8.2

Reviews of Riad Chalymar

19, Derb Sharij Medina, Medina, 40000 Marrakech, Morocco

  • Jessica

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review

    I loved everything

  • Panarat

    Reviewed: 16 July 2025 · Stayed in June 2025

    Verified review
  • George

    Reviewed: 24 May 2025 · Stayed in April 2025

    Verified review

    The staff was very welcoming despite me arriving at 9:30pm. They offered mint tea upon arrival. Friendly and quick communication for all my questions before arrival.

    It was a bit challenging to find late at night in a quiet part of the Medina. Asking people as I went let me to the riad.

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  • Osman

    Reviewed: 18 May 2025 · Stayed in May 2025

    Verified review

    Rooms were amazing and beautiful property overall do recommend

    None

  • Duolikun

    Reviewed: 9 May 2025 · Stayed in May 2025

    Verified review
  • Carlin

    Reviewed: 5 May 2025 · Stayed in May 2025

    Verified review
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  • Vicky

    Reviewed: 23 April 2025 · Stayed in April 2025

    Verified review

    I feel I was mislead by some of the fabulous reviews, so I will try to be as honest as possible. I tried really hard to think about something positive to say, and I honestly couldn't find much. I think the only thing is that the room smelled less damp than some riads we have stayed at. However, this place is outrageously overpriced for what it is, even for Marrakess (see below why), and I would very much not recommend it.

    Having now spent two weeks all over Marocco and stayed in 9 different riads, including another one in Marrakesh, I can confidently say that this place is ridiculously overpriced for what it is. It is possible to walk to the centre, but it is not in a nice part of the town, and it is down some pretty dodgy alleys even for Marrakesh. I walked around the whole city by myself but as a female traveller I would be very nervous staying here alone. It manages to both be very remote AND very loud in the evening, as it seems be very close to some kind of nightclub? The place is overall very, very shabby (and definitely not chic). Our room was large enough, but there is only a curtain for a bathroom door, the tub and paint on the walls was peeling, the rug on the floor was so flithy that we couldn't walk on it barefoot, and there were no duvet covers on the divets (perhaps that is only a pet peeve of mine but duvets are not washed between guests and I am not keen in sleeping in other poeple's duvets). The porthole windows were literally coming off the walls. The main common area was very shabby, with bikes, cables, other debris stored around, the common area toilet was gross, the pool seemed pretty grim as well. To be clear, I wouldn't mind it all so much if this place was actually budget-friendly, but we paid 140 a night for it, and as I said, this is ridiculoursly overpriced. If you can get it at a better price in the off season, it may be worth it to save some money, but it is definitely not worth a price like that. For the same price we stayed in much much nicer places all over the country, including in a lovely place in a much better location in Marrakesh. The staff seemed friendly enough, not that they bothered very much with us - only to make sure that we pay the tourist tax before we left. The roof terrace has a nice view, but the loungers are old, dirty and coming apart so it's not really nice to hang out there.

    Property response:

    The staff was quite friendly until they insisted that you pay us the taxes due. I don't know if you've also used your little blackmail tactic at other establishments in Morocco. Good review, and you're offering me the taxes. Sorry, it doesn't work for us. That said, your review is obviously false and has not been confirmed by any other guest who has stayed with us. Average rating from our Booking.com guests Cleanliness rating 8.7 Location 8.9 Staff 9.5 Comfort 8.6 This is a far cry from your assessment, which is only justified by our refusal to accept your little bargain. And all guests can see that we're not selling the room for $140 in April. Another big lie that confirms your lack of objectivity (while remaining courteous). And there are no nightclubs in the medina (you have a lot of imagination) and the riad is located in a quiet cul-de-sac. The nearest shop is 300 meters away.

    The staff was quite friendly until they insisted that you pay us the taxes due. I don't know if you've also used your little blackmail tactic at other establishments in Morocco. Good review, and you're offering me the taxes. Sorry, it doesn… Show more

    Riad Chalymar
    23 April 2025
  • Osborne

    Reviewed: 1 April 2025 · Stayed in March 2025

    Verified review

    Stayed at the Riad Chalymar for 3 nights in early March. It's in an excellent central location for exploring Marrakech. It's situated down some narrow streets and not the easiest place to find but felt very safe even when returning late at night. The were staff very helpful and attentive and breakfasts were lovely. My room was clean and tidy and the shower and facilities were good.

    There's some building work near the Riad but it wasn't noisy and it didn't was any disruption. However, you do have to navigate your way past them to get to the Riad.

  • Charlie

    Reviewed: 25 February 2025 · Stayed in February 2025

    Verified review

    The staff were lovely. Sarah and Mohammad cannot be faulted. The riad was in a great location, only a 5 minute walk from the medina. The place was very clean.

    We stayed in the ground floor bedroom, it did tend to get noisy in the morning very early so maybe just ask for a different room. Some fruit would also be nice with breakfast and maybe fresh juice ! Otherwise we are happy with our stay

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  • St

    Reviewed: 21 February 2025 · Stayed in February 2025

    Verified review

    The breakfast were lovely and the staff were all very helpful whenever we required something. The Riad is also very well located as it is closed to all places of interest within the Old Town.

    The room did not have a towel in the bathroom on the first morning. This was quickly rectified by the staff.

  • Kim

    Reviewed: 2 February 2025 · Stayed in January 2025

    Verified review

    The property was a typical Riad which we’d chosen to stay so we had an authentic experience in Marrakesh. Sarah & the staff were very friendly & couldn’t do enough for us. The bed was comfortable & shower hot. It’s convenient for the square & close to the oldest Mosque so quite central.

