Room service department

Stayed in August 2025

The food was exceptional, and the staff went above and beyond. It was like being in another era. Every single staff member was amazing.

Stayed in May 2025

I have no complaints because the minor issues I had were resolved immediately and the hotel went above and beyond to compensate for any in convenience.

Attentiveness of staff, views, amenities, and the warmth of all of the staff

Stayed in December 2024

Nothing to dislike

Amazing stay, staff couldn’t do enough for us. The room was outstanding with everything thing you could wish for. Good breakfast with varied choice each day. We had a meal at the Saffron Restaurant which was excellent. Had a massage at the Spa which was 10/10 also, thanks to Sri. Would highly recommend this hotel to anyone looking to stay in Tamouda Bay.

Stayed in January 2025

We found many ants in the restroom and dressing area. We didn't utilize the villa pool due to cold temperature, wished that they installed heating system

The hospitality and the service from everyone, special thanks to the reception Ayoub and Rahima, breakfast restaurant Lucy, and the rest of course. Beach was clean

Stayed in September 2024

You dont have any option to eat outside, everything is super far. Its a shame cause the hotel restaurants are very good but way too expensive for what they are.

Most beautiful hôtel room ever.

Stayed in July 2024

Everything was perfect, we had a wonderful time. Our villa was clean, the service was perfect, the staff is friendly and cheerful.The breakfast was variant and tasty. Shoutout to Ayoub and Omar at the front desk.

Stayed in September 2024

Room service was exceptionally slow, by the time the food arrived it was very cold.

It was super clean, El Khardir & Al Hasna Kharaz from the housekeeping team always catered to our needs and consistently checked if we needed anything during our stay. The rooms were exceptionally clean and tidy. Rachida from the breakfast team was amazing, always finding ways to accommodate everyone's needs. We had two villas with a total of 10 people, and Rachida's leadership was impressive in the way she managed her team. Breakfast ran like clockwork, especially comparing to other departments.

Stayed in August 2024

Great service

Great service

Stayed in July 2024

Great pleasure to stay

Excellent services

Stayed in July 2024

NA

Sparkling Clean, great hospitality & and beautiful location

Stayed in June 2024

Everything about this hotel is amazing. The rooms, food and staff all exceeding our expectations. The breakfasts were some of the best i have ever had. The staff goes out of its way to make your stay incredible. I can't say enough about this place.

Stayed in July 2024

The Volubilis Restaurant staffing for dinner could use a bit more training. In comparison to the other dining options, the service was not brilliant and the food, while good was not especially memorable.

I had heard about Banyon Tree Tamouda Bay for some time and was finally able to experience it first hand. It is a lovely high end resort on a beautiful beach about 90 minutes outside of Tangier, Morocco. The villas are private, ample and well laid out. Having a private pool was amazing. The property is rather large and having golf cart service to ferry you around was an added plus. The service was impeccable overall. The Buddha Bar, Azura Beach Club and Saffron were all top notch and delicious. The included breakfast offered an elaborate choice of anything you could imagine you might want to have to start your day. Rashida, the breakfast manager deserves credit for making it a memorable experience.

Stayed in July 2024

Nothing at all

Everything

Stayed in June 2024

The food was a bit limited. Due to be a quiet time of year some restaurants were not open. Also some of the staff struggled to understand English so we had some miscommunications

The staff were so friendly and helpful especially Omar at reception. They helped us plan excursion days out to local towns with a guide. The spa treatment was superb. The room was absolutely beautiful

Stayed in April 2024

The staff were extremely friendly and polite. We had room service twice a day with all towels and sheets changed every day. Everything was very clean and well organized. The manager and staff were coming to our table every day to say good morning have a chat give us some tips for the day. Nabil, the hotel receptionist sent us massages in advance of our arrival and sent a very nice oil burner to our home address to make up for few minutes delay during our checkout. Very good experience.

Stayed in November 2023

nothing, everything was good

Exceptional stay at Banyan Tree Tamuda Bay! Immensely grateful to Sanaa, the manager, and the dedicated lobby staff for their warm hospitality. Special thanks to everyone for the VIP service, and hats off to the talented chefs for the delectable dining experience. The villa was impeccably clean, showcasing their attention to detail. A heartfelt thank you for making our stay unforgettable

Stayed in January 2024

Nothing

Everything!

Stayed in November 2023

It would be better if they have heated pools for cold weather ( we went on Nvember). We haven’t use ours that much because the water was too cold even with a sunny weather. Not all staff knows how to speak english. Communication is a bit hard considering it’s a luxury hotel.

Everything!

Stayed in November 2023

The staff are the biggest credit to this place but hard to put into words how amazing the whole resort is, incredible private villa with pool and huge bath, 2x TVs all you could ask for plus cleaned in the morning immaculately and whilst out to dinner each night ready for bed! Dinner was outstanding, ate at both the Thai and Moroccan restaurant which were top top level. Staff couldn't be anymore accommodating, we travelled with our 6 week old baby and they set up a crib. Spent a couple of hours at the Spa which was also a dream. Will be back and highly recommend!

Stayed in October 2023

Jacuzzi were not clean

Staff were amazing Housekeeping were very friendly

Stayed in August 2023

Despite it being low season, the staff (Mr. Ilyas and his team) and were particularly attentive to any need or desire- and so in a beautiful hotel with splendid views. The villas are incredible, with lovely details and a great upkeep service throughout the day. A special Thank you to Mr. Ilyas for your great and appreciated hospitality!

Stayed in October 2023

Clean property with regular service for a pleasant stay.

Perfect villa in Morocco with excellent service.

Stayed in September 2023

The time for check in and check out could be improved.

The staff and the property itself were excellent.

Stayed in July 2023