early checkout at 9.30, meant we could not hang around in the common area waiting for our train no english noisy room because of street and common area reservation did not get through initially, so we stood in front of a closed door

clean, good facilities

Stayed in August 2025

Very overpriced Laundry $10USD for 1 load which is kind of ridiculous, only found out when we were paying at checkout.

Lovely staff, good basic breakfast and good beds.

Stayed in July 2025

The location is hard to find, because somehow in countries like Mongolia, they do not want to publicize their business. The taxi driver was nice enough to go around asking, because even though we were at the exact GPS location, the hostel is around the back, next to a playground, and you have to walk/drive through a gate to get to the front entrance. At the moment I came, the attendants did not hear the bell and it was a little nervewracking, having made a reservation to know if they actually existed or not. Mongolia is not a technologically advanced country and they have little experience with tourism, or internet booking. They told multiple guests that they "did not have a reservation." They should operate their business from a computer, and not a phone. Therefore the payment system, and booking system, as well as the checking out were rough, and the employees get rude. They have yet to learn what "customer service" is overall in Ulaanbatar. "Pay and come and leave exactly how, and at the minute we tell you," kind of treatment. Otherwise, the hostel would have gotten a 5 star rating, because my experience was great. Mature guests, overall families and older people. It is not a party hostel. It was for adults.

Impeccably clean, and safe. The women who attend to the hostel keep it in perfect condition. I was most impressed with the constant cleaning of the bathrooms, because there are only 2 toilets and showers for a the whole facility, but they cleaned it after every use. This hostel is in the tourist district, very safe, and relatively quiet. All museums in a 10 minute walking distance. Mature guests, family friendly, business travelers stayed as well. A nice environment. The hostel operators offer excursions as well.

Stayed in June 2024

There is only one man/women bathroom, which could lead to some wait time when the hostel is full.

The double room is really big and has a very comfortable bed. The breakfast is simple, but good compared to other hostels in UB (bread, butter, jam, cooked egg). Even though the housekeeper does not speak english, she tries to help how she can. The manager does speak good english and offers tours. Overall we felt very welcomed and returned.

Stayed in October 2023

The managers can’t speak any English therefore they can’t help you with renting a bike or with getting around. They also can’t offer any tours because they can’t speak English. Although I don’t mind because I like cold water, they do not have hot water.

The room is nice and the area is ok. The managers can’t speak English but are very very nice.

Stayed in August 2023

The host is very friendly and passionate. I have lived there for 4 days. One day I had a fever, she went out and bought medicine for me. Very kind!

Stayed in July 2023

There was no hot water in the shower and won't be through August due to construction work. I wish I'd known that before booking. Also, you have to check in before 10pm

They had very fast internet. Breakfast was good. It was empty (I was the only guest).

Stayed in June 2023

I loved the northern 12 day tour and the Gobi and hot springs 12 day tour. Both took me to beautiful locations. If you don't mind not showering for a few days but getting to more remote locations and meeting the local nomadic people- these tours are for you. I travelled with two other tourists, plus our English speaking guide and driver. My guide Riya was so cheerful and thoughtful, and a wonderful cook. She cared for us, like we were cherished family. The driver navigated hours of driving across the steppe with no assistance from Google, he just knows the countryside- incredibly skilled. I will be recommending Sunpath to anyone I meet who is going to Mongolia. Thank you Sunpath team, and Doljmaa you are an incredible business woman, so organised and thoughtful.

Stayed in July 2025

I loved the double room, after touring it was lovely to have the space to relax and recharge alone.

Stayed in July 2025

However, communication was a major challenge: no one speaks English, which made even simple requests unnecessarily stressful and long time. The manager in particular was unapproachable, often rude, and gave off a very unwelcoming attitude. We stayed here for over a week but left feeling disappointed and unwelcome. Be aware: the moment checkout time hits, you might literally be shown the door – don’t expect any flexibility or the option to wait inside for a taxi or transfer. A place that could be great, but ultimately left a bad aftertaste.

