Reviews of Park Inn by Radisson Riga Valdemara 4 stars
Krogus iela 1, Rīga, LV-1048, Latvia
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Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe bed was amazing,the room a good size,Adrian's and Roberts at reception Were extremely helpful. Three cheers for them!
We could have had a better view like in the old town And more vegetarian options on the menu
Dear Denise, Thank you for taking the time to share your feedback and for choosing to stay with us. We’re truly delighted to hear that you enjoyed the comfort of your bed and the size of your room. I’m especially pleased to hear that Adrians and Roberts made such a positive impression — I will certainly pass on your kind words to them. They will be thrilled to know they helped make your stay more enjoyable! We appreciate your suggestions regarding the view and the vegetarian options. While we may not be located directly in the Old Town, we always strive to offer excellent service and comfort throughout the property. Your feedback about the menu has been shared with our Food & Beverage team for consideration as we continue to improve and diversify our offerings. Thank you once again for your kind comments and helpful suggestions. We hope to welcome you back in the future. Warm regards, Vjaceslavs Sabanovs Rooms Division Manager
Dear Denise, Thank you for taking the time to share your feedback and for choosing to stay with us. We’re truly delighted to hear that you enjoyed the comfort of your bed and the size of your room. I’m especially pleased to hear that Adri… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewRooms was very clean.
Dear Kristine, Thank you so much for your fantastic review! We’re thrilled to hear that you found your room very clean and enjoyed your stay with us. Your kind words motivate our team to keep delivering the best experience possible. We look forward to welcoming you back again soon! Warm regards, Vjačeslavs Sabanovs Rooms Division Manager
Dear Kristine, Thank you so much for your fantastic review! We’re thrilled to hear that you found your room very clean and enjoyed your stay with us. Your kind words motivate our team to keep delivering the best experience possible. We lo… Show more
Reviewed: 25 August 2025 · Stayed in July 2025
Verified reviewBreakfast was good. The room was very clean. The staff was very friendly. We were able to store our luggage at the hotel after checkout.
Dear Agnes, Thank you very much for your wonderful review! We’re delighted to hear that you enjoyed our breakfast, found your room very clean, and appreciated the friendliness of our staff. We’re also glad we could assist you with luggage storage after checkout to make your stay more comfortable. We hope to welcome you back to Park Inn by Radisson Riga Valdemara soon! Warm regards, Vjačeslavs Sabanovs Rooms Division Manager
Dear Agnes, Thank you very much for your wonderful review! We’re delighted to hear that you enjoyed our breakfast, found your room very clean, and appreciated the friendliness of our staff. We’re also glad we could assist you with luggage… Show more
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe room on the 10th floor had a nice view and a terrace.
Could have been my mistake, but I realised only at the hotel, that it is exactly on one of the main road of Riga, while I though it would be in a calm and green neighbourhood.
Dear Guest, Thank you for sharing your feedback following your recent stay with us. We’re glad to hear that you enjoyed the view and terrace from your room on the 10th floor — it’s always a pleasure when guests appreciate those features. We’re sorry to hear that the location did not meet your expectations. While our hotel is situated on one of Riga’s main roads for better accessibility to key points in the city, we understand that some guests may prefer a quieter, more residential area. We do our best to describe our location accurately on all booking platforms, but we regret if there was any confusion. Your comments are important to us, and we appreciate your honesty. We hope to welcome you again in the future, perhaps in a room on the quieter side of the building, should you choose to stay with us again. Warm regards, Vjaceslavs Sabanovs Rooms Division Manager
Dear Guest, Thank you for sharing your feedback following your recent stay with us. We’re glad to hear that you enjoyed the view and terrace from your room on the 10th floor — it’s always a pleasure when guests appreciate those features. … Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewI really liked the high level of commenication and professional attidude of the reception staff.
