Reviews of The Hotel Umbra Bagan 4 stars

Probably one of the better hotels in the area. Good location. Nice property.

Shower was a bit old/outdated/not fully functional. Toilet didn't flush properly and we had to call the manager to fix it.

Such a wonderful ambiance, with it's own Temple at the bottom of well manicured gardens! Beautiful pool, gorgeous lighting! Traditional Bagan puppets hanging throughout the gardens, lovely friendly staff...Beds comfortable,

Bathrooms are basic, outdated, smell from drains. Breakfast time finished a bit early. Coffee making facilities basic, however, when requested bigger cups, staff helpful.

The pool area were good. Quality of food

The bedrooms were dirty. Unclean bedding, Bathroom more like you would find at a cheap hostel

Location and hotel setting pool area and garden lovely. Staff were friendly and food and drink reasonable

Rooms were dirty, hot water not working, alongside various other broken things in room including the kettle. Manager had to be persuaded to put the generator on during power cuts. My friends were asked to move rooms.

The hotel facilities are very nice the hotel has a very varied breakfast , the rooms need a remodeling. But because of the conditions the country can understand, beware you can only pay in dollars at the hotel cash in the evenings the light goes out.

Food outstanding service very good cleanliness for age of premises excellent

Nothing comments come to mind

Friendly stuff, location, swimming pools, small nice pagoda at the end of the garden

Door locks system which is very nosy

Se loved our stay in Umbra Hotel If you to Bagan this is really a great option! It’s in Old Bagan and has its own temple inside The rooms and facilities are very good and food and restaurants are very good also! The staff is super friendly and kind!!

That they don’t accept credit or debit cards and we stayed a week so it is difficult to carry or get that much cash to pay And when we tried to pay in euros they did not accept them and when they finally agreed to take them they gave us a rate -40% of market value If you go take enough USD that’s the easiest and cheapest way to pay

Well-appointed room. Nice food

The behaviour of the staff at the time of check in was abysmal. They insisted that we pay the full price in cash and in USD. This is in spite of the booking clearly says that they accept credit cards. We had a 9 month old baby with us and they refused to allocate a room until we pay in USD in cash. Apparently, this is due to the difference in exchange rate between black market and official rate. A poor practice with this kind of hotels. Not worth listing with Booking.com

All facilities from room, pool evening pool side services etc

location, it’s like staying in a tropical garden with its own ancient temple. the staff are super helpful and friendly. the breakfast was fresh and a variety of choices. I’d stay again and recommend it to others.

They only take cash, and in the area no ATMs work! I had enough for the room, meals outside and the bus. Regular power cuts occur, but that doesn’t bother me. Remember we are visiting.