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Reviews of Radisson Blu Residences Al Hoceima 5 stars

Plage Sfiha KM 7 Residences, Al Hoceima, Morocco

#72 of 105 hotels in Al Hoceima

Guests' Choice

Review score

Based on 91 hotel reviews

6.2

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    6.8

  • Location

    8.1

  • Facilities

    6.8

  • Staff

    6.9

  • Value for money

    5.9

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 11 August 2025

    7.0
    Would stay again for the clean apartment and good air conditioning! Bring your own supplies if you want to use the kitch
    • Leisure trip
    • Family with young children
    • Three-Bedroom Bungalow with Terrace
    • Stayed 3 nights
    • Submitted via mobile

    It wasn’t located close to the town and restaurants were scarce. The kitchen wasn’t fully stocked and would have been hard to cook in it. There wasn’t any dish soap or ways to clean dishes. The employees weren’t very friendly and it took a long time to check in and check out.

    The apartment was clean with great working air conditioning. Private location with two pool options. Close to the public beach.

    Stayed in July 2025

  • Reviewed: 15 July 2025

    7.0
    Cozy stay, very clean, good staff, receptionist Said is cery helpful and nice and the vue we had from the appartement wa
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Calm, clean, cozy

    Stayed in July 2025

  • Reviewed: 7 July 2025

    6.0
    Not good enough for the price
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Not cleaned properly for a 5 stars resort , ants everywhere in the apartment, no mini-market in the resort

    Location of beach an pools

    Stayed in July 2025

  • Reviewed: 5 July 2025

    5.0
    Good accommodation but not a 5 stars
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Ants infestation and very bad smell from AC in the room and shower not covered bathroom floor got heavily wet

    Location and appartement size

    Stayed in June 2025

  • Reviewed: 2 July 2025

    6.0
    Good stay on general
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The person on the reception i think he is new he did cancel my reservation without asking me to change with a new one so in the end the price was high and he didn’t find me a solution even the manager , just a person who know her job well called Mme. Loubna who did find solution even i did book a new one with a high price but she did upgrade our room , they have a problem on the shower the water is on floor they fix it later

    Front beach clean

    Stayed in June 2025

  • Reviewed: 5 September 2024

    5.0
    A surreal experience in Al Hoceima
    • Business trip
    • People with friends
    • One-Bedroom Apartment with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Check-in was quite long (20-30 minutes). When we opened our room, there were people inside. Had to get new room. New room had no towels. No toilet paper either. There was an ashtray full of cigarette buts. We traveled with two colleagues, and they had two people walk into their room at 6h AM.

    Excellent room and reasonable price. The staff was friendly and helpful, even though we checked-in at 6h A.M.!

    Stayed in September 2024

  • Reviewed: 17 July 2024

    5.0
    The check in is absolutely ridiculous, receptionist let people jump the queue
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The service of the staff is ridiculous. The receptionist let people jump the queue instead of serving people one by one as we would do in a normal world. This is absurd and absolutely driving people insane. The check in is only as of 4pm and on top of that the room was not ready on time !! We had to wait more than an hour.

    Very modern, clean and convenient location.

    Stayed in July 2024

  • Reviewed: 15 July 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Terrace
    • Stayed 8 nights

    Personel not available, phone do not answer, Keys were not working and it took 1.5 hours to solve the issue;

    the Swiming pool and th appartment

    Stayed in July 2024

  • Reviewed: 18 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Terrace
    • Stayed 3 nights
    • Submitted via mobile

    The food at the hotel restaurant was amazing,the cleaning service was good,staff were very kind. Whole place was very aesthetic and clean.

    Stayed in March 2024

  • Reviewed: 13 September 2023

    5.0
    Passable
    • Business trip
    • Couple
    • One-Bedroom Apartment with Terrace
    • Stayed 3 nights

    The employees made too much noise in front of the rooms, very early in the morning and that woke us up, we were also surprised by someone who opened the door while we were sleeping

    the size of the room the swimmingpool

    Stayed in August 2023

  • Reviewed: 2 September 2023

    5.0
    Passable
    • Leisure trip
    • Group
    • One-Bedroom Apartment with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Not very clean and missing the furniture. We had to do multiple round trips to the reception and also carrying our luggage ourselves. As said before, the hotel has great potential but needs a more engaged staff.

    We were expecting more than what we experienced. The hotel has great potential and needs a more engaged staff to make it better for the clients. Staff was kind

    Stayed in September 2023

  • Reviewed: 1 September 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment with Terrace
    • Stayed 1 night
    • Submitted via mobile

    The team was very nice and helpful. Aya’s team, especially Hajar and Mohammed were kind, warm and very welcoming. They tried everything they could to make my stay as comfortable as possible even though the hotel was fully booked (and not fully equipped). Also Imad at the reception was very helpful and very kind!

