Reviews of Hotel Helada 4 stars
Belani bb, 85320 Tivat, Montenegro
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewComfortable room, great breakfast. 10 minutes drive from the airport, and a walking distance from a marina and some restaurants.
No view from the room (the view from our room included the nearby, under construction, building)
Dear Tomer, Thank you for your feedback. It was really a pleasure to have you as our guests. We hope to welcome you again some day. Best regards, Hotel Helada
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewFriendly staff, comfortable bed, good breakfast, walkable to restaurants and little beach, transport for hire. The hotel manager gave us a ride to Kotor (40 Euro) and is extremely friendly and knowledgeable about the area.
Check out is at 10am. Usually 11am or 12 noon is the normal. The area around the hotel is under construction and could be noisy, although not when we were there.
Dear Peggy, Thank you very much for your positive feedback. We are delighted to know that you enjoyed your short stay with us, and we hope that you will visit us again. Best regards, Hotel Helada
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewStaff arranged breakfast 30min earlier for us so we could get to airport in good time.
Dear Shona, We want to thank you for choosing to stay with us again and also for the time you have taken to write and share your experience. Most importantly we thank you for letting us know that you were comfortable in our hospitality and we hope to see you again soon. Best regards, Hotel Helada
Dear Shona, We want to thank you for choosing to stay with us again and also for the time you have taken to write and share your experience. Most importantly we thank you for letting us know that you were comfortable in our hospitality and… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewFriendly and attentive staff, clean room, tasty breakfast included. The manager went above and beyond to make our stay comfortable.
The location was not beach front but only a 2 min walk to nearest beach and 10 minute walk to Porto Montenegro.
Dear Gaynelle, Thank you for your review. We are proud for having staff which is happy to serve our guests, and we thank you for noticing that. We hope that we will host you again someday. Kind regards, Hotel Helada
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewLocation was perfect for morning and evening walks to the marina and the Port. Excellent freshly cooked menu breakfast and friendly staff. Good parking.
A little noisy with windows open if you had a room adjacent to the main Budva-Tivat road.
Dear Neil, Thank you for taking the time to share your experience. It is our pleasure to know that you were satisfied with our hotel. We hope that we will host you again. Best regards, Hotel Helada
Reviewed: 23 June 2025 · Stayed in May 2025
Verified reviewEverything. The staff were brilliant and they made the weekend one of the best weekends our group have had and we have been doing this for 25 years.
There was absolutely nothing to dislike.
Dear Derek, We want to thank you for choosing our hotel and also for the time you have taken to write and share your experience. Most importantly we thank you for letting us know that you were comfortable in our hospitality, and we hope to see you again soon. Best regards, Hotel Helada
Dear Derek, We want to thank you for choosing our hotel and also for the time you have taken to write and share your experience. Most importantly we thank you for letting us know that you were comfortable in our hospitality, and we hope to… Show more
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 8 June 2025 · Stayed in June 2025
Verified reviewDear Nigel, Thank you for taking the time to share your experience. It is our pleasure to know that you were satisfied with our hotel. We hope that we will host you again. Best regards, Hotel Helada
Reviewed: 4 June 2025 · Stayed in May 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 28 October 2024 · Stayed in September 2024
Verified reviewReviewed: 24 October 2024 · Stayed in October 2024
Verified reviewReviewed: 18 October 2024 · Stayed in October 2024
Verified reviewVery good and generous breakfast. The room was big and comfortable. 5 minutes walk from the center
Dear Shai, Thank you for taking time to share your experience. It is our pleasure to know that you were satisfied with our hotel. We hope that we will have the opportunity to welcome you again. Best regards, Hotel Helada
Reviewed: 17 October 2024 · Stayed in October 2024
Verified reviewRoom floor carpet was very dirty and it was getting bad smelling.without ac smell was shit.rate was not worth for this room
Dear Jithin, Thank you for taking time to write your impressions about our hotel. We feel sorry to hear that you did not get an experience similar to the one most of our guests are feeling, as we try to bring up the best service. We hope that we will have another chance to host you. Best regards, Hotel Helada
Dear Jithin, Thank you for taking time to write your impressions about our hotel. We feel sorry to hear that you did not get an experience similar to the one most of our guests are feeling, as we try to bring up the best service. We hope t… Show more
Reviewed: 11 October 2024 · Stayed in October 2024
Verified reviewGood breakfast, very clean, soundproof room, good location, free parking on the hotel grounds
I really miss an electric kettle in the room
Dear Rina, Thank you for your feedback. The kettle is available on request. Best regards, Hotel Helada
Reviewed: 9 October 2024 · Stayed in October 2024
Verified reviewClose to marina (2 blocks) and plenty of places to dine within 1-2 blocks. Parking on site, clean rooms, comfortable rooms, very friendly staff and excellent breakfast was included (ordered off the menu)
Lovely balcony but overlooked construction site, friends room overlooked the busy front street but this location served our purpose and we were only there to sleep
Dear guests, Thank you for taking time to share your experience. It is our pleasure to know that you were satisfied with our hotel. We hope that we will host you again. Best regards, Hotel Helada
Reviewed: 29 September 2024 · Stayed in September 2024
Verified reviewReviewed: 28 September 2024 · Stayed in August 2024
Verified reviewReviewed: 16 September 2024 · Stayed in September 2024
Verified reviewReviewed: 13 September 2024 · Stayed in September 2024
Verified reviewThe bed was nice and the room was ok Close to the airport
Breakfast and restaurant.
Dear Ingrid, Thank you for taking time to write your impressions about our hotel. We feel sorry to hear that you did not get an experience similar to the one most of our guests are feeling, as we try to bring up the best service. We will share your comments regarding breakfast with our team so that we can further improve in this area. Best regards, Hotel Helada
Dear Ingrid, Thank you for taking time to write your impressions about our hotel. We feel sorry to hear that you did not get an experience similar to the one most of our guests are feeling, as we try to bring up the best service. We will s… Show more
Reviewed: 10 September 2024 · Stayed in September 2024
Verified reviewClean, friendly, comfortble and near beach and Porto Montenegro, and small shops.
It is on some flight paths from Tivat airport
Dear Paul, Thank you for taking time to share your experience. It is our pleasure to know that you were satisfied with our hotel. We hope that we will host you again. Best regards, Hotel Helada
Reviewed: 8 September 2024 · Stayed in August 2024
Verified reviewAmple breakfast, very helpful and friendly staff. I asked for an airport transfer for my mom early in the morning and for me later during the day, everything was arranged smoothly. Clean room, comfortable bed. The hotel is located 10-15 min by foot from Porto Montenegro.
There is no view from the balcony as there is a building next to the hotel. Which is alright if one plans to explore the area instead of staying in the room.
Dear Ekaterina, Thank you for taking time to share your experience. It is our pleasure to know that you were satisfied with our hotel. We hope that we will have the opportunity to welcome you again. Best regards, Hotel Helada