7.9

Reviews of Laguna House

Ezerkrasta iela 17, Sunīši, Garkalnes nov., Līči, LV-2137, Latvia

  • Theresa

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    Staff was friendly. Free parking.

    Food and drink options were limited. My bathroom shower was missing a sliding door so a shower curtain was put in place of it. Occasionally the floor would be wet since the curtain didn’t completely cover the shower tub. The bathroom sink had low pressure water. When the bathroom water was turned on, it seem smelled like rust.

  • Petras

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    Nothing

    When arrived staff dont speak english impossible to comunicate then got the key to room nr9 i open door theres 2 smalls but i booked double size bed room came back to staff saying wrong room and she insulted me that i dont speak latvian and its not my problem that my actual roon that i booked was reserved for someone else . The floors were filthy bed very uncomfortable ,shower only was spraying barely not cold water , toilet paper placed on the floor unhygienetic . Not RECOMEND !

    Property response:

    Hello there! We do apologize for your expierience. We will investigate what and how it happened. It doesn't sound like our administration. And we had an technical issue with booking availability matching available room type and physically available was sold out. Thank you for feedback anyways.

    Hello there! We do apologize for your expierience. We will investigate what and how it happened. It doesn't sound like our administration. And we had an technical issue with booking availability matching available room type and physically a… Show more

    Laguna House
    24 August 2025
  • Agnė

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    A cozy small hotel in a good location on the lake shore.

    Although the hotel has a lot of potential, the owners and staff seem to be doing everything they can to keep people from coming back: it's impossible to communicate in English at the reception, and the reception lady is very unhappy that people don't speak Russian. The restaurant is a complete mess: there is no menu, they offer three dishes to choose from, and the meat served is not fresh, they work as they want, they close when they want, they don't turn on the lights, and the prices are like in a normal restaurant... There were at least 6 spiders in our room, the bedspread smelled of chemicals or maybe mold. It's a pity.

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  • Laurynasvln

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review

    There is room for improvement, but it is good that they are trying. Cleanliness 10, staff 10.

    We stayed for three weekends, some rooms are very good, others are poor. Upgrade all of them and you have a great hotel.

  • Sarune

    Reviewed: 2 August 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    David

    Reviewed: 17 October 2024 · Stayed in July 2024

    Verified review
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  • 7.0 Good
    Natalja

    Reviewed: 16 October 2024 · Stayed in October 2024

    Verified review
  • 7.0 Good
    Dagnija

    Reviewed: 29 September 2024 · Stayed in September 2024

    Verified review
  • Urmas

    Reviewed: 28 September 2024 · Stayed in September 2024

    Verified review

    Location, parking, late check in.

    No warm water during our one night stay. Beds were squeaking badly. The room smelled like a bar where it is allowed to smoke. The reason was that there was a chimney nearby the window and they were burning something there the whole time we stayed there. Woke up in the morning and still felt the bad smell so it had to be intense.

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  • Erika

    Reviewed: 19 September 2024 · Stayed in September 2024

    Verified review
  • Piotr

    Reviewed: 7 September 2024 · Stayed in September 2024

    Verified review
  • Darijus

    Reviewed: 4 September 2024 · Stayed in September 2024

    Verified review

    Was not hot water. Big beer price cant give invoice

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  • Gunnar

    Reviewed: 2 September 2024 · Stayed in August 2024

    Verified review
  • Reido

    Reviewed: 30 August 2024 · Stayed in August 2024

    Verified review
  • Gustavs

    Reviewed: 29 August 2024 · Stayed in August 2024

    Verified review

    Private beach, lake, remote location, good for family with kids.

    Dated interior, hot water was not available, best case lukewarm, maybe because of 3rd floor or due to summer, but seems like a must have. TV had 3 channels from which 1 was not working.

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  • Nailja

    Reviewed: 28 August 2024 · Stayed in August 2024

    Verified review
  • Giedre

    Reviewed: 18 August 2024 · Stayed in August 2024

    Verified review
  • Anete

    Reviewed: 15 August 2024 · Stayed in July 2024

    Verified review

    Next to the lake.

    Took two days to change the light bulb. After three days, someone cleaned our room, even if the label (ask of room service was hanging every day. Everytime when out of toilet paper, I needed to ask for it at the reception. Just name it, not a good experience at all.

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  • Vjatšeslav

    Reviewed: 14 August 2024 · Stayed in August 2024

    Verified review
  • Marius

    Reviewed: 4 August 2024 · Stayed in August 2024

    Verified review
  • Immo

    Reviewed: 30 July 2024 · Stayed in July 2024

    Verified review

    Well-kept place in a beautiful location by the lake. Spacious family room, which basically consisted of 2 full hotell rooms with all the usual amenities and a common private lobby. Private parking and easy to get to from the main road.

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  • M

    Reviewed: 29 July 2024 · Stayed in July 2024

    Verified review
  • 3.0 Poor
    Pihlak

    Reviewed: 25 July 2024 · Stayed in July 2024

    Verified review

    The hotel was clean and some what cosi

    The bed is unbelievably noisy when turning side you would wake up. The bathroom size is not enough, it is more for kids. Staff promised to send the invoice by e-mail but never received it.

  • Tomáš

    Reviewed: 23 July 2024 · Stayed in July 2024

    Verified review

    The rooms were excellent, beautiful beach and lake

    We missed an electric kettle or something similar to make a coffee

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  • Ewald

    Reviewed: 21 July 2024 · Stayed in July 2024

    Verified review

    Outside area and the people running the Bbq place.

    Reception and service very poor as. Not very well kept nor clean. No Aircon or at least a fan in the rooms. Very few fridges. Drain and water stinks in several rooms. Maintenance not very good if needed. Stayed with a big group so most of the rooms not recommended.

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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