Reviews of The Central Kirchberg - Smart ApartHotel 4 stars
5 Rue du Kiem, Neudorf-Weimershof, 1857 Luxembourg, Luxembourg
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewCleanliness of the hotel, close to public transportation
Check in is complicated if it's out of reception working hours, no AC and fan is not helping
Reviewed: 25 August 2025 · Stayed in July 2025
Verified reviewStayed here for travelling to Grand Prix over the weekend. Ideal location and very close to the airport. Accommodation was great, large comfortable rooms and well equipped.
Dear, Thank you very much for your kind review. We are delighted that you enjoyed our convenient location close to the airport, as well as the spacious and comfortable rooms with their full equipment. We truly appreciate your feedback and look forward to welcoming you again on your next visit. Best regards, The Central Kirchberg
Dear, Thank you very much for your kind review. We are delighted that you enjoyed our convenient location close to the airport, as well as the spacious and comfortable rooms with their full equipment. We truly appreciate your feedback and … Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewDear, We are sorry to read your comment. However, we would like to kindly clarify that this reservation was marked as a no-show, meaning you did not stay with us, visit our property, or meet our staff. As such, the rating does not reflect an actual experience of our facilities or services. We sincerely hope to have the opportunity to welcome you in the future so that you may enjoy a true experience at our aparthotel. Best regards, The Central Kirchberg
Dear, We are sorry to read your comment. However, we would like to kindly clarify that this reservation was marked as a no-show, meaning you did not stay with us, visit our property, or meet our staff. As such, the rating does not reflect … Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewExcellent modern Apart Hotel. Lovely concept, great surprise the recreation area. We really enjoyed and if going back to Luxembourg we will stay again here.
Dear, Thank you very much for your excellent feedback. We are delighted that you enjoyed our modern concept and that the recreation area was a pleasant surprise during your stay. It is wonderful to know that you would choose us again when visiting Luxembourg, and we truly look forward to welcoming you back. Best regards, The Central Kirchberg
Dear, Thank you very much for your excellent feedback. We are delighted that you enjoyed our modern concept and that the recreation area was a pleasant surprise during your stay. It is wonderful to know that you would choose us again when … Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewRather central location, you can take the bus or tram to the city centre
The dryer did not work as expected and the ventilation in the bathroom and WC appears to not work as expected. Luckily, there was ventilation via the kitchen
Dear, Thank you for sharing your feedback. We would like to kindly assure you that the ventilation system in both the aparthotel and the apartments is functioning correctly and is subject to regular checks. With regard to the dryer, our reception team is always available to provide assistance whenever needed. All equipment is maintained and verified on a daily basis to ensure proper use. We regret any inconvenience you may have experienced and truly hope to welcome you again for an even more pleasant stay. Best regards, The Central Kirchberg
Dear, Thank you for sharing your feedback. We would like to kindly assure you that the ventilation system in both the aparthotel and the apartments is functioning correctly and is subject to regular checks. With regard to the dryer, our re… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewVery spacious, very clean, easy to get on a bus into the centre, staff very friendly and helpful, kids enjoyed the games room and a very well equipped kitchen. Comfortable beds too.
Nothing
Dear, Thank you very much for your wonderful review. We are delighted that you enjoyed the spacious and clean apartments, the convenient transport connections, and the comfort of our facilities. It is especially rewarding to know that your children appreciated the games room and that our staff made your stay pleasant. We truly appreciate your kind words and look forward to welcoming you again soon. Best regards, The Central Kirchberg
Dear, Thank you very much for your wonderful review. We are delighted that you enjoyed the spacious and clean apartments, the convenient transport connections, and the comfort of our facilities. It is especially rewarding to know that your… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewEasy to get to and communication for check in and parking good
Dear, Thank you very much for your feedback! We’re happy to hear that you found it easy to reach us and that communication regarding check-in and parking went smoothly. We look forward to welcoming you again soon at The Central Kirchberg! Best regards, The Central Kirchberg
Dear, Thank you very much for your feedback! We’re happy to hear that you found it easy to reach us and that communication regarding check-in and parking went smoothly. We look forward to welcoming you again soon at The Central Kirchberg!… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewGreat location. The apartment was modern, and the parking was amazing with free charging facilities for cars. The staff were exceptionally helpful and provided us with an extra table fan as it was very warm.
