23 Avenue Des Papalins, 98000 Monte Carlo, Monaco
#5 of 12 hotels in Monte Carlo
Guests' ChoiceBased on 634 hotel reviews
8.6Cleanliness
9.2
Comfort
9.1
Location
8.7
Facilities
8.8
Staff
9.1
Value for money
8.0
Free WiFi
8.8
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End of dialog contentReviewed: 24 August 2025
Valentina
United KingdomNothing
Good location, away from very busy crowds of Monaco central, but still 10mins walk from the central Monaco. The staff who is responsible for cars, handled my car really well, parking, loading the luggage… superb job!
Stayed in August 2025
Reviewed: 15 August 2025
Kaan
LuxembourgPoor breakfast menu
Location, cleanness, hospitality of the staff, swimming pool, good restaurant
Stayed in August 2025
Reviewed: 13 August 2025
Lara
SwitzerlandFrom the moment we arrived to the moment we left, we absolutely enjoyed our stay. The staff are incredibly helpful and genuinely kind. We had a lovely room facing the rose gardens and it was very peaceful, considering that it was the most intense time possible to be in Monaco.
Stayed in June 2025
Reviewed: 12 August 2025
Cait
United KingdomA bit of a hike to Casino square.
Great price for Monaco
Stayed in July 2025
Reviewed: 8 August 2025
Fiona
United KingdomNothing
This hotel was lovely, agree with other reviews, felt more like 4 star, attentive staff, rooms were lovely, walking distance to casino, port, etc. On a couple of evenings we dined late and no taxis were available and concierge kindly brought us to the venues 😀. Breakfast variety was plentiful, an excellent stay in a reasonably priced hotel.
Stayed in August 2025
Reviewed: 4 August 2025
Clare
United KingdomCan’t fault anything
We absolutely loved everything about this hotel we have stayed before about 20yrs ago and we were just hoping it was as good as we remembered, it was better and the most helpful staff we have ever come across, the bed is the most comfortable we have had in a hotel, beautiful hotel in a beautiful place
Stayed in August 2025
Reviewed: 2 August 2025
Anna
SwedenVery welcoming staff.
Stayed in July 2025
Reviewed: 1 August 2025
Jonathan
United KingdomNothing
Fantastic affordable hotel in Monaco . Great location . Amazing staff and room presentation
Stayed in July 2025
Reviewed: 27 July 2025
Angela
SwitzerlandNo shuttle service to train station
View over the garden and to the sea
Stayed in July 2025
Reviewed: 25 July 2025
Zahid
United KingdomN/a
Spacious rooms and boutique feel, it's a lovely hotel just a stone throw away from casino square
Stayed in July 2025
Reviewed: 23 July 2025
Viktoriia
Ukraine-
We really enjoyed our stay at this hotel. It was quiet and peaceful, with a beautiful view from the window. The staff were friendly, smiling, and very helpful - they gave us a complimentary upgrade to a better room, which was a lovely surprise. Everything was polite, professional, and pleasant. We were completely satisfied. Thank you! 😊
Stayed in July 2025
Reviewed: 23 July 2025
Cliff
GeorgiaA tad dated and some rugs looked tired and worn
A tad dated / our water faucet in the tube broke - fixed but was a hassle.
Stayed in July 2025
Reviewed: 21 July 2025
Machumele
South AfricaI requested a change in dates checking in the 18th July and out the 20th of July. Payment made for the 20th was not reassigned to the 19th. Instead, I had to pay for my stay on the 19th, though I was checking out on the 20th. I did not cancell I just changed dates. I humbly request a refund for the night of the 20th of July.
I liked the amenities, friendly staff
Stayed in July 2025
Reviewed: 20 July 2025
Lois
New ZealandThe fact that there was no room compendium, only QR codes which were a pain. The balcony door didn’t have an external handle making it difficult to return inside. No face cloth with the bathroom linen (it’s good to have a black face cloth for women removing their makeup). The drawer holding the coffee machine and crockery wouldn’t stay open which was frustrating. Suggestion: A set of weighing scales held with the concierge would be helpful.
Welcoming helpful staff Decor Breakfast Location Free shuttle Comfortable bed Peaceful
Stayed in July 2025
Reviewed: 20 July 2025
Maggy
South AfricaI requested a change in my booking, but ended up paying because the money was not transferred to the new date. This was not a cancelation, but just a change in dates. I humbly request a refund.
I loved the hotel even though: I wanted to change my booking from 20 July to 19th July. The booking was changed, but the hotel was not notified by Booking.com that the payment for the 20th should be rassigned to the booking of the 19th July. I really would appreciate a refund.
Stayed in July 2025
Reviewed: 13 July 2025
Ginin
AustraliaGreat service by the receptionist and the concierge.
Stayed in July 2025
Reviewed: 5 June 2025
Catherine
AustraliaBeautiful room with a beautiful view!
Stayed in June 2025
Reviewed: 1 June 2025
Joanna
PolandThere is some problem between the staff, lack of coordination maybe, I paid for the dog on our arrival and was promised a dog kit which they didn’t provide, the next day another receptionist was surprised that we have a dog, and while checking out they wanted me to pay for the stay although I did it upon arrival. It’s not a big deal but still a bit annoying that you need to explain yourself twice in a hotel of this kind.
Very clean, spacious room, nice balcony, dog-friendly, breakfast OK
Stayed in May 2025
Reviewed: 29 May 2025
Michelle
United KingdomThe staff went over and above to assist us, we arrived early for check-in and asked to store our bags, they were in fact able to move rooms around and let us have access straight away! staff were all polite, and everyone went out of their way to help us - including giving us a lift to the station when we hadn't booked one!
Stayed in May 2025
Reviewed: 18 May 2025
Tsu-pin
United KingdomIt’s a little far from the train station.
Nice room and facilities, the swimming pool was a bonus.
Stayed in April 2025
Reviewed: 7 May 2025
Tara
United KingdomEasy check in, great pool (although no views and right next to helipad). Breakfast okay. Stunning location.
Stayed in April 2025
Reviewed: 27 April 2025
Mimi
ZimbabweClean and good standard
Stayed in April 2025
Reviewed: 20 April 2025
Ieva
AustriaPrice is pretty high, but this is probably anyway what to expect from Monaco.
Location close to football stadium and also close to the city center. The view above the wonderful garden. Breakfast was very good and not too expensive. The valet parking is really convenient.
Stayed in April 2025
Reviewed: 6 April 2025
Helen
IrelandStaff are professional and friendly. The coffee is terrible! The gym is very small.
Stayed in April 2025
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