8.6

Reviews of Hotel Xanadu 3 stars

Kumbor b.b, 85340 Herceg-Novi, Montenegro

  • Mladenka

    Reviewed: 23 August 2025 · Stayed in July 2025

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  • Mladenka

    Reviewed: 19 August 2025 · Stayed in July 2025

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  • Šimec

    Reviewed: 13 August 2025 · Stayed in August 2025

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  • Obrad

    Reviewed: 8 August 2025 · Stayed in August 2025

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  • Kim

    Reviewed: 8 August 2025 · Stayed in August 2025

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    UK traveller not US. Lovely stay at hotel, it is not in a lively area, which didn't bother me, although there are some bars and restaurants on the water front 5 minutes away. For lively places it is a 10-15 minute taxi or bus ride from the hotel, very much depending on traffic. One day this took me an hour as there is only one road through Montenegro. I booked a single economy room as a solo traveller, but it was unsuitable for me and very basic (in comparison to accomodation n the UK). The beds were very creaky and the second room was noisy. However on the second morning after very little sleep and my second room change Sladja on reception very kindly moved me to a lovely family room with a proper bed (the previous 2 rooms did not have divan beds are creaked every time I moved), with a lovely sea view and balcony so I could dry my things. The economy rooms had very little light as they had small windows and no balcony. If you book an economy room, be aware that they are extremely basic and small with limited amenities. The WiFi only worked at reception and pool area and not in the rooms I was given. The family room was a good size with 2 bunks and a queen bed, but the hot water would only last for 1 short shower and for a family this might pose a problem. There are no coffee/tea making facilities in rooms but there was a fridge. The pool area is lovely and bar staff are friendly and accommodating. The views at the front of the hotel higher up in the property are stunning. The reception staff were friendly and booked taxis for me and provided lots of information when I needed it. There was a varied continental breakfast with some hot options (fried eggs/omellete) and some hot continental style sausages, but if you're a UK traveller do not expect bacon etc. There was a large variety of cold meats, cheeses, fresh fruit, pastries etc and local dishes available, however and a coffee machine with lots of options.

    The WiFi was limited in the hotel and would not work in the bedrooms I had. The wall sockets were hanging off in one of the rooms so I was reluctant to plug things into one of them. Hot water from tank in bathroom is limited. Fridge would kick in at night and was very noisy so had to be unplugged. The family room did not have any hanging space for clothes only drawers and a cupboard and probably not enough for a family of 4. The cupboard was also not fixed to the wall so I'd be wary if children were using it as it was a tall unit which moved completely when you opened it. The safe was not fixed in cupboard (screws were there so maybe not finished) so could be picked up as it was not a heavy type, so I did not use this. The room was not cleaned regularly, only once whilst I was there after I requested it and I got fresh towels and bin changed but floors were not cleaned, which do get messy after beach trips etc. I was given toilet rolls on request. There are no tea/coffee making facilities in the rooms, if you're expecting that like we have in the UK. I was very happy with the final room I was given and appreciated being moved as I had booked the economy room, but be aware that economy in the UK and here are very different. If I was being picky I'd say rooms need full length mirrors, hanging space, better hot water tanks, better WiFi availability, black out curtains (it's very bright in the mornings if you are a light sleeper) and some general finishing off of rooms such a fixing the furniture properly to make safe and more appealing. Health and safety standards in the UK is very different to Montenegro so be aware of this.

  • Anonymous

    Reviewed: 5 August 2025 · Stayed in July 2025

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  • Bojan

    Reviewed: 3 August 2025 · Stayed in August 2025

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  • Francesca

    Reviewed: 3 August 2025 · Stayed in August 2025

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    Lovely hotel. Large rooms with onsite pool and just a short walk to the beach. Generous breakfast

    Pool was very deep for little ones. Although that didn’t stop mine!

  • Saša

    Reviewed: 27 July 2025 · Stayed in July 2025

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  • Natasa

    Reviewed: 26 July 2025 · Stayed in July 2025

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    Clean room, comfortable bed, great and clean pool area

    Good selection of meals for breakfast but most od them were cold.

  • Melania

    Reviewed: 23 July 2025 · Stayed in July 2025

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    The big pool was amazing. The waiters were all gorgeous, nice food and the breakfast was amazing.

    There is no elevator.

  • Monika

    Reviewed: 17 July 2025 · Stayed in June 2025

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  • Selma

    Reviewed: 16 July 2025 · Stayed in July 2025

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    Divan hotel. Osoblje na visokom nivou, od recepcije, spremačica, kuhinje, radnika na bazenu...sve vrhunska usluga. Cijena i više nego povoljna za kvalitetu usluge. Lokacija odlična, predobro rješenje za prelazak ceste da se olakša gostima - tunel koji spaja hotel sa plažom, fantastično! Hrana odlična, smještaj komforan, osoblje za 10. Definitivno dolazimo opet 🥰.

  • Nataliia

    Reviewed: 13 July 2025 · Stayed in July 2025

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    Very nice hotel with a swimming pool, tasty breakfast not far from the sea. We had a beautiful view of the sea from our room.

  • Damir

    Reviewed: 29 June 2025 · Stayed in June 2025

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  • 7.0 Good
    Vladan

    Reviewed: 26 June 2025 · Stayed in June 2025

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  • Theresa

    Reviewed: 21 June 2025 · Stayed in May 2025

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    The girl at the desk was lovely, the problems were not of her doing

    The hotel was under renovations and the rooms we were given were of the bare minimum. The room and bathroom were extremely small! The shower ran out of hot water very fast.

  • Vojtech

    Reviewed: 15 June 2025 · Stayed in June 2025

    Verified review

    There was very friendly and helpful lady at the reception. Also a lot of parking lots next to the hotel was nice. The beach is 2 minutes walk.

    Unfortunately there was only a cold water in the room, so it was very hard to shower. Also there were no blankets on my bed, so i was freezing in the night even it was in June. The facility of the room was also very poor. The breakfast was average.

    Property response:

    Dear Wojtech! Thank you for your feedback. You probably accidentally turned off the boiler that heats the water. Its switch is located next to the light switch and guests sometimes confuse them. You should have immediately reported the lack of hot water to the reception and we would have helped you turn on the boiler. In any case, thank you for your comment!

    Dear Wojtech! Thank you for your feedback. You probably accidentally turned off the boiler that heats the water. Its switch is located next to the light switch and guests sometimes confuse them. You should have immediately reported the lack… Show more

    Hotel Xanadu
    29 June 2025
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  • Nebojša

    Reviewed: 12 June 2025 · Stayed in June 2025

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  • Janet

    Reviewed: 27 May 2025 · Stayed in May 2025

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  • Sandra

    Reviewed: 8 September 2024 · Stayed in September 2024

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  • Jarl

    Reviewed: 5 September 2024 · Stayed in September 2024

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    Amazing staff

  • David

    Reviewed: 29 October 2023 · Stayed in October 2023

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  • Serghei

    Reviewed: 23 September 2023 · Stayed in September 2023

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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