I selected the “traveling with a pet” option, but received no confirmation before arrival, and only got an official reply three days after leaving. Fortunately, the staff knew I was coming with a dog, but I was suddenly asked to pay a €100 deposit without any prior notice, which was very unpleasant. The worst part was discovering after check-out that my body was covered with multiple bites, which specialists confirmed were from bedbugs. This was extremely stressful, and I am worried they may have traveled home with me in my luggage.
Dear Guest, Thank you for taking the time to share your detailed feedback. We appreciate your kind words about the professionalism and communication skills of our reception staff. However, we sincerely apologize for the issues you experienced with the pet policy and, most importantly, for the distress caused by the bedbug bites. We understand how upsetting this must have been, and we take such matters very seriously. Regarding the pet deposit, we regret the lack of clear communication and any inconvenience it caused. We are currently reviewing our procedures to ensure all guests receive timely and clear information about our policies. Concerning the bedbug issue, please be assured that we have immediately initiated a thorough inspection and professional treatment of the affected room to prevent any recurrence. Your comfort and safety are our highest priorities. We truly regret that your stay was affected by these problems and would welcome the opportunity to discuss this further with you to make amends. Warm regards, Vjaceslavs Sabanovs Rooms Division Manager
Dear Guest, Thank you for taking the time to share your detailed feedback. We appreciate your kind words about the professionalism and communication skills of our reception staff. However, we sincerely apologize for the issues you experie… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewComfy bed, great view and breakfast.
One of the blinds in the bathroom were broken and a little bit dirty behind the bed.
Dear Elīna, Thank you for sharing your feedback following your recent stay with us. We’re delighted to hear that you enjoyed the comfortable bed, the beautiful view, and our breakfast – it’s always rewarding to know our guests had a pleasant experience. That said, I would also like to sincerely apologise for the broken blind in the bedroom and the cleanliness issue you noticed behind the bed. This is certainly not the standard we aim to uphold, and your comments have already been passed on to our housekeeping and maintenance teams for prompt attention and correction. Your feedback is invaluable in helping us improve, and we truly appreciate you bringing these matters to our attention. We hope to welcome you back in the future for an even more seamless stay. Warm regards, Vjaceslavs Sabanovs Rooms Division Manager
Dear Elīna, Thank you for sharing your feedback following your recent stay with us. We’re delighted to hear that you enjoyed the comfortable bed, the beautiful view, and our breakfast – it’s always rewarding to know our guests had a pleas… Show more
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 August 2025 · Stayed in June 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewComfortable stay, big breakfast and good location
Paid parking
Dear Ernestas, Thank you for your positive rating and for choosing to stay with us! We are pleased to hear that you found the location convenient, enjoyed a comfortable stay, and appreciated the generous breakfast offering. Regarding parking, we understand that paid parking can sometimes be an inconvenience - we are currently working on expanding guest options, and hope it will improve your experience next time. We look forward to welcoming you again! Warm regards, Aleksandrs Nemcenko Operations Manager Park Inn by Radisson Riga Valdemara
Dear Ernestas, Thank you for your positive rating and for choosing to stay with us! We are pleased to hear that you found the location convenient, enjoyed a comfortable stay, and appreciated the generous breakfast offering. Regarding park… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewQuality of the mattress, room size, cleanliness, complimentary 2 water bottles, amenities and ambient lightening
Should provide pair of slippers, warier in breakfast should have been more
Dear Gulzar, Thank you for your excellent feedback. We’re happy to hear that you enjoyed the comfort of your room, its size, cleanliness, and the little details like complimentary water and lighting. Your comments regarding slippers and breakfast service are well noted and will be shared with the team for improvement. We look forward to welcoming you again on your next visit to Riga. Best regards, Vjačeslavs Šabanovs Rooms Division Manager
Dear Gulzar, Thank you for your excellent feedback. We’re happy to hear that you enjoyed the comfort of your room, its size, cleanliness, and the little details like complimentary water and lighting. Your comments regarding slippers and br… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewRoom is big enough, nice terrace with a good view, tasty breakfast with a decent choice. Most important free parking on premises and on the street.
