Reviews of Banyan Tree Tamouda Bay 5 stars
Route Nationale 13, Oued Negro, PB 526, 93100 Fnidek, Morocco
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Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewRoom service department
Dear Hanan, Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to hear that you enjoyed our facilities, cleanliness, and comfort, and that you had an overall pleasant experience. We have also taken note of your comment regarding the room service department. Please rest assured that your feedback will be shared with our team so we can improve the quality and attentiveness of our service. We truly value your input as it helps us enhance the experience for all our guests, and we hope to have the opportunity to welcome you back for an even more seamless stay in the future. Banyan Tree Tamuda Bay
Dear Hanan, Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to hear that you enjoyed our facilities, cleanliness, and comfort, and that you had an overall pleasant experience. We h… Show more
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewReviewed: 4 May 2025 · Stayed in May 2025
Verified reviewThe food was exceptional, and the staff went above and beyond. It was like being in another era. Every single staff member was amazing.
Dear Amanda, Thank you for your wonderful words. We're truly delighted to know your experience felt so extraordinary and timeless. It was our absolute pleasure to welcome you, and we’re grateful for your appreciation of the team and cuisine. We look forward to the joy of welcoming you back for another exceptional stay. Warm regards, Banyan Tree Tamouda Bay
Dear Amanda, Thank you for your wonderful words. We're truly delighted to know your experience felt so extraordinary and timeless. It was our absolute pleasure to welcome you, and we’re grateful for your appreciation of the team and cu… Show more
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewReviewed: 19 March 2025 · Stayed in March 2025
Verified reviewReviewed: 9 February 2025 · Stayed in February 2025
Verified reviewReviewed: 6 January 2025 · Stayed in December 2024
Verified reviewReviewed: 6 January 2025 · Stayed in December 2024
Verified reviewDear Najet, Thank you for sharing such heartfelt feedback. We are truly touched to know that your experience with us was not only peaceful but also transformative. Creating meaningful connections and cherished memories is at the heart of what we do, and we are thrilled to hear that you left feeling enriched and with new friends and family. We look forward to welcoming you back for another inspiring and unforgettable journey. Warm regards, Banyan Tree Tamouda Bay.
Dear Najet, Thank you for sharing such heartfelt feedback. We are truly touched to know that your experience with us was not only peaceful but also transformative. Creating meaningful connections and cherished memories is at the heart of w… Show more
Reviewed: 6 January 2025 · Stayed in December 2024
Verified reviewAttentiveness of staff, views, amenities, and the warmth of all of the staff
I have no complaints because the minor issues I had were resolved immediately and the hotel went above and beyond to compensate for any in convenience.
Dear Najet, Thank you for sharing your experience with us. We are thrilled to hear that you enjoyed the attentiveness of our staff, the breathtaking views, and our amenities. It brings us great joy to know that any concerns were resolved promptly and that our team went above and beyond to ensure your stay was nothing short of exceptional. We look forward to the pleasure of welcoming you back for another unforgettable experience. Warm regards, Banyan Tree Tamouda Bay
Dear Najet, Thank you for sharing your experience with us. We are thrilled to hear that you enjoyed the attentiveness of our staff, the breathtaking views, and our amenities. It brings us great joy to know that any concerns were resolved p… Show more
Reviewed: 5 January 2025 · Stayed in January 2025
Verified reviewAmazing stay, staff couldn’t do enough for us. The room was outstanding with everything thing you could wish for. Good breakfast with varied choice each day. We had a meal at the Saffron Restaurant which was excellent. Had a massage at the Spa which was 10/10 also, thanks to Sri. Would highly recommend this hotel to anyone looking to stay in Tamouda Bay.
