It is about 10 min to the beach from the hotel, but be prepared for the steps :-)

Stayed in July 2025

I stayed for two nights at Cruso Hotel in Herceg Novi, Montenegro, and had a wonderful experience. The hotel is very clean and well-maintained, the rooms are comfortable, and the atmosphere is welcoming. The staff were all very friendly and helpful, and I’d like to give special thanks to Ivan for his exceptional service and providing many interesting information about the country. Highly recommend!

Stayed in August 2025

All was great

Nice spacious room with the harbour view, very friendly and accommodating staff, lovely people, great breakfast selection.

Stayed in July 2025

We enjoyed our stay here and took advantage of the beach club. All staff were extremely friendly. Kitchen needs a bit more in the way of utensils but we found it very handy.

Stayed in July 2025

The hotel is on a main street, so it can be a bit challenging to cross it to go down to old town.

The staff were extremely helpful and accommodating - especially Ljliana, who worked at reception. The breakfast was delicious, and they have a nice pool on the rooftop. We didn't end up spending time on their private beach, but we walked by and it looked really nice (chairs and towels are provided).

Stayed in June 2025

Fantastic serene view . Excellent staff

Stayed in June 2025

Excellent staff and very friendly. Lovely pool on the roof and the breakfast was great. Good parking and easy to get to the beach.

Stayed in May 2025

The pool has bird poo on the sides for the whole 2 days we were there. there were no staff to get you a drink at the pool during the day - you had to go down 4 floors to reception and even then there were no bar staff on shift until the eve. Staff did bring a drink up but it seemed like an effort having said initially they couldn’t do it.

Great location, 20 min walk to old town along beach promenade. Lovely breakfast and really sweet staff. Very comfy bed. Shame no air con in bedroom.

Stayed in May 2025

The doors aren’t completely soundproof.

Super clean with a very good breakfast! But the best part was the pool with the view and the sauna. We went in the beginning of May, and we’re still able to swim a little under a hot sun, even though it’s isn’t heated.

Stayed in May 2025

The parking situation in the garage reflected the broader Montenegrin parking culture—chaotic and frustrating. Local guests parked with little regard for others, creating situations where I couldn't even access my own vehicle without staff assistance. While this disorderly parking approach seems common throughout Montenegro, the hotel should implement stricter measures to prevent such chaos in their garage and ensure all guests have proper access to their vehicles.

Garni Hotel Kruso offers impressively clean rooms that come equipped with small kitchenettes and all the basic utensils—a nice touch even for guests like myself who didn't plan to cook. The breakfast, while somewhat limited in options, proved perfectly adequate to start the day. I particularly appreciated the availability of garage parking, a valuable amenity in Montenegro. The staff demonstrated consistent helpfulness throughout my stay, ready to assist with any needs. Another convenient feature was the elevator access from the parking garage directly to the lobby and guest rooms, making luggage transport effortless.

Stayed in April 2025

For the price I wish it was a little closer to the beach. Did not realize it was located on the main road, always busy with traffic.

It was very clea

Stayed in September 2024

Overhead rain shower heads in the bathrooms, elevator was really slow

Modern and clean rooms, friendly and helpful staff, great pool and sauna area

Stayed in September 2024

Sea view only for some rooms on the top floors.

Good location, very nice rooms, fantastic rooftop with infinity pool, excellent breakfast, very supportive staff and easy parking. The hotel is a boutique hotel with few guests, which means that it is a very calm and relaxing environment.

Stayed in August 2024

Great breakfast great bar loved the lobby pool on the roof was 10 out of 10

Front desk staff was outstanding willing to help very informative

Stayed in June 2024

The long stairs to beach was terrible day 1, bad in day 2, and from that day on they were okay 😀

Loved the hotel and the personnel. Very friendly.

Stayed in June 2024

Staff, breakfast, size of the room.

