8.8

Reviews of Chatrium Hotel Royal Lake Yangon 5 stars

40 Natmauk Road, Tamwe Township, 11211 Yangon, Myanmar

  • Joseph

    Reviewed: 12 July 2025 · Stayed in July 2025

    Verified review
  • Yoan

    Reviewed: 8 June 2025 · Stayed in June 2025

    Verified review

    The staff was awesome.

    The bed, too heavy. Didn't sleep well. It's me, am used to soft bed.

    Property response:

    Dear Yoan, Warmest greetings from Chatirum Hotel Royal Lake Yangon ! Thank you very much for your kind patronage and choosing Chatrium as your home in Yangon. We are very sorry to hear the inconvenience with the bed. In fact, we do have soft beds to suit the preference of the guest. Our team will remember it for your next trip to Chatrium. Nevertheless, we are grateful to hear that you had a remarkable experience during your stay. We look forward to welcoming you back to Chatrium in near future. Remarkably yours, May Myat Mon Win General Manager, Chatrium Hotel Royal Lake Yangon

    Dear Yoan, Warmest greetings from Chatirum Hotel Royal Lake Yangon ! Thank you very much for your kind patronage and choosing Chatrium as your home in Yangon. We are very sorry to hear the inconvenience with the bed. In fact, we do have sof… Show more

    Chatrium Hotel Royal Lake Yangon
    9 June 2025
  • Sohaib

    Reviewed: 5 June 2025 · Stayed in June 2025

    Verified review
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  • Dana

    Reviewed: 23 May 2025 · Stayed in May 2025

    Verified review
  • Khursheed

    Reviewed: 12 May 2025 · Stayed in May 2025

    Verified review

    Excellent hotel, room, facilities and wholesome breakfast. Location is at a very serene and quiet street bordering a lake. There is also a huge sea food restaurant just across the street. Shweddagon Pagodas are also very close to the hotel.

    The location although at a very serene and quiet area....the place seems a bit remote and in the evening its dark and one does not feel safe enough to wander out....or walk...

    Property response:

    Dear Khursheed, Mingalabar and warmest greetings ! Thank you very much for your kind patronage and choosing Chatrium as your home in Yangon. We thank you for your time to share your kind review and feedback. Than you for the compliments which are the great encouragement for our team. As the hotel is located on the shore of the Royal Lake, it is serene and quite after the busy hours. We thank you for your comments and do look forward to welcoming you back to Chatrium in near future. Remarkably yours, May Myat Mon Win, General Manager Chatrium Hotel Royal Lake Yangon

    Dear Khursheed, Mingalabar and warmest greetings ! Thank you very much for your kind patronage and choosing Chatrium as your home in Yangon. We thank you for your time to share your kind review and feedback. Than you for the compliments whi… Show more

    Chatrium Hotel Royal Lake Yangon
    26 May 2025
  • Martin

    Reviewed: 9 April 2025 · Stayed in March 2025

    Verified review

    Excellent. It was our second stay in the Chatrium Hotel and we would definitely return another time. We enjoyed the pool area and the wonderful view of the Shwedagon Pagoda. The staff is well trained and is doing a very good job.

    Property response:

    Dear Martin, Mingalabar from Chatrium Hotel Royal Lake Yangon !Thank you very much for your kind patronage and choosing Chatrium as your second Home in Yangon. We truly are grateful to hear that you had a remarkable experience during your stays with us and found all aspects of the hotel up to the standard and satisfactory. Thank you for your kind comment on our team. Our team takes great pride in providing exceptional service, and your kind words serve as great motivation for us to continue delivering the best possible experience for all our guests. We look forward to welcoming you back to Chatrium again in near future. Remarkably yours, May Myat Mon Win General Manager, Chatrium Hotel Royal Lake Yangon

    Dear Martin, Mingalabar from Chatrium Hotel Royal Lake Yangon !Thank you very much for your kind patronage and choosing Chatrium as your second Home in Yangon. We truly are grateful to hear that you had a remarkable experience during your s… Show more

    Chatrium Hotel Royal Lake Yangon
    12 April 2025
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  • Win

