The bathrooms door had an issue, got stuck inside and wouldn't open twice. The spa was closed and not open for weeks as undergoing works.

Very nice view and staff, the cleaner Lamiae was exceptional

Stayed in August 2025

Staff treatment, ITM didn’t withdraw the money while it is deducted from my account. Securities was rude every time

Breakfast was nice

Stayed in August 2025

Lobby

No comments

Stayed in August 2025

The room smelled like sewage because of A/C without being fixed until the last day, we had to keep the windows open or stop AC

Location and breakfast

Stayed in June 2025

Fouzia was a very kind housekeeper

Stayed in June 2025

We had a really lovely stay. The hotel was clean, comfortable and quiet with a beautiful view from our room that we truly enjoyed. The service at the front desk was also very helpful and friendly. We felt well taken care of from the start. A special thank you to the housekeeper Fauzia who kept our room spotless and always greeted us with a warm smile. Her presence made us feel genuinely welcome every day.

Stayed in July 2025

Unfortunately, the gym was closed for renovations, and I was really upset about that. Also, when I ordered food from room service, the pizza was delivered in a wooden carton, as if I had ordered it from outside, and the tacos came with no utensils, no sauce, and just a plate

I’d like to start by saying that the check-in process was very smooth, and I particularly appreciate Achraf for taking the time to explain all the facilities to us. The check-out process was equally seamless, thanks to him. A big thank you to the housekeeping team, Lamiae and Farida, whose professionalism and helpfulness made our stay even more enjoyable."

Stayed in July 2025

The staff were absolutely wonderful — Amin and Ashraf were incredibly helpful and welcoming, going above and beyond to ensure we were satisfied with our stay. Their hospitality truly made a difference. However, the facilities did not meet our expectations. Unfortunately, there was an unpleasant odor in our room, which impacted our overall experience. We believe this is something that needs to be improved, especially considering the price we paid.

Stayed in July 2025

Only thing we didn’t like much was the buffet for breakfast. And lunch for eid al adha was not what we have expected.

The hotel was really pleasant and we have enjoyed our stay. I definitely recommend it

Stayed in June 2025

Nothing.

It was a very comfortable and spacious room. Our house keeper, Sanaa, was very kind and welcoming and made sure we were comfortable throughout our stay. The breakfast was very good with a very big variety of food. The pool was very well maintained and the snack bar was amazing.

Stayed in June 2025

The staff are great and very helpful. The room is spacious although needs little renovation. There are many options for breakfast, such as different types of bread, eggs, cheese, and salads.

Stayed in June 2025

Unfortunately, not all front desk staff were as helpful or welcoming. We believe that front desk employees should always make a strong, positive first impression. Some didn’t reflect the level of service you’d expect from a hotel like this. There was also constant noise on the balcony, which made it difficult to relax outside. Also, we stayed during the Eid holiday, and almost everything was completely closed for four days — something we were not informed about in advance ( my responsibility :)). I needed to exchange money and spent two full days trying, with no success. Although one of the hotel drivers kindly took me around, I found it unprofessional that staff who saw me struggling didn’t offer help, especially since I later found out that small exchanges can be done at the hotel itself. I particularly hold the manager responsible, who saw me searching and said nothing. That lack of initiative was disappointing.

We had a lovely time at Hotel Farah. A special thanks to Rajaa, who cleaned our room with so much care and kindness – she was amazing! Also big thanks to Kareem and Mohammed, the drivers who took us to the city with a smile. The hotel is a bit far from the center (about 10–15 minutes by car), but their help made it super easy. At the front desk, we especially appreciated Amine, who always helped us with a smile — and a few others who were also great.

Stayed in June 2025

Great cleaning and service from a young lady who works there

Stayed in June 2025

Many insects and plumbing problems In the apartment.

Location, scenery, breakfast, staff are very kind and helpful

Stayed in June 2025

A little bit for expensive

I would like to sincerely thank Imane Azelmat for her excellent work. The room was always spotless and well-organized, and her attention to detail truly stood out. Her friendly attitude and professionalism are greatly appreciated!

Stayed in May 2025

The cleaner whose name was Lamier and her work colleague whose name I can't remember was brilliant.

Stayed in May 2025

No spa or gym or indoor pool or jacuzzi and the bathrooms need updating very cramped toilet space.

Cleanliness and the view.

Stayed in May 2025

Location, some staff members, comfort.

Stayed in April 2025

Lamyae of housekeeping super nice

Stayed in May 2025

Very good service at the reception. Miss Nada was very friendly.

Stayed in May 2025

WIFI was some times slow.

Good Breakfast.

Stayed in May 2025

reservation was not helpful at all

facing the sea

Stayed in April 2025

Service to the apartments needs improvement- maybe because of distance, but still need to cater to requirements quickly

Property is very well located with sea facing view. We stayed in a Duplex Apartment which was very nice. The rooms, apartments are very well spread out with beautiful landscaping, great exteriors and beautiful settings. We were particularly impressed by the reception area - it’s beautiful overlooking the sea!

Stayed in April 2025

The view was breathtaking, and the room was exceptionally clean. Lamia took great care of us throughout our stay.

Stayed in April 2025