Reviews of Kasbah Tizzarouine
Route de Tinghir, 45150 Boumalne, Morocco

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Reviewed: 24 May 2025 · Stayed in May 2025
Verified reviewReviewed: 14 May 2025 · Stayed in April 2025
Verified reviewReviewed: 7 May 2025 · Stayed in April 2025
Verified reviewThe whole property was overlooking the valley and had a beautiful view of the sunset. The staff was so nice and the breakfast buffet had so many different foods
Dear Rita, Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay and that the views, staff, and breakfast buffet made your experience memorable. It was a pleasure having you with us, and we truly appreciate you taking the time to share your feedback. We hope to welcome you back again soon for another lovely stay! Warm regards,
Dear Rita, Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay and that the views, staff, and breakfast buffet made your experience memorable. It was a pleasure having you with us, and we truly ap… Show more
Reviewed: 3 May 2025 · Stayed in April 2025
Verified reviewA beautiful location above the valley, perfect to explore the surroundings, and a beautiful kasbah on the inside. Nice dinner and breakfast options, though we still had to pay 15 euros for each of the 2 children when they tried a tiny portion of rice (2 spoons) but stopped eating immediately after. Beautiful rooms with closed (walled) balconies. Nice swimming pool area.
Eve though we booked a room with a double bed and 2 twin beds, our room for 2 + 2 grown up children had only one double bed and some small sofas in the 1,00 - 1,20 m length (adapted for small babies). We have been given a far away room in the back of the main building, among the bus drivers rooms, which was of a different standard.
Dear Andrei, Thank you for taking the time to share your detailed feedback. We are delighted to hear that you enjoyed the unique setting of our kasbah, the views over the valley, and the quality of our breakfast and dinner offerings. It’s wonderful to know that the rooms, the swimming pool, and the overall ambiance met your expectations. We are, however, truly sorry to learn that some aspects of your stay did not fully meet your needs. Regarding the extra charges for your children’s meals, we understand your concern and will review our current policy to ensure greater fairness and clarity in the future. As for the bedding and room assignment, we sincerely regret that the configuration did not match your expectations for a family of four with grown-up children. Our team is continuously working to improve room allocation and guest satisfaction, and your comments are extremely valuable in this process. We appreciate your constructive feedback and do hope to have the opportunity to welcome you again under better conditions. Warm regards,
Dear Andrei, Thank you for taking the time to share your detailed feedback. We are delighted to hear that you enjoyed the unique setting of our kasbah, the views over the valley, and the quality of our breakfast and dinner offerings. It’s … Show more
Reviewed: 28 April 2025 · Stayed in March 2025
Verified reviewReviewed: 21 April 2025 · Stayed in April 2025
Verified reviewPleasant and clean room. Lovely views from the terrace.
Noisy tour parties. Buffet supper and breakfast mediocre.
Dear Nikki, Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed the cleanliness of your room and the beautiful views from the terrace. We sincerely apologize for the maintenance issues you encountered — we are actively working on these improvements to enhance our guests’ comfort and safety. We also regret the inconvenience caused by noisy tour groups and have noted your comments regarding the buffet supper and breakfast. Your observations are valuable and will help us improve the overall experience. We hope to have the opportunity to welcome you back and show you the improvements we are making. Kind regards,
Dear Nikki, Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed the cleanliness of your room and the beautiful views from the terrace. We sincerely apologize for the maintenance issues you encounte… Show more
Reviewed: 30 March 2025 · Stayed in February 2025
Verified reviewReviewed: 14 March 2025 · Stayed in March 2025
Verified reviewthe view from the hotel over the valley is beautiful. friendly staff.
water in the pool was very cold.
Dear André, Thank you for your feedback about your stay at Kasbah Tizarouine! We're thrilled to hear that you enjoyed the beautiful view over the valley and found the staff to be friendly—that’s truly what we strive for! Regarding the pool temperature, we apologize for the inconvenience caused by the cold water. We understand how that can affect the overall experience, and we’ll certainly look into ways to improve this aspect for future guests. We hope to welcome you back again soon so we can provide an even better experience next time! 😊 Kasbah Tizzarouine family
Dear André, Thank you for your feedback about your stay at Kasbah Tizarouine! We're thrilled to hear that you enjoyed the beautiful view over the valley and found the staff to be friendly—that’s truly what we strive for! Regarding the p… Show more
Reviewed: 26 February 2025 · Stayed in February 2025
Verified reviewThe location is spectacular, with a magnificent view on the Atlas mountains and the Dades Gorge not far from here.
Dear Paul, Thank you so much for your kind review! We're delighted to hear that you enjoyed the luxury of our facility and the beautiful pool. We understand that the water can be a bit chilly in winter, and we truly appreciate your feedback. We're also thrilled that you loved the stunning views of the Atlas Mountains and the nearby Dades Gorge. We hope to welcome you back soon for another memorable stay! Best regards
Dear Paul, Thank you so much for your kind review! We're delighted to hear that you enjoyed the luxury of our facility and the beautiful pool. We understand that the water can be a bit chilly in winter, and we truly appreciate your fee… Show more
Reviewed: 5 January 2025 · Stayed in January 2025
Verified reviewA palatial family owned establishment with excellent facilities, built on the edge of a cliff overlooking the town and there also incredible views over the Atlas Mountains. Some rooms are built into 2500 year old caves which are very interesting. Rooms are luxurious, spacious and comfortable. Staff very welcoming.