The property itself is impressive at first glance – very clean, with the beds are large and comfortable, the kitchen is good enough for cooking, wi-fi.

Stayed in June 2025

Another example of the poor management: one morning I was having breakfast while my husband was still asleep when the lady suddenly approached me and demanded a payment (a fairly large amount) even though we had already paid upfront. I explained that my husband had the money and was still sleeping, but through Google Translate she insisted: “Wake him up. I ordered a taxi and need to go. Pay now!” It was completely inappropriate and pressured. Eventually after calling someone through the phone, she realized she was making a mistake. Also, just a quick note on breakfast, it’s extremely basic: bread, butter, jam, and hard-boiled eggs (if there aren’t too many guests; otherwise, no eggs).

Good wifi.

Stayed in June 2025

I waited to write this review to cool off, but unfortunately, our experience at Sunpath was truly disappointing. From the start, we faced constant communication problems. Staff don’t speak English, and Google Translate didn’t help much. The kitchen is poorly maintained, everything is greasy due to low-quality dish soap, and every day they cook heavy, smelly meals for outside guests. A friend staying in a dorm was forced to change beds multiple times for no clear reason. When she asked (politely) not to be moved again, the tour guide snapped at her in an incredibly condescending tone: “Do you know what BED SHEETS are? They're BLANKETS.” It was humiliating and unnecessary. Things escalated when we checked out before a weekend trip. We were told by staff we could leave our large bags and return later for our smaller ones. When we came back and sat briefly in the common area, the tour guide showed up, smiled, and asked, “What are you still doing here?” We explained, he immediately turned cold and barked, “It’s not OUR policy. LEAVE NOW.” We tried to explain that we had been told it was fine and had another reservation for the following week, but he refused to listen and ordered us out. We were so worried about our luggage we shortened our next booking to just one night. When we returned, no one knew about our reservation, the room wasn't ready, there was no hot water, and we were woken the next morning by the same tour guide screaming at another couple: “NO ROOMS! NO CHECKOUTS!” despite the fact that we were checking out and space was clearly available. That couple ended up leaving after he tried to charge them more than the listed price. Sadly, we weren’t the only guests turned away despite having bookings. It seems the tour guide either thinks he owns the place or actually does and he’s running it into the ground.

The location is quite central, you can reach all places of interest in less than 20mim, the private room was spacious and the shared bathrooms were cleaned daily, those were the only real positives.

Stayed in June 2025

Although apparently my booking went through by accident, the staff was really helpful and still prepared us a room which was very comfortable and clean. Location is very good and so is the WiFi.

Stayed in May 2025

Difficult to reach the hostel as the main door won't open without talking to the staff

Its perfect value for money, so close to the city centre, perfect facilities for a shoestring traveller

Stayed in July 2024

It is perfect

The politenes of the staff is best.

Stayed in September 2023

The cold showers, the basic facilities, the entrance and the fact no one else was staying there….

We had booked a tour with Sunpath so made sense to stay at the hostel beforehand. It was also extremely cheap! However that was the giveaway. It was an uninviting entrance - looked pretty dodgy - the taxi driver even came in with us to double check things were ok!!!!!! The lady welcomed us and was very sweet. We had a double bedroom and having flown overnight we were desperate for a shower and a quick sleep. We were then told no hot water until mid August (this was July) Not ideal. Cold showers it was. The bathroom/showers were very basic. Also, it appeared as if we were the only ones staying which was a bit odd. It was fine but I wouldn’t stay again. However the Sunpath tour we did was incredible!!!

Stayed in July 2023

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Stayed in July 2025

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Stayed in July 2025

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Stayed in July 2024

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Stayed in July 2023

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Stayed in July 2023

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Stayed in August 2024

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Stayed in August 2024

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Stayed in October 2023