Nothing to dislike
Dear Steven, Thank you for sharing such a wonderful review of your stay at Banyan Tree Tamouda Bay! We’re thrilled to hear that your experience was fantastic, from the outstanding room and varied breakfast to the exceptional meal at Saffron Restaurant. It’s delightful to know that Sri at the Spa made your massage a perfect 10/10. Your kind words about our team and services truly mean a lot, and we’re so pleased that we could make your stay so memorable. We hope to welcome you back again for another unforgettable experience in Tamouda Bay! Warm regards, Banyan Tree Tamouda Bay
Dear Steven, Thank you for sharing such a wonderful review of your stay at Banyan Tree Tamouda Bay! We’re thrilled to hear that your experience was fantastic, from the outstanding room and varied breakfast to the exceptional meal at Saffro… Show more
Reviewed: 3 January 2025 · Stayed in December 2024
Verified reviewReviewed: 3 January 2025 · Stayed in October 2024
Verified reviewLocation
Old furniture’s
Dear Guest, Thank you for taking the time to share your feedback. We’re glad to know you appreciated the location of our property. We’ve also noted your comment about the furniture and will take it into consideration for our future improvements. Your insights are invaluable to us as we strive to enhance our guests’ experiences. We hope to have the opportunity to welcome you back and provide an even better stay. Best regards, Banyan Tree Tamouda Bay
Dear Guest, Thank you for taking the time to share your feedback. We’re glad to know you appreciated the location of our property. We’ve also noted your comment about the furniture and will take it into consideration for our future improve… Show more
Reviewed: 25 December 2024 · Stayed in December 2024
Verified reviewReviewed: 1 December 2024 · Stayed in November 2024
Verified reviewReviewed: 29 September 2024 · Stayed in September 2024
Verified reviewThe hospitality and the service from everyone, special thanks to the reception Ayoub and Rahima, breakfast restaurant Lucy, and the rest of course. Beach was clean
We found many ants in the restroom and dressing area. We didn't utilize the villa pool due to cold temperature, wished that they installed heating system
Dear Ahmed, Thank you for sharing your feedback with us. We are delighted to hear that you appreciated the hospitality and service provided by our team, especially Ayoub and Rahima at the reception, and Lucy at the breakfast restaurant. Your kind words will be shared with them and the rest of our staff. It's wonderful to know that you enjoyed the cleanliness of our beach as well. We apologize for the inconvenience you experienced with ants in your restroom and dressing area. Please rest assured that we take such matters seriously, and our maintenance team has been alerted to address this issue promptly. Regarding the temperature of your villa pool, we regret that it did not meet your expectations. We appreciate your suggestion about installing a heating system and will certainly consider it as we continuously seek ways to enhance our guests' comfort. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Warm regards, Banyan Tree Tamouda Bay
Dear Ahmed, Thank you for sharing your feedback with us. We are delighted to hear that you appreciated the hospitality and service provided by our team, especially Ayoub and Rahima at the reception, and Lucy at the breakfast restaurant. Yo… Show more
Reviewed: 22 September 2024 · Stayed in July 2024
Verified reviewMost beautiful hôtel room ever.
You dont have any option to eat outside, everything is super far. Its a shame cause the hotel restaurants are very good but way too expensive for what they are.
Dear Vanessa, Thank you for sharing your feedback with us. We're delighted to hear that you found our hotel rooms to be the most beautiful you've ever experienced. Your kind words mean a lot to us. We understand your concerns regarding dining options outside the hotel. Our tranquil and exclusive location can make nearby alternatives less accessible. Regarding our restaurant pricing, we strive to offer a premium culinary experience with high-quality ingredients and exceptional service, and we believe our pricing reflects this commitment. However, we appreciate your feedback and will take your comments into consideration. We hope to have the pleasure of welcoming you back in the future. Best regards, Banyan Tree Tamouda Bay
Dear Vanessa, Thank you for sharing your feedback with us. We're delighted to hear that you found our hotel rooms to be the most beautiful you've ever experienced. Your kind words mean a lot to us. We understand your concerns rega… Show more
Reviewed: 7 September 2024 · Stayed in September 2024
Verified reviewEverything was perfect, we had a wonderful time. Our villa was clean, the service was perfect, the staff is friendly and cheerful.The breakfast was variant and tasty. Shoutout to Ayoub and Omar at the front desk.
