Reviews of Radisson Blu Residences Al Hoceima 5 stars

Out of city & bad traffic Working washing machine Clean kitchen, clean fridge

1- Very slow check in, one staff with very long line to check in. We had to check in one apartment after two hours wait time then we left our luggage in 1st apartment . We had to come back same night 10 pm to check in other apartment. 2- Bathroom/shower flooded anytime we took a bath. 3- Ants over bathroom sink areas. 4- No children safety locks for porch sliding doors

The location is great and very close to the beach.

Poor customer service and the check in process was taking longer than anticipated.

The views are beautiful and surroundings are calm. The facilities could make for a good stay if managed properly

Poor service and lack of professionalism. The staff were unhelpful. The hotel made unauthorised charge on my card too.. we found ants in our unit

Nothing, except The beach.

Nothing. Except the beach

nice apartment and location

The service needs serious improvement: • The television was out of order despite four complaints. • No tea glasses or pans provided. • A 2-hour delay before we could access the apartment. • No complaints register available at reception. • The apartment’s patio doors do not lock, meaning anyone could enter. • Presence of ants and other insects. • No responsible manager to speak with — every staff member kept redirecting us to someone else. Overall, this stay is absolutely not worth repeating and does not, in any way, meet the standards expected from the Radisson brand.

the apartment was good,big and beautiful. it was located next to the beach

Check-in was a disaster—supposed to be at 4 PM, but we waited until 8 PM. Our apartment was changed without notice, and the replacement key didn’t work, leaving us outside until 9 PM. The place was infested with ants. The next day we were locked out again, and staff were unhelpful and rude throughout.

The apartment was clean with great working air conditioning. Private location with two pool options. Close to the public beach.

It wasn’t located close to the town and restaurants were scarce. The kitchen wasn’t fully stocked and would have been hard to cook in it. There wasn’t any dish soap or ways to clean dishes. The employees weren’t very friendly and it took a long time to check in and check out.

We got a upgrade because the 1-room appartement wasnt available for the same price. Vert spacious and comfortable, extreme good service, and friendly staff.

This property had good potential. The balcony is wonderful, location and rooms are can be wonderful.

Cleanliness. There was a smell in our room that we could not get rid of. The balcony was very dirty. The elevator was even more dirty. I watched them clean the public spaces one morning and they don’t use any soap and honestly don’t know how to clean. Give me a bucket and some bleach and I could make this place shine. Things like cabinet doors and tables in our room were dirty. I used Lysol wipes to clean before we put our stuff on anything.

Calm, clean, cozy

Nothing

Location of beach an pools

Not cleaned properly for a 5 stars resort , ants everywhere in the apartment, no mini-market in the resort

Location and appartement size

Ants infestation and very bad smell from AC in the room and shower not covered bathroom floor got heavily wet

Front beach clean

The person on the reception i think he is new he did cancel my reservation without asking me to change with a new one so in the end the price was high and he didn’t find me a solution even the manager , just a person who know her job well called Mme. Loubna who did find solution even i did book a new one with a high price but she did upgrade our room , they have a problem on the shower the water is on floor they fix it later

The pool & the staff was very good

Not good enough for the money