially
Nothing
Dear Joe, Beautiful day to you. Thank you for choosing to stay with us and taking your time to send us your feedback. I am delighted to learn that you had an enjoyable stay with us. Your feedback is definitely a boost to our team to keep us going with what we are good at. Once again, thank you for your positive feedback and we look forward to your return in the near future and creating another memorable experience for you at Banyan Tree Macau. Yours sincerely, Miranda Lei Front Office Manager
Dear Joe, Beautiful day to you. Thank you for choosing to stay with us and taking your time to send us your feedback. I am delighted to learn that you had an enjoyable stay with us. Your feedback is definitely a boost to our team to keep u… Show more
Reviewed: 14 September 2023 · Stayed in September 2023
Verified reviewgood service and facilities.
Dear Alvina, Beautiful day to you. Thank you for choosing to stay with us and taking your time to send us your feedback. I am delighted to learn that you had an enjoyable stay with us. Your feedback is definitely a boost to our team to keep us going with what we are good at. Once again, thank you for your positive feedback and we look forward to your return in the near future and creating another memorable experience for you at Banyan Tree Macau. Yours sincerely, Miranda Lei Front Office Manager
Dear Alvina, Beautiful day to you. Thank you for choosing to stay with us and taking your time to send us your feedback. I am delighted to learn that you had an enjoyable stay with us. Your feedback is definitely a boost to our team to kee… Show more
Reviewed: 10 September 2023 · Stayed in September 2023
Verified reviewReviewed: 18 June 2023 · Stayed in June 2023
Verified reviewReviewed: 16 May 2023 · Stayed in May 2023
Verified reviewReviewed: 18 January 2023 · Stayed in January 2023
Verified reviewI love the atmosphere and facilities in banyan tree
It will be great if the restaurant in banyan tree provides buffet breakfast because it took sometimes for us to figure out what to eat in galaxy. The birthday cake amenity I requested was frozen when it sent to my room which I think it could be better.
Dear Lee. Beautiful day to you. Thank you for choosing to stay with us and taking your time to send us your feedback. I am delighted to learn that you had an enjoyable stay with us. Your feedback is definitely a boost to our team to keep us going with what we are good at. Once again, thank you for your positive feedback and we look forward to your return in the near future and creating another memorable experience for you at Banyan Tree Macau. Yours sincerely, Miranda Lei Front Office Manager
Dear Lee. Beautiful day to you. Thank you for choosing to stay with us and taking your time to send us your feedback. I am delighted to learn that you had an enjoyable stay with us. Your feedback is definitely a boost to our team to keep … Show more
Reviewed: 25 November 2022 · Stayed in November 2022
Verified reviewReviewed: 3 November 2022 · Stayed in November 2022
Verified reviewReviewed: 17 October 2022 · Stayed in September 2022
Verified reviewCelebrated my son 1st birthday, all the staff were execptional helpful. A special massive thank you to Marcus Alves, whom organized a perfect afternoon experience at the Cabana, ensuring all our needs are met and creating phenomal experience for us, family and friends. Thank you to Micko who helped decorate the room and assuring a splendid stay throughout.
Nothing.
Dear Felix. Beautiful day to you. Thank you for choosing to stay with us and taking your time to send us your feedback. I am delighted to learn that you had an enjoyable stay with us. Your feedback is definitely a boost to our team to keep us going with what we are good at. Once again, thank you for your positive feedback and we look forward to your return in the near future and creating another memorable experience for you at Banyan Tree Macau. Yours sincerely, Miranda Lei Front Office Manager
Dear Felix. Beautiful day to you. Thank you for choosing to stay with us and taking your time to send us your feedback. I am delighted to learn that you had an enjoyable stay with us. Your feedback is definitely a boost to our team to keep … Show more