Reviews of Hôtel Métropole Monte-Carlo 5 stars
4, Avenue De La Madone, Monte Carlo City Centre, 98007 Monte Carlo, Monaco
Loading
Guests also reviewed these properties:
Buenos Aires, Argentina
Telford, United Kingdom
Petralia Sottana, Italy
Llandudno, United Kingdom
Póros Kefalonias, Greece
Dubrovnik, Croatia
Mijas, Spain
Koh Rong Sanloem, Cambodia
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewEverything!
Dear Carmen, Thank you so much for sharing with us this wonderful review following your stay at the Hotel Metropole Monte-Carlo. We are delighted to read you had such a perfect stay amongst us and that you consider The Hotel Metropole Monte-Carlo as 'pure luxury'. We hope to have the pleasure of welcoming you when you next visit the Principality. Yours sincerely, Marion Trichot Guest Relations Manager guestrelations@metropole.com +377 93 15 15 88
Dear Carmen, Thank you so much for sharing with us this wonderful review following your stay at the Hotel Metropole Monte-Carlo. We are delighted to read you had such a perfect stay amongst us and that you consider The Hotel Metropole Mo… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewI have paid 400$ as a warranty ... they said they will return it back .. they never did ! .. I reached around 11 AM they said your room is not ready .. while everyone else from other nationality were lucky to find their room ready! .. room in picture looks great but in reality it's not that good.. I will never stay at this hotel again and if you are from Saudi or any GCC countries I recommend to you not to stay here … you will fell unwelcome while spending big amounts of money with no appreciation!
Dear Sir, Thank you for your message, Please note that our guaranteed check-in time is at 3:00pm, of course whenever we have rooms ready earlier, we are always happy to offer them in advance. However, in your case, as you arrived at 11:00am, unfortunately your room type was not ready yet at that time. Regarding the deposit, our hotel takes a daily guarantee of €400. This pre-authorization is automatically released after your departure. Depending on your bank and your country, there can be a delay before the funds appear back in your account. We are truly sorry to read that you felt unwelcome during your stay. Please be assured that we value all our guests and we strive to provide a warm and professionnal service. We regret that your experience did not meet your expectations, and we take your feedback seriously. We remain at your disposal for further assistance you may need. Kind regards, Camille - Guest Relations
Dear Sir, Thank you for your message, Please note that our guaranteed check-in time is at 3:00pm, of course whenever we have rooms ready earlier, we are always happy to offer them in advance. However, in your case, as you arrived at 11:00am… Show more
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewAlways treated very well by long term staff. A real treat.
It is very expensive. Worth it but still very expensive.
Dear Sir, Thank you so much for sharing with us this wonderful review following your stay at the Hotel Metropole Monte-Carlo. We are delighted to read you had such a great stay amongst us. I have passed your review to the team who is grateful and delighted about your comments. We remain at your entire disposal regarding your next visit to Monte-Carlo. Yours sincerely, Camille Guest Relations
Dear Sir, Thank you so much for sharing with us this wonderful review following your stay at the Hotel Metropole Monte-Carlo. We are delighted to read you had such a great stay amongst us. I have passed your review to the team who is gra… Show more
Reviewed: 2 June 2025 · Stayed in May 2025
Verified reviewEverything
Air con in the room was noisy and not very cooling
Dear Madam, Dear Sir, Thank you so much for sharing with us this wonderful review following your stay at the Hotel Metropole Monte-Carlo. We are delighted to read you had such a great stay amongst. I have passed your review to the team who is grateful and delighted about your comments. However, it is with particular attention that we read your comment on the air conditionning in the room and would like to express my most sincere apologies for the inconvenience caused to you. Please be assured that we will review this point with our teams. I remain at your entire disposal regarding your next visit to Monte-Carlo, as I will be very pleased to personally assist you. Yours sincerely, Camille Guest Relations
Dear Madam, Dear Sir, Thank you so much for sharing with us this wonderful review following your stay at the Hotel Metropole Monte-Carlo. We are delighted to read you had such a great stay amongst. I have passed your review to the team… Show more
Reviewed: 7 May 2025 · Stayed in May 2025
Verified reviewEverything
Nothing
Dear Madam and Mister, Thank you so much for sharing with us this wonderful review following your stay at the Hotel Metropole Monte-Carlo. We are delighted to read you had such a great stay amongst us. We remain at your entire disposal regarding your next visit to Monte-Carlo. Yours sincerely, Camille Guest Relations
Dear Madam and Mister, Thank you so much for sharing with us this wonderful review following your stay at the Hotel Metropole Monte-Carlo. We are delighted to read you had such a great stay amongst us. We remain at your entire disposal … Show more
Reviewed: 8 February 2025 · Stayed in November 2024
Verified reviewReviewed: 4 December 2024 · Stayed in November 2024
Verified reviewLocation, atmosphere, general facilities, lovely breakfast!