    Reviewed: 7 April 2025 · Stayed in February 2025

    Verified review
  • Jason

    Reviewed: 25 March 2025 · Stayed in March 2025

    Verified review
  • Edmund

    Reviewed: 23 March 2025 · Stayed in March 2025

    Verified review

    I last stayed at Royal Lake Hotel in 2019. I am delighted to be back. The check-in and check-out was seamless and efficient. The front counter staff were cheerful, energetic and proactive. The hotel facilities and amenities remained very well maintained. Room was very clean and fresh. Pillows and bed were firmed and comfortable. Housekeeping was disciplined and prompt. Morning breakfast was sumptuous. The rate was attractive and certainly value-for-money. Like Chatrium in Bangkok and Niseko, Royal Lake Hotel typifies a high quality of hospitality. I am appreciative that a staff (whom I could not remember his name) helped me to exchange some kyat (1000 and 500) banknotes for personal collection. I have been searching for those two notes for years. He was willing to partake. Going the extra mile for guests is the highest form of hospitality spirit. Thank you. To me, tourism and business encourages cultural exchanges and economic benefits which can uplift the livelihood of the average Burmese families. I stayed in the hotel for 3 nights out of a total of 7 days in Yangon. Yangon and certain key cities like Mandalay are safe. The hotel is definitely secure. The weaponization of tourism via travel advisories has caused upheaval to the average Burmese who has nothing to do with the ongoing conflict. I encourage tourists and business people alike to visit Yangon, and consider Royal Lake Hotel.

    None

    Property response:

    Dear Edmund WK, Mingalabar and warmest greetings from Yangon and Chatrium ! Thank you very much for your kind patronage and choosing Chatrium as your home in Yangon in 2019 and now. We are so thrilled to welcome you back to Myanmar and Chatrium. It is wonderful to hear that you found your visit and stay at Chatrium enjoyable, memorable and remarkable. We are grateful to hear that all aspects of the hotel was up to your standard and satisfaction and we do appreciate your support. Thank you for your kind review and recommendation. Please do visit us again and looking forward to welcoming you back in near future. Remarkably yours, May Myat Mon Win General Manager Chatrium Hotel Royal Lake Yangon

    Dear Edmund WK, Mingalabar and warmest greetings from Yangon and Chatrium ! Thank you very much for your kind patronage and choosing Chatrium as your home in Yangon in 2019 and now. We are so thrilled to welcome you back to Myanmar and Chat… Show more

    Chatrium Hotel Royal Lake Yangon
    24 March 2025
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  • James

    Reviewed: 13 March 2025 · Stayed in March 2025

    Verified review
  • Omer

    Reviewed: 10 March 2025 · Stayed in March 2025

    Verified review
  • Paul

    Reviewed: 5 March 2025 · Stayed in February 2025

    Verified review
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  • Szoszko

    Reviewed: 21 February 2025 · Stayed in January 2025

    Verified review

    Spacious room,clean,nice pool,good breakfast,supermarket inside the hotel.

    problems with key card,no outside drinks at poolside

    Property response:

    Dear Szoszko, Warmest greetings from Chatrium Hotel Royal Lake Yangon. Thank you very much for your kind patronage and we are grateful that you found our facilities and service satisfactory and up to your expectation. We thank you for your feedback and we will look into it. Looking so much forward to welcoming you back to Chatrium in near future. With best wishes from all of us at Chatrium, Remarkably yours, May Myat Mon Win General Manager, Chatrium Hotel Royal Lake Yangon

    Dear Szoszko, Warmest greetings from Chatrium Hotel Royal Lake Yangon. Thank you very much for your kind patronage and we are grateful that you found our facilities and service satisfactory and up to your expectation. We thank you for your … Show more

    Chatrium Hotel Royal Lake Yangon
    18 March 2025
  • Dusi

    Reviewed: 16 February 2025 · Stayed in February 2025

    Verified review

    Good

    Good

    Property response:

    Dear Dusi, Mingalabr from Chatrium Hotel Royal Lake Yangon ! Thank you very much for your kind review and sharing your good experience. We are thrilled to welcoming you back again at Chatrium in near future. Remarkably yours, May Myat Mon Win General Manager, Chatrium Hotel Royal Lake Yangon

    Dear Dusi, Mingalabr from Chatrium Hotel Royal Lake Yangon ! Thank you very much for your kind review and sharing your good experience. We are thrilled to welcoming you back again at Chatrium in near future. Remarkably yours, May Myat Mon… Show more

