Reviews of Mandarin Palace Hotel & Spa 5 stars

The rooms are very spacious and big the bed very comfortable well located

The parking entrance

I didn’t like the noise but you get used to it

Thank Nora for everithing

Nothing

Everithing specialy Nora for helping with everithing

Nothing

hotel was too expensive for the quality of the hotel view was ok was not allowed to enter the room where ma. can put the view in the evening hotel staff was not at all nice or polite everything was difficult with them

whoever is stupid and wants to waste money on a hotel that is not hospitable and does not take good care of guests is just sucking you so I recommend you to think about reception was rude and creepy the rate you pay at the hotel is higher than other hotels in Tangier for example other hotels you pay 13 dh in taxst while that hotel you pay 40 dh per day in tax

There was loud music from the pool party next door, making the whole hotel shake. As soon as we paid for the stay, we were asked to sign a document stating that we waived any complaints related to the pool. Eventually, we were given a room on the opposite side of the hotel, away from the pool with the live DJ, but then we had another problem: the balcony door couldn’t be closed, so we heard all the traffic outside. No one at the hotel spoke English, so it was very difficult to communicate. We were also refused a cancellation. We spent 4 nights at the hotel without any sleep.

Location; daily poolparty’s untill 3 o clock midnight was not mentioned in the ad.

Interior of the rooms; not a 5 star hotel as claimed. Nespresso machine didn’t work. View from the balcony was terrible.

I was very disappointed by this experience. I will never return to this hotel, and I do not recommend staying there

Rooms are so dirty, the smell of sewage was unbearable, you feel like you’re literally sitting in a sewer. The showerhead was broken. Dust and dirt were everywhere; in short, there was absolutely no cleanliness, and the smell was uffffffffff… It was just too much to handle, As soon as morning came, I ran out of the hotel, I couldn’t stay a minute longer

Very very bad experience during this visit. We booked the executive rooms and when we arrived the staff try to give us standard plus there is extreme issues with cleaning rooms etc security was not perfect due to lots off outsiders p tux0

Very poor service it not rated to 5star very bad experience I don't how give them 5 stars bD behaviour

Just one thing it will be better if they can add some comp sides with the alcoholic beverages

I had an amazing breakfast experience during my stay! The variety of dishes, the freshness of the ingredients, and the warm service from the staff truly stood out. Everything was delicious and beautifully presented. A perfect start to the day thank you for the wonderful hospitality!

Nice and clean. Staff are very nice.

There were little issues in the room: street side, noisy, shower not working properly, need fixing, it was fixed when called reception. Same for coffee machine.