Dear Fatima Zohra, Thank you for taking the time to share your experience with us. We are thrilled to hear that your stay was enjoyable, and our team, especially Ayoub and Omar, made a positive impact during your visit. Your appreciation of the quality of service and the attention to detail in your villa and at breakfast is greatly valued. We look forward to welcoming you again for another memorable stay. Best regards, Banyan Tree Tamouda Bay
Dear Fatima Zohra, Thank you for taking the time to share your experience with us. We are thrilled to hear that your stay was enjoyable, and our team, especially Ayoub and Omar, made a positive impact during your visit. Your appreciation o… Show more
Reviewed: 27 August 2024 · Stayed in August 2024
Verified reviewReviewed: 12 August 2024 · Stayed in August 2024
Verified reviewIt was super clean, El Khardir & Al Hasna Kharaz from the housekeeping team always catered to our needs and consistently checked if we needed anything during our stay. The rooms were exceptionally clean and tidy. Rachida from the breakfast team was amazing, always finding ways to accommodate everyone's needs. We had two villas with a total of 10 people, and Rachida's leadership was impressive in the way she managed her team. Breakfast ran like clockwork, especially comparing to other departments.
Room service was exceptionally slow, by the time the food arrived it was very cold.
Dear Firase, Thank you for sharing your experience at Banyan Tree Tamouda Bay. We’re delighted to hear that El Khardir and Al Hasna Kharaz from our housekeeping team provided exceptional service, ensuring your rooms were impeccably clean and that your needs were always met. It's wonderful to know that Rachida from the breakfast team made a positive impact with her attentive service and effective leadership, ensuring a seamless breakfast experience for your group. We appreciate your feedback regarding room service and apologize for the inconvenience you experienced with the food temperature. We will address this issue with the relevant team to ensure improvements are made. Thank you for your valuable insights, and we hope to welcome you back for an even better experience. Best regards, Banyan Tree Tamouda Bay.
Dear Firase, Thank you for sharing your experience at Banyan Tree Tamouda Bay. We’re delighted to hear that El Khardir and Al Hasna Kharaz from our housekeeping team provided exceptional service, ensuring your rooms were impeccably clean a… Show more
Reviewed: 9 August 2024 · Stayed in August 2024
Verified reviewReviewed: 2 August 2024 · Stayed in July 2024
Verified reviewGreat service
Great service
Dear Shakil, Thank you for your kind words. We're thrilled to hear that you experienced excellent service during your stay at Banyan Tree Tamouda Bay. Our team is passionate about making every guest's visit memorable, and your feedback is a wonderful affirmation of their efforts. We look forward to welcoming you back soon for another exceptional experience! Warm regards, Banyan Tree Tamouda Bay.
Dear Shakil, Thank you for your kind words. We're thrilled to hear that you experienced excellent service during your stay at Banyan Tree Tamouda Bay. Our team is passionate about making every guest's visit memorable, and your feed… Show more
Reviewed: 31 July 2024 · Stayed in July 2024
Verified reviewExcellent services
Great pleasure to stay
Dear Shakil, Thank you for your kind words! We're delighted to hear that you had a great stay and enjoyed our excellent services. It was a pleasure to have you with us, and we look forward to welcoming you back for another wonderful experience. Best regards, Banyan Tree Tamouda Bay
Dear Shakil, Thank you for your kind words! We're delighted to hear that you had a great stay and enjoyed our excellent services. It was a pleasure to have you with us, and we look forward to welcoming you back for another wonderful ex… Show more
Reviewed: 27 July 2024 · Stayed in July 2024
Verified reviewThe hotel boasts a stunning location and beautiful views.
The hotel fails to justify its premium rates through service and amenities. For the price paid, I expected a more luxurious and seamless experience.
Dear Ridouan, Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed our stunning location and beautiful views. However, we are truly sorry to learn that our service and amenities did not meet your expectations. Your comments are invaluable to us as we continuously strive to improve our guest experience. We hope to have the opportunity to welcome you back in the future and provide a stay that truly reflects our premium standards. Best regards, Banyan Tree Tamouda Bay
Dear Ridouan, Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed our stunning location and beautiful views. However, we are truly sorry to learn that our service and amenities did not meet your ex… Show more
Reviewed: 18 July 2024 · Stayed in July 2024
Verified review