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Reviews of Mandarin Palace Hotel & Spa 5 stars

Avenue Mohamed VI - Ghandouri، Avenue du Front de Mer,, 90000 Tangier, Morocco

#62 of 76 hotels in Tangier

Guests' Choice

Review score

Based on 297 hotel reviews

6.4

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.1

  • Location

    7.5

  • Facilities

    6.7

  • Staff

    8.0

  • Value for money

    6.5

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 8 April 2025

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Useless hotel ,

    Stayed in April 2025

  • Reviewed: 29 December 2024

    7.0
    Old Charm (but not 5 star)
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted via mobile

    -some of the room renovations are poorly done (unfinished edges, curtains falling off tracks, weird & dusty carpet baseboards..) -there’s a terrible smell coming from the bathtub and the hot water is hit & miss (mostly miss!) -most of the hotels surrounding this one are closed

    -Tangier is a great city! -some of the hotel has been renovated -staff are lovely -location is quiet and close to some nice restaurants/cafés -it’s a nice walk into town or a quick taxi ride

    Stayed in December 2024

  • Reviewed: 29 October 2024

    7.0
    The hotel needs a gym and renovation of some rooms, especially on the first floor.
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No hace gym.

    Safe & comfortable

    Stayed in October 2024

  • Reviewed: 22 September 2024

    6.0
    For the price I expected more
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Loud music during the night

    Location

    Stayed in September 2024

  • Reviewed: 16 September 2024

    7.0
    Little details spoiled the stay. No 5 star. Maybe 3.5
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not set up very well. Looks like the architect had never designed a hotel. Have to lug your bags down stairs to get to the lobby. Only one small elevator to get to the floors. Had to walk outside thru parking lot to get to the pool. Pool tiles coming off. Hall lighting outside room on motion switch did not activate till we were 4 to 5 steps from our room. Shower enclosure had no door and splashed water everywhere. Bathroom tiles were black and not smooth( like acid etching) and dark color scheme was depressing. Room door was hard to close and could easily lead to room being left open if not extremely careful. Also the 4th floor elevator was on step shot of the floor. A tripping hazard that got my 77 year old wife.

    Good location and pool access Bed good

    Stayed in September 2024

  • Reviewed: 16 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Every morning they didn’t had the orange juice or olive oil for the breakfast for example.

    Everything was really nice, but they have to re adjust the things that are broken on the rooms, like there is no place where to leave the shampoo while you’re showering, also the towels and many things like this.

    Stayed in September 2024

  • Reviewed: 2 September 2024

    5.0
    Very high price for this hotel
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The people who work there are nice and do a good job.

    There was noise in the street we didn't sleep well the people who work there are very nice the place is close to the sea

    Stayed in September 2024

  • Reviewed: 23 July 2024

    5.0
    Very old hotel that could maintain its legacy
    • Leisure trip
    • Solo traveller
    • Prestige Suite
    • Stayed 1 night
    • Submitted via mobile

    Location is considered far from the hob of malabata Noisiness of the club is unbelievable The hotel seem just had a renovation which was horrible and miserable Even the price doesn’t worth.

    The staff was friendly Breakfast and the views of the restaurant

    Stayed in July 2024

  • Reviewed: 9 May 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Weird room design, shower without door , smelly room .

    Good breakfast with a nice sea view

    Stayed in May 2024

  • Reviewed: 15 March 2024

    5.0
    Passable
    • Leisure trip
    • People with friends
    • Prestige Suite
    • Stayed 2 nights
    • Submitted via mobile

    Quite a few things but won't list them as they know what they need to improve on

    Friendly staff especially the New Manager Noorudeen

    Stayed in March 2024

  • Reviewed: 10 March 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    There is look like 3* hotel, not 5 star hotel, the room even does not have a drinking water! When i asked the water they charged so high price just for water, another room where my friend stayed there was water in drinking bottles, but my room not! The hot water is not warm enough, the soundproofing is poor, you can hear passing cars, the bath seems not fully equipped. The hotel smells of smoke. The only thing that was good was that the staff working at the reception desk were helpful and nice

