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Reviews of Grand Palace Hotel - Small Luxury Hotels of the World 5 stars

Pils iela 12, Rīga, LV-1050, Latvia

#14 of 114 hotels in Rīga

Guests' Choice

Review score

Based on 634 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    9.8

  • Facilities

    9.1

  • Staff

    9.6

  • Value for money

    9.0

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 28 August 2025

    9.0
    Perfect city hotel
    • Leisure trip
    • Couple
    • Deluxe Suite King with Sauna Access
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Beautiful room (but we did book a suite)

    Stayed in August 2025

  • Reviewed: 23 August 2025

    9.0
    Good hotel; some rough edges dealing with staff
    • Leisure trip
    • Couple
    • Business King Room with Sauna Access
    • Stayed 3 nights
    • Submitted via mobile

    We arrived by car from Vilnius, and found it impossible to reach the hotel because of road closures. We drove around for over 30 minutes and finally had the driver drop us off several blocks away — and had to drag our suitcases for the final stretch over cobblestone streets. When we arrived, the hotel name was hard to see — hidden under some ivy — and we weren’t even sure it was the right place. there was no porter, so we had to carry our luggage up steps and struggle with heavy doors. When we finally arrived at reception and complained the receptionist argued with us… took a while for the second staff member to come in and apologize for the inconvenience. After that, things were ok, but this incident made it clear to us that this place does not quite understand what service means.

    Very nice room; spacious and comfortable and clean. Good breakfast (though the breakfast room tended to get filled to capacity).

    Stayed in August 2025

  • Reviewed: 23 August 2025

    9.0
    Luxury spacious room, with the best customer service in Riga!
    • Leisure trip
    • Solo traveller
    • Deluxe Room with Sauna Access
    • Stayed 1 night
    • Submitted via mobile

    Spacious room, and the good service u receive from the staff.

    Stayed in May 2025

  • Reviewed: 22 August 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Superior Room with Sauna Access
    • Stayed 3 nights
    • Submitted via mobile

    Everything- it was lovely - bar very nice, good food. Perfect location and staff was so nice, helpful and very professional!

    Stayed in August 2025

  • Reviewed: 21 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room with Sauna Access
    • Stayed 3 nights
    • Submitted via mobile

    Great breakfast, beautiful room and friendly staff.

    Stayed in August 2025

  • Reviewed: 21 August 2025

    9.0
    room was very clean and roomy with high ceilings
    • Leisure trip
    • Couple
    • Junior Suite King with Sauna Access
    • Stayed 1 night
    • Submitted via mobile

    The only elevator to our room it did not involve us looking our luggage up some stairs was the housekeeping elevator. Even though staff saw us with the car to get our luggage, they didn’t offer to help us with it. It seemed like at those times. Only one person was available at the front desk, and there was no one at the bellhop station and the front desk person couldn’t leave their desk. So it was quite awkward turning the tight corners to get the cart to our room and from the room. Also, there’s a large parrot kept in a cage during breakfast and it is allowed to fly around outside cage during the day after breakfast. I do not like it being caged at all and people going up to the cage and looking at it and possibly scaring it. I don’t know how many hours it had to stay in the cage and the Cage is not big enough for it to really move. A nd it was so still in the cage that I thought it wasn’t a real bird at first. I do not like animals, caged or small pools water for human entertainment.

    We got a junior suite with spa access and the room was very clean and roomy with high ceilings and a beautiful four-poster bed, super comfortable bed and we slept like a rock. Bathroom was nice and bright and clean with separate shower and soaking tub We also got sauna access which is a one hour booking. You have to make an advance and you get the sauna all to yourself and your party. They do have private parking in a lot behind the hotel for €30 per day, but you can also park near the river for 2.50 euro per hour with overnight hours free. we opted for that per hour parking, which is only three minutes away walk away from the hotel, since we got cheaper for us that way.

    Stayed in August 2025

  • Reviewed: 20 August 2025

    10
    Polished hotel in great location in Riga Old Town
    • Leisure trip
    • Family with young children
    • Superior Room with Sauna Access
    • Stayed 2 nights
    • Submitted via mobile

    Great room, very comfortable, love the style. Classic but also remarkably well kept. Stunning breakfast (complete with parrot). Wonderful staff, great location. Restaurant is phenomenal and well priced

    Stayed in August 2025

  • Reviewed: 19 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room with Sauna Access
    • Stayed 4 nights
    • Submitted via mobile

    Old tv. Not much of a workout room

    Breakfast was great. Staff was nice.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Room with Sauna Access
    • Stayed 2 nights
    • Submitted via mobile

    Thick rowels, helpful front desk, great breakfast, free sauna

    Stayed in August 2025

  • Reviewed: 14 August 2025

    10
    Great hotel with perfect location
    • Leisure trip
    • Family with young children
    • Business King Room with Sauna Access
    • Stayed 3 nights
    • Submitted via mobile

    Great hotel wuth excellent location

    Stayed in August 2025

  • Reviewed: 10 August 2025

    9.0
    Beautiful, well-appointed hotel in a very good location.we would happily stay here again
    • Leisure trip
    • Couple
    • Superior Room with Sauna Access
    • Stayed 3 nights
    • Submitted via mobile

    The hotel is lovely, but would benefit from having a lounge for its guests - we felt a little stuck in our room when the weather was bad.

