Reviews of Hostal La Joya
Rue Sidi Ahmed El Ouafi, 91000 Chefchaouene, Morocco
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Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 June 2025 · Stayed in May 2025
Verified reviewNice
Reviewed: 8 June 2025 · Stayed in May 2025
Verified reviewReviewed: 5 May 2025 · Stayed in April 2025
Verified reviewReviewed: 27 September 2024 · Stayed in September 2024
Verified reviewThe boys at the hostel, even though they barely spoke English, were very nice and tried to understand my broken French. It was also located very close to the medina. A person cleaned the bathrooms every morning.
The beds were really uncomfortable, like 4/10, just bearable for a few nights but I kind of dreaded lying down. The rooftop had a great view but there were no couches or anything, just plastic chairs without pillows. A few couches would have made it SO much better. The toilets, although cleaned every day, smelled bad and the shower only occasionally had warm water. There were no places to hang out except for the badly equipped rooftop. The lights on the rooftop didn't work and neither did the ceiling light in our room.
Hi Anna-Maria, Thank you so much for taking the time to leave such a detailed review. We really appreciate your honesty—it helps us a lot to understand what worked for you and what clearly needs improvement. We’re glad to hear you found our team friendly and that the location near the medina was convenient. It also means a lot to know that, even with the language barrier, our team did their best to connect with you—that’s the spirit we always hope to share with our guests. That said, we’re truly sorry to hear about the discomfort with the beds, the rooftop setup, and the lighting issues. You’re right—those plastic chairs aren’t ideal, and adding couches is something we’ve actually been considering. Feedback like yours helps us move in the right direction. We’ll also make sure the maintenance and cleaning teams are aware of the issues with the lights, toilets, and showers. Thank you again for being both honest and fair in your comments. We hope we’ll get the chance to welcome you back with improvements that truly make a difference. Warm regards, The team at the hostel
Hi Anna-Maria, Thank you so much for taking the time to leave such a detailed review. We really appreciate your honesty—it helps us a lot to understand what worked for you and what clearly needs improvement. We’re glad to hear you found ou… Show more
Reviewed: 15 August 2024 · Stayed in August 2024
Verified reviewThe room was spacious and the view was beautiful. And they did a good in maintaining cleanliness in the hostel.
I was on the 1st but had to either shower on the ground floor or 2nd floor because there was no shower on the 1st floor. They did a good job keeping the restroom clean but there was a stench smell from the pipe/drainage.
Hi, Thank you so much for sharing your experience. We're happy to hear that you appreciated the spacious room, the beautiful view, and the cleanliness of our hostel. We also appreciate your honest feedback regarding the shower availability on the first floor and the drainage smell. We understand this may have caused some inconvenience, and please know that we are already looking into solutions to improve the facilities and address this issue. Your input helps us improve, and we hope to welcome you again in even better conditions. Kind regards,
Hi, Thank you so much for sharing your experience. We're happy to hear that you appreciated the spacious room, the beautiful view, and the cleanliness of our hostel. We also appreciate your honest feedback regarding the shower availab… Show more
Reviewed: 24 July 2024 · Stayed in July 2024
Verified reviewReviewed: 3 July 2024 · Stayed in July 2024
Verified reviewIt’s a nice little hostel, situated just outside the old town though still in the centre. The staff are all friendly and welcoming. A pretty good hostel. Recommended.
Thank you so much for your kind words! We're glad you enjoyed your stay and appreciated our central location and welcoming team. It means a lot to us that you'd recommend the hostel — we hope to welcome you back again soon!
Reviewed: 9 May 2024 · Stayed in May 2024
Verified reviewStaff is friendly and willing to help inspite of our language barrier.
They state there to be a shared kitchen. There isn't.
Thank you for your feedback! We're very happy to hear that you found our staff friendly and helpful — we always do our best to assist all our guests, regardless of language differences. We’re sorry for the confusion regarding the kitchen. While we do have some shared facilities, we understand this may not have met your expectations and we’ll make sure our listings are clearer moving forward. We appreciate your input and hope to welcome you again.
