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Reviews of Guide Hotel 2 stars

9/3, University Street, Sukhbaatar, 212513 Ulaanbaatar, Mongolia

#26 of 69 hotels in Ulaanbaatar

Guests' Choice

Review score

Based on 62 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    8.6

  • Facilities

    7.8

  • Staff

    8.5

  • Value for money

    8.2

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 24 July 2025

    8.0
    Base for exploring
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing.

    Convenient location with pleasant helpful staff. Breakfast OK but prone to run out of some things early like coffee!

    Stayed in July 2025

  • Reviewed: 14 July 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The disappointment was being phoned around 9am to say I could move to the start room for my tour. I felt i was being urged to move, rather than invited, when checkout was 12 noon, which would have meant I paid for a night but only had 4 hours in the room.

    I booked this extra night before a tour starting at the same property because I was flying in around 5am. The room with separate lounge and mini bar fridge was very good. Breakfast was good. Check in easy. Good price. The arrival shuttle in the night was great.

    Stayed in July 2025

  • Reviewed: 9 July 2025

    9.0
    Nice, large rooms, excellent value for money
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    Hot water only at specific time.

    Good location minutes walk to point sof interests, restaurant, etc. Very friendly staff though communication was a bit of a problem. The room was huge by Mongolian standards, with a sitting room and a bedroom, and a modern bathroom.

    Stayed in June 2025

  • Reviewed: 5 July 2025

    7.0
    Tolerable for price
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    It isn't in a great neighborhood, and overall, the place is on the older side. The bed was too hard, and there were no extra pillows. There is no AC; just a fan. The bathtub is really high, so getting in and out of the shower can be a little challenging if you have any mobility issues (or just are clumsy). Also, a piece of tile was broken off of the wall in the bathroom. The fridge wasn't cold at all.

    The hotel staff was friendly and helpful even when language differences were a challenge. There is a good Indian restaurant within very short walking distance.

    Stayed in July 2025

  • Reviewed: 23 June 2025

    7.0
    Nice base to experience Ulaan-Baatar from!
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 3 nights

    On some days there was loud noise around 8-9 AM in the morning in the corridor

    Great central location, friendly staff, comfy room

    Stayed in June 2025

  • Reviewed: 23 June 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The internet connection was quite poor, one evening there was no hot water

    Location, big room

    Stayed in June 2025

  • Reviewed: 3 January 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The lady in the front desk helped me a lot. I felt at home

    Stayed in October 2024

  • Reviewed: 24 December 2024

    7.0
    We loved the location and the people were great. The breakfast was fine. The rooms needed work.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights

    We stayed two night previously and the room was never attended to, no beds made-up and no clean towels.

    The breakfast was fine.

    Stayed in December 2024

  • Reviewed: 7 October 2024

    8.0
    It was comfortable, value for money. Recommended
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast menue may be improved

    Location is good near to all facilities. Very cooperative staff. Value for money.

    Stayed in October 2024

  • Reviewed: 16 September 2024

    7.0
    Very good if they improve the environmental impact
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Just one socket, and in an inconvenient position. Plenty of superpolluting single-use plastic packaged toiletries.

    Location, price.

    Stayed in September 2024

  • Reviewed: 25 August 2024

    9.0
    Welcome to the communist version of the Grand Budapest Hotel :)
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights

    A bit expensive, you can find the same service for less. Hot water is not available when there are few guests, and I don't know if you can trust the water purifiers in the halls.

    The hotel is very well situated near to the city center and Novotel. The surroundings are relatively quiet. The room is large, very clean and has everything you need for a good stay. Access is not easy, but this is normal for Ulaanbaatar, so you'll have to trust your driver. You can find plenty of restaurants in the area. The breakfast is good.

    Stayed in August 2024

  • Reviewed: 25 August 2024

    9.0
    Good place in the centre of UB
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Located in a central aerea of the town. The room was very comfortable and clean. There is no lift to the upper floors and the restaurant was closed for dinner, but breakfast was very good.

    Stayed in July 2024

  • Reviewed: 22 August 2024

    9.0
    Simple, clean, and good location
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    A well-located hotel near Sukhbaatar Square and museums. It is clean and provides a good breakfast. We stayed twice and enjoyed both times.

    Stayed in August 2024

  • Reviewed: 3 August 2024

    9.0
    Comfortable place to stay, bed excellent, bathroom. Good location. Breakfast average.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights

    Good location.

    Stayed in June 2024

  • Reviewed: 22 July 2024

    9.0
    Fantastic value for money, clean, modern and great ammenties
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    It is in a quirky location behind a carpark but geographically it’s in a fantastic part of the city

    Incredible value for money - having stayed in a few hotels in UB this was by far the cleanest, freshest and most comfortable! Sensational value for money.

    Stayed in July 2024

  • Reviewed: 29 June 2024

    7.0
    Good location. Great for a short stay in the city
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Central location. Met expectations for what I was paying for. Staff very pleasant and helpful

    Stayed in June 2024

  • Reviewed: 15 March 2024

    9.0
    Amazingly attentive staff and super clean hotel right in the city center!
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Super caring staff

    Stayed in March 2024

  • Reviewed: 5 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It’s a little old and funky but clean enough and comfortable.

    Good location, comfortable. Great water pressure in the shower.

    Stayed in October 2023

  • Reviewed: 10 September 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights

    Good location and starting point for exploring Ulaanbaatar. Clean, well-equipped room and bathroom. Good breakfasts. I recommend.

    Stayed in September 2023

  • Reviewed: 11 August 2023

    7.0
    Good for money
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No aircon in the room. Some people at the reception don’t speak good English and didn’t provide much information on things I needed in Ulan Bator. Good other travelers knew where to exchange money or other little things

    Good and big room

    Stayed in August 2023

  • Reviewed: 7 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nice place and good value

    Stayed in July 2025

  • Reviewed: 31 January 2025

    10
    Very good
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No

    The breakfast is delicious.Very nice!

    Stayed in January 2025

  • Reviewed: 25 December 2024

    6.0
    Great people and location, but the room cleanliness needs attention.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    We stayed a total of 5 nights, 2 at the start and 3 to finish our tour. The rooms were never made up. We had to ask to get the garbage taken out and to get fresh towels. The beds were never made and the floor was never vacuumed.

    The food was fine, breakfast was good. The location is excellent. The staff are very helpful and friendly.

    Stayed in December 2024

  • Reviewed: 25 October 2024

    6.0
    The Hotel location is close to the city center to explore
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The area infront of the Hotel some noisy of car repair

    Close to city center and the event meeting

    Stayed in September 2024

Showing 1 – 25

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