    Beautiful hotel, well-situated on a quiet road in the old town. Helpful staff, very good breakfast.

    Stayed in August 2025

  • Reviewed: 8 August 2025

    10
    Will be back for sure!
    • Leisure trip
    • Couple
    • Deluxe Twin Room with Sauna Access
    • Stayed 1 night

    5-star hotel!!!

    Quiet hotel in old Riga! Extremely Helpful staff! Very clean room was refreshed twice per day! Very important - A/C in room!! Will be back for sure!

    Stayed in August 2025

  • Reviewed: 8 August 2025

    10
    Highly Recommend!
    • Leisure trip
    • Couple
    • Deluxe Twin Room with Sauna Access
    • Stayed 3 nights

    excellent hotel!!

    Love this hotel! Extremely friendly and always ready to help staff! Great location! Very nice and clean room with A/C!!!!! Room was refreshed twice per day! From now and on I will stay only in this hotel!

    Stayed in July 2025

  • Reviewed: 3 August 2025

    8.0
    A decent and well located hotel. Not a luxury hotel by any stretch of imagination.
    • Business trip
    • Solo traveller
    • Superior Room with Sauna Access
    • Stayed 4 nights
    • Submitted via mobile

    No food available after 10 pm.

    Location and breakfast.

    Stayed in May 2025

  • Reviewed: 2 August 2025

    8.0
    Will stay again
    • Leisure trip
    • Family with young children
    • Deluxe Room with Sauna Access
    • Stayed 2 nights
    • Submitted via mobile

    Great location. Very helpful staff

    Stayed in August 2025

  • Reviewed: 31 July 2025

    9.0
    Great couples get away with a central located cosy hotel, yet pretty quiet
    • Leisure trip
    • Couple
    • Superior Room with Sauna Access
    • Stayed 3 nights
    • Submitted via mobile

    Liked the room and the whole ambiance ; staff was super friendly and helpful

    Stayed in July 2025

  • Reviewed: 30 July 2025

    9.0
    Very pleasant still - would happily stay there again!
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with Sauna Access
    • Stayed 4 nights
    • Submitted via mobile

    Lovely comfortable hotel, centrally located with friendly helpful staff! Breakfast was excellent, the bar is nice too with great menu of choices!

    Stayed in July 2025

  • Reviewed: 24 July 2025

    10
    A perfect city break location for a comfortable stay. An oasis in a fascinating city with much to see and do.
    • Leisure trip
    • Couple
    • Superior Room with Sauna Access
    • Stayed 4 nights
    • Submitted via mobile

    Nothing at all - really loved it

    Comfortable and well equipped - absolutely ideal for a short break of four nights in a fascinating city with much to see within walking distance of the hotel. Staff excellent when we wanted to travel beyond the city centre map. Lovely restaurant for a special occasion too.

    Stayed in July 2025

  • Reviewed: 22 July 2025

    10
    My third stay at the Grand Palace. Always very welcomed. Elvis and Jonza are outstanding. I will return again to this ch
    • Business trip
    • Solo traveller
    • Superior Room with Sauna Access
    • Stayed 2 nights
    • Submitted via mobile

    Everything.

    Stayed in July 2025

  • Reviewed: 22 July 2025

    8.0
    Centrally Located
    • Leisure trip
    • Couple
    • Superior Room with Sauna Access
    • Stayed 4 nights

    The bar is also a cigar smoking lounge. We were unable to fully enjoy it due to the strong cigar odor.

    The location is central to everything and very walkable. The hotel is very nice and we enjoyed the hotel staff. They were always helpful.

    Stayed in July 2025

  • Reviewed: 21 July 2025

    10
    Beautiful stay, definitely recommend
    • Leisure trip
    • Solo traveller
    • Superior Room with Sauna Access
    • Stayed 1 night
    • Submitted via mobile

    It was a beautiful room in the heart of Riga. It had wonderful staff!!

    Stayed in May 2025

  • Reviewed: 20 July 2025

    10
    Would recommend to stay there , ideal location .
    • Leisure trip
    • Couple
    • Superior Room with Sauna Access
    • Stayed 3 nights
    • Submitted via mobile

    Helpful staff and great location and immaculately clean

    Stayed in July 2025

  • Reviewed: 18 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Room with Sauna Access
    • Stayed 2 nights
    • Submitted via mobile

    The staff were amazing. The breakfast was served in a glass domed ceiling room and it was delicious. You placed your order and it was delivered to your table. The location was within walking distance to many historical buildings. I would highly recommend it.

    Stayed in June 2025

  • Reviewed: 12 July 2025

    10
    fantastic very comfortable relaxing
    • Leisure trip
    • Couple
    • Deluxe Room with Sauna Access
    • Stayed 3 nights
    • Submitted via mobile

    the style of building the common areas were outstanding

    Stayed in July 2025

Showing 1 – 25

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