Beds and pillows could be more comfy. Communication could be better. I wrote a message at around 17:30 to the hotel via booking.com platform regarding late check in possibilities and I have got the answer next day.
Dear Laima, Thank you for sharing your feedback. We’re glad you enjoyed the spacious room, terrace view, breakfast, and convenient parking. At the same time, we’re sorry that the bed comfort and delayed communication did not meet expectations. A prompt reply is especially important when guests are arranging late arrival, and your comment is a helpful reminder for us to improve. We hope to have the opportunity to welcome you again and provide you with a more seamless experience. Best regards, Vjačeslavs Šabanovs Rooms Division Manager
Dear Laima, Thank you for sharing your feedback. We’re glad you enjoyed the spacious room, terrace view, breakfast, and convenient parking. At the same time, we’re sorry that the bed comfort and delayed communication did not meet expectati… Show more
Reviewed: 18 August 2025 · Stayed in July 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewSome of the staff acted like they hated their customers. Fridge didn't work so I lost a few milk products. I had to pay a 100e deposit for a dog - in addition to the pet fee - which they didn't initiavely pay back but I had to ask for it after checkout which I imagine is easily forgotten.
Dear Topias, Thank you for sharing your experience. I am truly sorry to hear about the issues you encountered during your stay, especially regarding the service attitude, the non-functioning fridge, and the lack of proactive communication around the pet deposit refund. Please know that what you described is far from the guest experience we aim to provide. We’re currently working with the team to ensure better attentiveness and professionalism in all interactions. The fridge issue and handling of deposits will also be reviewed to prevent similar situations for future guests. Thank you again for your valuable feedback. Should your travels bring you back to Riga, I hope we’ll have a chance to restore your trust in our hospitality. Kind regards, Aleksandrs Nemcenko Operations Manager Park Inn by Radisson Riga Valdemara
Dear Topias, Thank you for sharing your experience. I am truly sorry to hear about the issues you encountered during your stay, especially regarding the service attitude, the non-functioning fridge, and the lack of proactive communication … Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewVery comfy bed and the sheets were excellent. I liked the view from our room. Breakfast was very delicious.
People next to our room were very loud, because there were kids.
Dear Cesilia, Thank you for staying with us and for sharing your kind words. I am delighted to hear that you enjoyed the comfortable bed, high-quality linens, room view, and delicious breakfast. Your compliments mean a lot to the team. I am sorry to hear that noise from neighboring rooms affected your overall comfort. Should you stay with us again, please don’t hesitate to let our reception know - the team will be happy to assist in finding a quieter solution whenever possible. We hope to welcome you back soon! Warm regards, Aleksandrs Nemcenko Operations Manager Park Inn by Radisson Riga Valdemara
Dear Cesilia, Thank you for staying with us and for sharing your kind words. I am delighted to hear that you enjoyed the comfortable bed, high-quality linens, room view, and delicious breakfast. Your compliments mean a lot to the team. I… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe receptionist when we arrived was so polite and helpful - we were a bit stressed (long story) and his easy way relaxed us right back. Exceptional service. Many thanks to him.
It is located next to the big duel carriageway in and out of town, and is a good 25 minute walk. But the weather was fine and the view from the bridge was pretty, pretty good.
Dear Harvey, Thank you for choosing our hotel and for sharing your experience. I am truly glad to hear that your short stay was made more enjoyable thanks to the warm and attentive service from our reception team. Your kind words have been passed along and are greatly appreciated. While our location may not be in the immediate center, it’s good to know you still enjoyed the walk and the views over the bridge. I hope this added a positive note to your time in Riga. We would be happy to welcome you again on your next visit! Warm regards, Aleksandrs Nemcenko Operations Manager Park Inn by Radisson Riga Valdemara
Dear Harvey, Thank you for choosing our hotel and for sharing your experience. I am truly glad to hear that your short stay was made more enjoyable thanks to the warm and attentive service from our reception team. Your kind words have bee… Show more