Thank you for your feedback! We're very happy to hear that you found our staff friendly and helpful — we always do our best to assist all our guests, regardless of language differences. We’re sorry for the confusion regarding the kitche… Show more
Reviewed: 5 May 2024 · Stayed in May 2024
Verified reviewReviewed: 4 May 2024 · Stayed in May 2024
Verified reviewI don’t understand why this hostel has such low rating. It’s perfectly located 5 mins from main square but also from mountain 🏔️. The guys working there don’t speak much other than Arabic but they are so nice and friendly. And the most important ! You can pay with card!!!!!
The bathroom has a big windows always opened - it’s cold at night.
Thank you so much for your kind and thoughtful review! We're really glad you enjoyed the location — being close to both the main square and the mountains is something many of our guests appreciate. We're especially happy to hear that you felt welcomed by our team, even with the language differences. And yes — being able to pay by card is a convenience we’re proud to offer! Thank you also for pointing out the open bathroom window — we’ll look into how we can make it more comfortable, especially during the colder nights. We truly appreciate your feedback and hope to welcome you again soon!
Thank you so much for your kind and thoughtful review! We're really glad you enjoyed the location — being close to both the main square and the mountains is something many of our guests appreciate. We're especially happy to hear tha… Show more
Reviewed: 3 May 2024 · Stayed in May 2024
Verified reviewReviewed: 30 April 2024 · Stayed in April 2024
Verified reviewStaying in La Joya was a really nice expriences which also helped us get into the local culture, it's pretty centric located and it has facilities, there was no breakfast included and the staff was pretty attentive even though they didn't understand french to the perfection but we managed to communicate. I would stay again and recommend La Joya for travellers like us in Chefchaouen.
There was a waiting time at the begigging due to an unexespected error on the booking bit they were eager to solve it.
Thank you so much for sharing your experience at La Joya! We're happy to hear that you enjoyed your stay and felt a connection with the local culture — that's exactly what we hope our guests take away from their time here. We're also glad the location and facilities met your needs, and that our staff made you feel welcome, even with the language differences. We apologize again for the initial booking issue and truly appreciate your patience while we worked to resolve it. Your kind words and recommendation mean a lot to us, and we would love to welcome you back anytime you're in Chefchaouen!
Thank you so much for sharing your experience at La Joya! We're happy to hear that you enjoyed your stay and felt a connection with the local culture — that's exactly what we hope our guests take away from their time here. We're… Show more
Reviewed: 27 October 2023 · Stayed in October 2023
Verified reviewLocation
One shared shower for entire building and shared bathroom
Reviewed: 15 October 2023 · Stayed in October 2023
Verified reviewReviewed: 28 August 2023 · Stayed in August 2023
Verified reviewReviewed: 24 August 2023 · Stayed in August 2023
Verified reviewPrimary the location, it was literally next the old medina and close to all chefchaouen popular sites.
There’s nothing to complain about relatively to the price.
Reviewed: 22 August 2023 · Stayed in August 2023
Verified reviewEverything
Reviewed: 21 August 2023 · Stayed in August 2023
Verified reviewReviewed: 16 August 2023 · Stayed in August 2023
Verified reviewThe location
Not clean the bathroom smells
Reviewed: 2 May 2023 · Stayed in May 2023
Verified reviewLocation. Staff good.
Rooms small, & noisy.
Reviewed: 5 April 2023 · Stayed in April 2023
Verified reviewLocation and street access for motorcycle.
Reviewed: 27 March 2023 · Stayed in March 2023
Verified reviewminimalist ! perfect for our needs! loved the rooftop balcony and the view of the mountains.
Reviewed: 12 February 2023 · Stayed in December 2022
Verified reviewNothing
Filthy. Poor wifi. Front desk playing video games at 3 a.m. Bathrooms moldy and very dirty.