    Chatrium Hotel Royal Lake Yangon
    19 February 2025
  • 7.0 Good
    Win

    Reviewed: 13 February 2025 · Stayed in February 2025

    Verified review
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  • Alan

    Reviewed: 9 February 2025 · Stayed in February 2025

    Verified review
  • 7.0 Good
    Jeremy

    Reviewed: 22 January 2025 · Stayed in January 2025

    Verified review
  • Kurniyanto

    Reviewed: 13 January 2025 · Stayed in January 2025

    Verified review

    breakfast and room oke

    unable to make payments directly from third party applications, such as booking.com. trip.com etc. and this makes it difficult and unpleasant. payment is accepted cash and payment by cc but must be directly at the hotel edc machine

    Property response:

    Dear Kurniyanto, Mingalabar from Yangon and Chatrium Hotel Royal Lake Yangon ! Thank you very much for your kind patronage and choosing Chatrium as your home in Yangon during your visit. We appreciate your kind comments and feedback. Please be informed there we accept payments according to the country's regulations and we are here to find best possible solutions for your convenience. We do look forward to welcoming you back to Yangon and Chatrium in near future. Remarkably yours, May Myat Mon Win General Manager, Chatrium Hotel Royal Lake Yangon

    Dear Kurniyanto, Mingalabar from Yangon and Chatrium Hotel Royal Lake Yangon ! Thank you very much for your kind patronage and choosing Chatrium as your home in Yangon during your visit. We appreciate your kind comments and feedback. Please… Show more

    Chatrium Hotel Royal Lake Yangon
    19 February 2025
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  • Richard

    Reviewed: 12 January 2025 · Stayed in January 2025

    Verified review

    It is a beautifully designed hotel, incorporating the arts and crafts of Myanmar. Rooms are very large and comfortable. Staff is superb. Very good value for money.

    Rooms need an upgrade in some areas, but given circumstances in Myanmar now, I think this is a difficult task. Service standards are high, but not as good as before--once again due to the lack of tourists, etc. Breakfast is ok but not great.

    Property response:

    Dear Richard, Mingalabar from Yangon and Chatrium Hotel Royal Lake Yangon ! Thank you very much for your kind patronage and choosing Chatrium as your home in Yangon during your trip. We are grateful to hear that you had a remarkable experience during your stay and thanks for the compliments. We appreciate your comments and feedback. We will look into it for improvement. We do look forward to welcoming you back to Chatrium again in near future. Remarkably yours, May Myat Mon Win General Manager, Chatrium Hotel Royal Lake Yangon

    Dear Richard, Mingalabar from Yangon and Chatrium Hotel Royal Lake Yangon ! Thank you very much for your kind patronage and choosing Chatrium as your home in Yangon during your trip. We are grateful to hear that you had a remarkable experie… Show more

    Chatrium Hotel Royal Lake Yangon
    19 February 2025
  • Neville

    Reviewed: 10 January 2025 · Stayed in January 2025

    Verified review

    breakfast, pool, room, staff politeness

    Property response:

    Dear Neville & Meredith, Mingalabar from Yangon and Chatrium Hotel Royal Lake Yangon ! Thank you very much for your patronage and choosing Chatrium as your home in Yangon. WE are thrilled to hear that you had a remarkable experience during your stay with us. Thank you for the wonderful compliments and sharing your review. We look forward to welcoming you back to Chatrium again in near future. Remarkably yours, May Myat Mon Win General Manager, Chatrium Hotel Royal Lake Yangon

    Dear Neville & Meredith, Mingalabar from Yangon and Chatrium Hotel Royal Lake Yangon ! Thank you very much for your patronage and choosing Chatrium as your home in Yangon. WE are thrilled to hear that you had a remarkable experience dur… Show more

    Chatrium Hotel Royal Lake Yangon
    20 February 2025
  • Gaylene

    Reviewed: 7 January 2025 · Stayed in December 2024

    Verified review
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  • Surapong

    Reviewed: 24 December 2024 · Stayed in December 2024

    Verified review
  • Nattawat

    Reviewed: 14 December 2024 · Stayed in December 2024

    Verified review
  • Pieter

    Reviewed: 20 October 2024 · Stayed in September 2024

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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