    Stayed in August 2023

  • Reviewed: 21 August 2023

    6.0
    Very dirty
    • Leisure trip
    • Family with young children
    • Three-Bedroom Bungalow with Terrace
    • Stayed 5 nights
    • Submitted via mobile

    Very dirty and not cleaned properly. No pillow cases Not enough towels Daily cleaning poor for a five star Ants and insects every where Blocked sink

    Location of beach and pools

    Stayed in August 2023

  • Reviewed: 25 August 2025

    2.0
    Disorganized staff, poor management, poor maintenance
    • Leisure trip
    • Group
    • One-Bedroom Apartment with Balcony
    • Stayed 1 night
    • Submitted via mobile

    1- Very slow check in, one staff with very long line to check in. We had to check in one apartment after two hours wait time then we left our luggage in 1st apartment . We had to come back same night 10 pm to check in other apartment. 2- Bathroom/shower flooded anytime we took a bath. 3- Ants over bathroom sink areas. 4- No children safety locks for porch sliding doors

    Out of city & bad traffic Working washing machine Clean kitchen, clean fridge

    Stayed in August 2025

  • Reviewed: 24 August 2025

    2.0
    Very poor
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Poor customer service and the check in process was taking longer than anticipated.

    The location is great and very close to the beach.

    Stayed in August 2025

  • Reviewed: 12 August 2025

    1.0
    nul vraiment nul
    • Leisure trip
    • Family with young children
    • Three-Bedroom Bungalow with Terrace
    • Stayed 3 nights
    • Submitted via mobile

    The service needs serious improvement: • The television was out of order despite four complaints. • No tea glasses or pans provided. • A 2-hour delay before we could access the apartment. • No complaints register available at reception. • The apartment’s patio doors do not lock, meaning anyone could enter. • Presence of ants and other insects. • No responsible manager to speak with — every staff member kept redirecting us to someone else. Overall, this stay is absolutely not worth repeating and does not, in any way, meet the standards expected from the Radisson brand.

    nice apartment and location

    Stayed in August 2025

  • Reviewed: 11 August 2025

    1.0
    A beautiful apartment in a great location ruined by terrible service, poor management, and multiple inconveniences.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Check-in was a disaster—supposed to be at 4 PM, but we waited until 8 PM. Our apartment was changed without notice, and the replacement key didn’t work, leaving us outside until 9 PM. The place was infested with ants. The next day we were locked out again, and staff were unhelpful and rude throughout.

    the apartment was good,big and beautiful. it was located next to the beach

    Stayed in August 2025

  • Reviewed: 6 August 2025

    9.0
    Superb
    • Leisure trip
    • People with friends
    • One-Bedroom Apartment with Balcony
    • Stayed 1 night
    • Submitted via mobile

    We got a upgrade because the 1-room appartement wasnt available for the same price. Vert spacious and comfortable, extreme good service, and friendly staff.

    Stayed in August 2025

  • Reviewed: 23 July 2025

    8.0
    Lots of potential
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Cleanliness. There was a smell in our room that we could not get rid of. The balcony was very dirty. The elevator was even more dirty. I watched them clean the public spaces one morning and they don’t use any soap and honestly don’t know how to clean. Give me a bucket and some bleach and I could make this place shine. Things like cabinet doors and tables in our room were dirty. I used Lysol wipes to clean before we put our stuff on anything.

    This property had good potential. The balcony is wonderful, location and rooms are can be wonderful.

    Stayed in July 2025

  • Reviewed: 30 June 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The pool & the staff was very good

    Stayed in June 2025

  • Reviewed: 29 June 2025

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Not good enough for the money

    Stayed in June 2025

  • Reviewed: 5 October 2024

    10
    International professionnel global
    • Family with young children
    • One-Bedroom Apartment with Terrace
    • Stayed 1 night
    • Submitted via mobile

    Relax bien secrid

    Stayed in October 2024

  • Reviewed: 18 September 2024

    1.0
    worse holiday experience here
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    hotel location is bad. apartment is dirty. very inconvenient. nothing to eat near that resort, beach nearby need 10min walk, but water is dirty. wont visit this beach anymore.wasted my 2 nights here.

    hotel location is bad. apartment is dirty. very inconvenient. nothing to eat near that resort, beach nearby need 10min walk, but water is dirty. wont visit this beach anymore.wasted my 2 nights here.

    Stayed in September 2024

  • Reviewed: 7 September 2024

    3.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Terrace
    • Stayed 9 nights
    • Submitted via mobile

    My stay at the residence was quite disappointing. There is no staff available at the residence reception, meaning I had to drive to the hotel for any assistance. The access card deactivated frequently, forcing me to go back to the hotel reception every time to have it reactivated. Housekeeping services were nonexistent, with no daily cleaning provided. The pool was poorly maintained, with hair in the water, which was quite off-putting. The kitchen lacked utensils, and despite multiple requests at the reception, nothing was done. The air conditioning was extremely weak, making the stay uncomfortable in the heat. The only positive aspect was the security staff, who were helpful, but overall, I wouldn't recommend this place based on my experience.

    Stayed in September 2024

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