Stayed in May 2024

*

We would like to say big THANK YOU, to all of the people who welcomed us in this wonderful hotel! So far one of the best holidays we ever had. It’s mine 12 time in Montenegro and I know what to compare with. THE TEAM IS REMARKABLE. All of them extremely polite, with great qualification and knowledge of what they are doing. Amazing English. Unique characters. We will miss them. 
ROOM WAS SUPERB! Comfortable beds, amazing sofa-bed. Top mark cleaning service every day. Beautiful design and great view from the balcony. 
 Another great thing about this hotel is INCLUDED BREAKFAST! Oh my! It was different every day , so many options ( even my DAIRY FREE milk and GLUTEN FREE meals) and everything was so delicious (especially grilled vegetables, hummus and their pies) ! Better then most Turkish All inclusive hotels I’ve been! Really impressed all of us! Our KIDS (6 and 4) WERE WELCOMED everywhere and they could stay kids and supported by the team at the Swedish table. They had so much attention and care. Thank you a lot for your kind approach to them! And another huge plus of this hotel is INFINITY POOL AND SAUNA ON THE ROOF ARE STUNNING! Just a magic! We invited our relatives for extra price and spent lovely evening together! View is gorgeous! 
 
We visited this hotel in early May for 2 weeks and it was great decision as town is quite before summer season. Weather is great not too hot and the water is nice and fresh we swim every day. We took a timer and it says that even walking with two kids it takes just 3 minutes to arrive to the great Raffaelo beach! We highly recommend this hotel to anyone! It is one of the best places in town for sure. 
We wish you all the best and have great new 2024 season! 

Daria, Richard and Alex,Milena :)

Stayed in May 2024

There should be a simple process if you made a reservation with one credit card, while make a final payment wth another one.

Cleanness, spacious room and the building itself, welcoming and professional staff, facility and amenities offered, a lot of sunshine - great orientation, abundance in breakfast offering, parking which is crucial for the location and for the city!

Stayed in May 2024

The sea view suit was not a direct view, and our main view was an old neighborhood. It is located in not a tourist part of the town.

Fantastic staff, so lovely and willing to assist. Very very clean, modern decoration and very comfortable room. Incredible shower and well-equipped kitchen. Beautiful rooftop swimming pool. Great breakfast.

Stayed in May 2024

I missed proximity to the sea, until I found the 3 minutes steps down to the best beach in the town. There is noise ingress from the main road so if you need ear plugs take them, only really noticable if you have doors and windows open and sea facing room. My main warning, not hotel related, don't be ill in the town as the local hospital, once one of the best military hospitals in the region, is dilapitdated, understaffed, has few facilities that's we'd expect, no internet and few working technologies, and most don't speak English. The expectation there is that guests and visitors bring the essentials including toilet paper and food, you've been warned, if you're in trouble make for Kotor an hour away.

Good choice of breakfast laid out beautifully. Roof top pool and sun lounging area with Sauna offered amazing views and cooling wind. I had an accident whilst there (whilst boating) and used hotel to recuperate until I could fly again. The staff were AMAZING, taking care, giving me room on bottom floor, carrying things for me, ordering taxi's and their sushi take in (so recommended, on par with the best Sushi restaurants in the UK) and also translating and writing documents for my stay in the hospital and return on the plane. Marija, Jelena, Valeska and Teodora made all the difference in the world and should be the standard for all hotels, they trumped it all by ordering me the cheapest taxi transfer I could find and changing the car so I'd be comfortable on the journey back. My room was spacious, scrupulously clean and serviced every day, with a well stocked fridge including chocolate and great TV's with choice of stations.

Stayed in October 2023

Nothing. Maybe the walk to old town and restaurants

Excellent accommodations. Clean Staff friendly and accommodating. Breakfast wonderful. A little walk to the riva and old town.

Stayed in September 2023

Nothing

Very clean and orderly, exactly like the photos you see. Friendly and helpful staff. Unfortunately, my head hit the lights in the parking lot and I was bleeding profusely, and the receptionist helped a lot.

Stayed in September 2023

amazing stay : the pool is amazing, the views from the suites are amazing, the reception team (Marija) is amazing

Stayed in September 2023

The stuff and the service was excellent, they were very polite. Big rooms and really clean. 5 min walk to the beach in the stairs. Recommended...

Stayed in July 2023