Reviews of Hotel Aurel 4 stars

Nothing to like

The hotel can not be **** I now undetstand why booking put it with no refundable advan e payment. The furniture is quite old. The breakfast was poor. Dishes were not properly cleaned. Parking is also separate story. The noise from the motorway is quite loud. There is no sound insualtion so sleeping can be an issue.

Super friendly and lovely staff -comfy, clean good value

Extra nice and helpful stuff, spacious rooms, spa and gym.

There is a construction site next door, done noise during the day.

Everything, rooms very spacious, the lady in the Reception was very helpful and very kind, she explained to us about the city center. Breakfast was delicious.

Very hot, not too much tourist in Podgorića

Everything !

Nothing

We stayed in a triple room with balcony - it was spacious, modern, spotlessly cleaned & with all needed amenities. The complimentary water, sweets and handwritten welcome note made us feel genuinely special! The staff were professional, polite and incredibly helpful, providing a truly high standard of service 👏 Breakfast was a delicious buffet with plenty of variety. We also stopped for a lunch in hotel restaurant and it was just as impressive - both in taste and service. We felt exceptionally well taken care of, and without a doubt, we will be staying in Aurel again on our next visit. Huge thank you to all the employees from all departments!

The hospitality of the staff specifically in the reception

Large room. Comfortable bed.

The parking area is shared with other businesses and is overcrowded and difficult to park in. Is is supposed to be manned 24 hours but when I went to exit early in the morning no one was there and the exit gate wouldn’t activate so I returned to my parking spot and walked to my destination. Later when I went to leave my exit was blocked by another parked car and I had to wait till the owner was found and they moved their car. Reception is on the second floor of the building. When I arrived the lift wouldn’t work so I had to carry my luggage up 2 flights of stairs to reception then (after checking in) another 2 flights to my room. I told reception the lift wasn’t working but they didn’t seem to believe me. The next morning they finally conceded it wasn’t working and put up a sign next to the lifts. Had to use the stairs for the entire duration of my stay including check out with luggage. There was a large group staying at the hotel. When I arrived at reception I had to wait 45 minutes while members of this group took up the time of reception staff with questions and complaints. A hotel this size needs more staff to assist at the reception desk as required instead of keeping people waiting. On arriving at my room after checking in I found the electronic room key did not work. Other staff contacted reception for me and eventually solved the problem. This issue occurred again after going for a walk and returning to my room. The air conditioning in my room did not work until after I contacted reception at 9:00 pm. By this stage the room was 28 degrees and it took at least an hour to cool down. The reason it was not working was because the balcony door was slightly open. I didn’t open it so it must have already been open when I checked in. There were no instructions in the room about the operation of the air conditioning and the need to check that the balcony door was closed. The room was noisy.

Not exceptional

No toast not enough variety

Friendly staff, had one of the larger rooms so it was quite spacious.

The location, this hotel is above a car dealership so it's a bit awkward. We also got a parking ticket even though the lot attendant guides us to a specific spot.

We stayed here just one night after our trip so as to be close to the airport, everything was good, staff is helpful and friendly. The gym and spa is a good addition

Ideal for the airport. Very comfortable huge room, with no outside noise. The sauna and spa area were great. There’s a nice restaurant close by and huge grocery store.

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Very friendly and helpful staff. The room was very big and comfortable.

Very poor breakfast ,equivalent to an one star hotel.

The staff were amazing!! So very friendly and helpful! Huge rooms and very comfortable beds. Very close walk to the bus/train station

Large and clean room, with an amazing view to the Montenegrin mountains. 👍

The combination with Toyota service is for average guests not the best solution, maybe for Toyota owners. 😁