    The only thing that was good was that the staff working at the reception desk were helpful and nice

    Stayed in March 2024

  • Reviewed: 4 March 2024

    5.0
    Worst hotel as five stars my rate 2 - 3 maximum
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room amenities are shortage i asked to provide answers was out of stock

    Stayed in February 2024

  • Reviewed: 28 February 2024

    6.0
    Tangier is a magnificent city, windy in winter very busy in summer but I don't know why I loved it !
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 7 nights

    The TV was awful, the situation of the hotel on the top of a hill with no possibility to order for transportation was very annoying, imagine the casino of the Movinpick was at 650 metres but we could never reach it as catching a cab at night under the wind was not possible for aged people, I also disliked how the bill was handled . I have booked through Booking.com in euro as a definite price ( I am Genius 2 ) and what was my surprise to see the hotel has converted my price in, Morrocco Dirham and then of course my bank charged me more than 50 euros commission ( 5% more that what I was expected to pay ).......I was very upset but I didn't get anything back ! I also disliked that somewhere in the description of the hotel they talk about a shuttle.........

    The very delicious breakfast, and special regards to Elyes the very dynamic waiter, the room with balcony ( very nice size the room ), the confortable bed and coussins, the hotel arranged for free our transportation the first day from the train station to the hotel and the last day from the hotel to the train station

    Stayed in February 2024

  • Reviewed: 23 January 2024

    5.0
    To explore Tangier and great restaurants, I would stay in a hotel more centrally located.
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night

    Location quite far from the centre compounded with the staffs difficulty helping us getting a 5 person taxi. Had room with view of back wall 224 and that was a disapointment.

    Staff was friendly, especially the manager of the hotel. Very helpful. Breakfast was quite nice and specially young gentleman who was our waiter was fantastic.

    Stayed in January 2024

  • Reviewed: 30 December 2023

    5.0
    Not value for money
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    As above

    The rating is higher than many other hotels in the area but it seems it is not correct. The rooms are basic, breakfast is good but it’s not worth the amount you pay. It’s not clean reception are not as helpful as they should be for a 5 star hotel. No drinks or food in the fridge. I even had to ask for water. It’s not a 5 star and certainly not worth the per night rate.

    Stayed in December 2023

  • Reviewed: 28 November 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The place need to be renovated floor was damage blind was damaged

    Stayed in November 2023

  • Reviewed: 26 November 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Toilets don’t have doors … 😅

    Its location and its staff ! The guy at the front desk was beyond nice and helpful

    Stayed in November 2023

  • Reviewed: 11 November 2023

    6.0
    Very comfortable
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    I disalike the light in the room,, using light sensor in the room was very uncomfortable,,,How ever made shuold try to stay in the room

    Great breckfast, out standing service friendly staff, .. specially Elias,,,even he serve alone,, always smiling and very affeciant

    Stayed in November 2023

  • Reviewed: 1 November 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathrooms have no doors Some stains at the sofa No slippers provided and there were no carpets in the room Small tub at the shower and it wasn’t comfortable taking shower

    Stayed in November 2023

  • Reviewed: 30 October 2023

    5.0
    Overrated it is a four star hotel
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Outdated furniture and

    Location

    Stayed in October 2023

  • Reviewed: 17 August 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff is verry kind

    Stayed in July 2023

  • Reviewed: 15 July 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not clean, the size of the room was too small

    Only the good location that I recommend

    Stayed in July 2023

  • Reviewed: 20 June 2023

    7.0
    Tanger update perfect
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    This shower was very small between the glass screen and washbasin. We couldn't move almost.

    In the breakfast there's a big range of specialities maroccans, comfortable bed , the personal very near.

    Stayed in June 2023

  • Reviewed: 15 May 2023

    6.0
    It did it’s purpose. but wasn’t a wow place
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    it was okay.

    it was fine nothing to like specially, some stuff were friendly at least.

    Stayed in May 2023

Showing 1 – 25

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