Chair in the room was broken, could not sit on it.... room 501. Bathroom amenties were too little and did find placement of bath towers odd. One of concierge was very rude and arrogant.... did not appreciate that at all. There were no complimantary drinking water on daily basis.
Dear Sir, Thank you for your feedback. We are re glad to hear that you enjoyed the location, atmosphere, general amenities, and the delicious breakfast. However, we sincerely apologize for the issues you experienced in your room, including the broken chair, the limited bathroom amenities, and the unusual bathtub design. We are also very sorry to hear about your negative interaction with our concierge and the lack of complimentary drinking water during your stay. Please know that we take your comments seriously and will address these concerns with our team to improve our services. We appreciate you bringing these matters to our attention and hope to have the opportunity to welcome you back for a much better experience. We remain at your disposal for further assistance you may need. Kind regards, Camille Guest Relations
Dear Sir, Thank you for your feedback. We are re glad to hear that you enjoyed the location, atmosphere, general amenities, and the delicious breakfast. However, we sincerely apologize for the issues you experienced in your room, including… Show more
Reviewed: 28 November 2024 · Stayed in November 2024
Verified reviewBeautiful building in a central location
Bedroom was very small indeed, fine for 4 nights but wouldn’t have wanted to stay in it for longer
Reviewed: 25 November 2024 · Stayed in November 2024
Verified reviewEverything. Most importantly the fantastic staff. From parking the car, the wonderful restaurant and bar staff, the concierge and the people who service the rooms. Everyone smiling and laughing. Sharing a joke. Remembering your name.
It is closing for a few months renovation. There is nothing not to like about this hotel.
Dear Sir, Thank you very much for leaving us your wonderful comment about your recent stay and for choosing the Hotel Metropole Monte-Carlo. It is with great pleasure to read that you have appreciated the hotel, the staff and all it services. We hope to have the pleasure of welcoming you when you next visit the Principality. Warm regards, Arnaud Guest Relations Supervisor
Dear Sir, Thank you very much for leaving us your wonderful comment about your recent stay and for choosing the Hotel Metropole Monte-Carlo. It is with great pleasure to read that you have appreciated the hotel, the staff and all it service… Show more
Reviewed: 24 November 2024 · Stayed in November 2024
Verified reviewReviewed: 17 November 2024 · Stayed in September 2024
Verified reviewReviewed: 9 November 2024 · Stayed in October 2024
Verified reviewAlways wanted to stay and we thoroughly enjoyed it
Reviewed: 4 November 2024 · Stayed in November 2024
Verified reviewReviewed: 24 October 2024 · Stayed in October 2024
Verified reviewHotel has a fantastic location and ambiance too, however rooms and mostly the bathrooms, lighting system, aircon desperately need to be refreshed. I hope you go for it soon to make the hotel up to date in 21st century .
Follow the above comments
Dear Sir, Thank you very much for leaving us your positive comment regarding your stay at the Hotel Metropole Monte-Carlo. It is a pleasure to read that you have appreciated the hotel and the staff. I will pass your comments to the team. We hope to have the pleasure of welcoming you when you next visit the Principality for another experience. Warm regards from sunny Monte-Carlo Arnaud Guest Relations Supervisor
Dear Sir, Thank you very much for leaving us your positive comment regarding your stay at the Hotel Metropole Monte-Carlo. It is a pleasure to read that you have appreciated the hotel and the staff. I will pass your comments to the team. We… Show more
Reviewed: 24 October 2024 · Stayed in October 2024
Verified reviewReviewed: 22 October 2024 · Stayed in September 2024
Verified reviewReviewed: 21 October 2024 · Stayed in August 2024
Verified reviewReviewed: 18 October 2024 · Stayed in October 2024
Verified reviewReviewed: 15 October 2024 · Stayed in October 2024
Verified reviewReviewed: 12 October 2024 · Stayed in October 2024
Verified reviewThe service is excellent on all levels and from all members of staff we felt completely welcomed and looked after. The tea choices in our room were for one person ( one teabag of each flavour) and no teapot. We thought it was limited choice compared to other 5 star hotels we have stayed in who also offer for example, complementary home made biscuits or packaged sweet treats. This is a nice touch we felt was missing. Aside from this minor detail everything else was superb and we will definitely return with our family in the near future as we really enjoyed our stay. Merci Beaucoup!
We loved everything.
Dear Louisa, Thank you very much for leaving us your great comment regarding your stay at the Hotel Metropole Monte-Carlo. It is a pleasure to read that you have appreciated the hotel and the staff. I will pass your comments to the team. We hope to have the pleasure of welcoming you when you next visit the Principality for another experience. Warm regards from sunny Monte-Carlo Arnaud Guest Relations Supervisor
Dear Louisa, Thank you very much for leaving us your great comment regarding your stay at the Hotel Metropole Monte-Carlo. It is a pleasure to read that you have appreciated the hotel and the staff. I will pass your comments to the team. We… Show more
Reviewed: 7 October 2024 · Stayed in October 2024
Verified reviewReviewed: 1 October 2024 · Stayed in September 2024
Verified review