    The Riad is through a labyrinth of lanes before you reach the door. There is building work repairing the hospital I think which is at the start of the labyrinth which is very messy & doesn’t give a good impression on arrival.

  • Kmhtatar

    Reviewed: 27 January 2025 · Stayed in January 2025

    Verified review

    I liked the breakfast and the staff who were very kind.

    I was not satisfied with the bedroom because it was cold, and the toilet had no door. The bed was small, and the sheets were never changed, even though the bed was made. The bedding felt like a parachute and was very uncomfortable, with constant rustling from the plastic material that made it hard to sleep. Additionally, the room was old and poorly insulated, which meant that noises from guests going downstairs for breakfast, especially after 8:30 AM, were very loud.

    Property response:

    Thank you for your comment. You booked the economy standard room on the ground floor. I advise you to book a superior room on the upper floor next time. Sheets are changed every 3 days when you stay for a week

    Riad Chalymar
    27 January 2025
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  • Lauris

    Reviewed: 12 January 2025 · Stayed in January 2025

    Verified review
  • Walter

    Reviewed: 5 January 2025 · Stayed in December 2024

    Verified review

    great location near the center, good breakfast

    the price for the room is very high for this price I expect more

  • Firoz

    Reviewed: 30 December 2024 · Stayed in December 2024

    Verified review

    It’s a traditional riad that is well maintained and kept clean. Location is very convenient if you are looking to explore the Medina, Mosque or the Jamaa Al Fnna areas. The breakfast is delicious. All the staff are extremely welcoming & friendly. Both, Sarah and Mohammed were available to help make recommendations or support in any way to make your stay comfortable. The staff were exceptional and I would highly recommend the place.

    My issue might be specific to the room I had but the room on the ground floor which is not noise proofed. This might be uncomfortable for yourself or others if like me you snore :)

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  • 7.0 Good
    Lorenzo

    Reviewed: 10 December 2024 · Stayed in December 2024

    Verified review

    Sara is special... really the best of the Riad!!!Place Jema el fna is in 5 minutes walk

    Just a tent between the room and the private bathroom

  • Emily

    Reviewed: 29 August 2024 · Stayed in August 2024

    Verified review

    It was cheap. The location was great- easy walk to everything we needed to get to.

    The staff were friendly but no one went above or beyond. The bathroom didn’t have a curtain to divide it from the bedroom until the 3 night of our 3 night stay. No hand soap for the sink, even when I asked. I was told to use the body wash from the shower. Still not sure which of the 2 little containers was the body wash. Not labeled. One was yellow. One was white, then refilled on the 3 night with something green so I was half white and half green. No new towels during our stay. We needed to check out early on our last morning (7:00) and asked if we could have a little something for breakfast prepared. Were told, “no problem. We’ll do something to go.” Not a soul was around then we left. No breakfast, not checkout. But, they made sure we paid out city tax the night before. I don’t recommend Riad Chalymar, but it is cheap.

  • Graham

    Reviewed: 30 June 2024 · Stayed in June 2024

    Verified review

    Beautiful property, cool from the heat and everyone was welcoming all the time.

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  • Harald

    Reviewed: 17 June 2024 · Stayed in June 2024

    Verified review

    Extremely helpful and friendly staff, great location to explore the markets/city, good breakfast, extremely quiet & off-the-beaten-track location

    n/a

  • Adil

    Reviewed: 17 June 2024 · Stayed in June 2024

    Verified review
  • Juan

    Reviewed: 11 June 2024 · Stayed in June 2024

    Verified review

    the breakfast was awesome, everything was delicious. the location is good but the path to get to the property is a little bit scary but in marruecos it is normal.

    the path to get to the Riad to scary.

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  • Reema

    Reviewed: 9 June 2024 · Stayed in June 2024

    Verified review

    Well located Riad. Our hosts Sarah and Mohammed were very welcoming and helpful. Our stay was as comfortable as can be. Don’t miss their breakfast.

    The bathroom didn’t have a door, just a curtain. This might be normal is all riads, but was a little surprising for us.

  • Mas

    Reviewed: 27 May 2024 · Stayed in May 2024

    Verified review

    the staff were amazing the property was magic however the path to the riad is a little ropey but it’s fine after the first time u have done i would stay here again and totally recommend

    the pool wasn’t working and wasn’t filled if that is fixed this riad would be 10 out of 10

    Property response:

    Thank you very much for your comment, a great pleasure to have welcomed you to Riad Chalymar. Sorry for the problem with the swimming pool which has now been repaired

    Riad Chalymar
    27 May 2024
  • Ana

    Reviewed: 28 April 2024 · Stayed in April 2024

    Verified review

    An incredible, surprising experience. The street to the riad seems difficult but it's kind of Marrakesh, very close to Jemana Alfena, 5 minute walk. The breakfast was very welcoming and varied, they even arranged for us to be there 1 day earlier because we were going on a tour. Sara and Moahmed are kind and wonderful people, they gave us information, we shared tips, experiences and we made friends. Very kind, I love this people. Wonderful people. We loved it and we will repeat our experience at this riad. I recommend .

    We want stay more days but we need work in Portugal.

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  • Riccardo

    Reviewed: 22 April 2024 · Stayed in April 2024

    Verified review

    Everything perfect and Ms. Sarah is really the top of the top!!

    Nothing because everything is perfect.

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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