Dear Sonia, Thank you so much for your fantastic review! We're delighted to hear that you enjoyed the unique features of our property, from the stunning views over the town and Atlas Mountains to the fascinating cave rooms. It's wonderful to know that you found the rooms luxurious, spacious, and comfortable, and that our team made you feel so welcome. We truly appreciate your kind words and are grateful for your support. We look forward to welcoming you and your family back in the future! Best regards,
Dear Sonia, Thank you so much for your fantastic review! We're delighted to hear that you enjoyed the unique features of our property, from the stunning views over the town and Atlas Mountains to the fascinating cave rooms. It's wo… Show more
Reviewed: 19 October 2024 · Stayed in October 2024
Verified reviewEl trato de los empleados fue muy bueno. The truth is that the treatment of the employees was very good
La suciedad del baño. Olía fatal haciendo imposible nuestro sueño. Actually the bathroom was dirty. It smelled awful, making our sleep impossible.
Dear Ricardo, Thank you for your feedback. We're glad to hear you appreciated our staff's service. We apologize for the unpleasant smell you encountered; it was due to the heavy rain the region has experienced recently, which can sometimes affect our facilities. We're actively working to address this issue. We hope you'll consider staying with us again in the future. Best regards,
Dear Ricardo, Thank you for your feedback. We're glad to hear you appreciated our staff's service. We apologize for the unpleasant smell you encountered; it was due to the heavy rain the region has experienced recently, which can s… Show more
Reviewed: 15 September 2024 · Stayed in September 2024
Verified reviewReviewed: 12 September 2024 · Stayed in September 2024
Verified reviewReviewed: 7 September 2024 · Stayed in September 2024
Verified reviewThe view is amazing the crew is the best I really enjoyed my stay
Dear Redouane, Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed your stay with us, and we can't wait to welcome you again at Kasbah Tizzarouine. Kind regards
Reviewed: 6 September 2024 · Stayed in August 2024
Verified reviewWe loved the bedrooms, and the pool surrounds were lovely. The view from the pool area would have been great but unfortunately we didn't see it due to the weather being really foggy! The set meal was great value and the tagine and huge fruit platter were really tasty.
Despite us being asked what time we wanted breakfast, there were no staff around anywhere 15/20 minutes after this, the staff then brought in more breakfast they had made as we were finishing but it was a bit late! The wifi wasn't available in many areas.
Dear Laura, Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed your stay with us. I apologize for the inconvenience you experienced with breakfast service and the Wi-Fi issues. Your comments are valuable to us, and we will address these concerns with our team to ensure a better experience for future guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back under clearer skies. Best regards,
Dear Laura, Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed your stay with us. I apologize for the inconvenience you experienced with breakfast service and the Wi-Fi issues. Your comments… Show more
Reviewed: 5 September 2024 · Stayed in September 2024
Verified reviewReviewed: 3 September 2024 · Stayed in August 2024
Verified reviewReviewed: 30 August 2024 · Stayed in August 2024
Verified reviewReviewed: 30 June 2024 · Stayed in June 2024
Verified reviewThe position at the sunset Is amaizing. Great dinner and breakfast.
Beds for the children very small
Dear Enrico, Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you enjoyed the amazing sunset from the view of hour hotel. Your satisfaction is our top priority, and it’s always encouraging to know when we’re doing things right. We also value your constructive feedback on the extra bed for kids, Please be assured that we are taking your comments seriously and are working to address this area to enhance the experience for all our guests. Thank you again for your feedback and for choosing to stay with us. We look forward to the opportunity of welcoming you back and providing you with an even better experience. Warm regards,
Dear Enrico, Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you enjoyed the amazing sunset from the view of hour hotel. Your satisfaction is our top priority, … Show more
Reviewed: 15 June 2024 · Stayed in May 2024
Verified reviewReviewed: 11 May 2024 · Stayed in April 2024
Verified reviewWlan was only available at reception
Dear Dirk, Thank you so much for taking the time to share your feedback with us. We are delighted to hear that you had a positive experience at Kasbah Tizzarouine. your satisfaction is our top priority, and it’s always encouraging to know when we’re doing things right. We also value your constructive feedback on the Wifi problem. Please be assured that we are taking your comments seriously and are working to address these areas to enhance the experience for all our guests. Thank you again for your feedback and for choosing to stay with us. We look forward to the opportunity of welcoming you back and providing you with an even better experience. Kind regards,
Dear Dirk, Thank you so much for taking the time to share your feedback with us. We are delighted to hear that you had a positive experience at Kasbah Tizzarouine. your satisfaction is our top priority, and it’s always encouraging to know … Show more
Reviewed: 17 January 2024 · Stayed in January 2024
Verified reviewReviewed: 17 January 2024 · Stayed in January 2024
Verified reviewReviewed: 18 October 2023 · Stayed in October 2023
Verified reviewReviewed: 16 October 2023 · Stayed in October 2023
Verified reviewBeautiful view. Great pool. Serene environment. Comfy and clean rooms. Staff were helpful and flexible
Breakfast was not very tasty and the staff wore extremely formal attires (tuxedos..) which felt overly formal