There is no Air Con. Although all other great positives trumped this drawback.
Dear, Thank you very much for taking the time to share your experience with us. We are delighted to hear that you enjoyed our location, the modern apartment, the parking facilities with free car charging, and especially the assistance from our team. We also appreciate your understanding regarding the lack of air conditioning. As mentioned, our staff is always happy to provide extra fans to make your stay more comfortable during warmer days. Your kind words are truly appreciated, and we look forward to welcoming you back in the future. Kind regards, The Central Kirchberg
Dear, Thank you very much for taking the time to share your experience with us. We are delighted to hear that you enjoyed our location, the modern apartment, the parking facilities with free car charging, and especially the assistance from… Show more
Reviewed: 15 August 2025 · Stayed in July 2025
Verified reviewLocation is ok, allowing quick access by public transport to the city center Good parking in the garage Deposit was returnerd to CC quickly, w/o delay Reception lady was nice
No A/C, the room was very hot, there was sone cooling gadget-noisy and inefficient We had app. on the ground floor - the windows opens actually directly to the pavement and smoker corner was close / no privacy, limited ventialtion during night They charge deposit - it is in the conditions, but still a bit weird for me
Dear, Thank you for taking the time to share your feedback. We are glad to know you appreciated our location, parking facilities, quick deposit return, and the service provided by our reception team. Regarding the apartment allocation, whenever possible and upon request, we can arrange accommodation on higher floors. Concerning the smoking area, please note that we also have a garden area on the 4th floor, which is more isolated and may offer greater comfort and privacy for our guests. We appreciate your comments and will continue to work on improving our guests’ experience. Best regards, The Central kirchberg
Dear, Thank you for taking the time to share your feedback. We are glad to know you appreciated our location, parking facilities, quick deposit return, and the service provided by our reception team. Regarding the apartment allocation, wh… Show more
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewGood size apartment with underground parking. Location was close to old town and a nice area with a big modern mall. Staff members were super helpful. Laundry also available in the building. Luxembourg was fun to see and travel around.
Dear, Thank you for your lovely feedback. We’re delighted to hear you enjoyed the spacious apartment, the convenience of our underground parking, and our location close to both the old town and the modern shopping mall. It’s wonderful to know our helpful staff and on-site laundry facilities added to your comfort, and that you had a great time exploring Luxembourg. We look forward to welcoming you again on your next visit. Best regards, The Central Kirchberg
Dear, Thank you for your lovely feedback. We’re delighted to hear you enjoyed the spacious apartment, the convenience of our underground parking, and our location close to both the old town and the modern shopping mall. It’s wonderful to … Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewSuper modern, clean, comfortable fully equipped room with comfy beds and a sofa bed for the kids. No pool but the kids enjoyed the basement playroom with pool and fussball table. There is also a very well equipped gym and the kitchen was helpful. Great, quiet location with easy access to the centre of town via the FREE buses at the end of the road.
absolutely nothing.
Dear, Thank you for your wonderful feedback. We’re delighted to hear you enjoyed the comfort, cleanliness, and quiet atmosphere of our aparthotel, as well as the modern facilities, fully equipped rooms, and convenient location with free bus access to the city centre. It’s great to know your kids enjoyed the game room and that the gym and kitchen added to your experience. We truly appreciate your kind words and look forward to welcoming you again soon. Best regards, The Central Kirchberg
Dear, Thank you for your wonderful feedback. We’re delighted to hear you enjoyed the comfort, cleanliness, and quiet atmosphere of our aparthotel, as well as the modern facilities, fully equipped rooms, and convenient location with free bu… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewBrand new place, everything is new, fresh we indeed liked our stay! We used the FREE electric car charger that is in the garage. Quite a lot of storage space if you need it too.
The place has a strange distribution, sometimes it looks you are in a maze =) but nothing that really bothers us, we got used to use 5 doors from the entrance of the place to our apartment.
Dear, Thank you for your kind feedback. We’re glad you enjoyed your stay, appreciated our brand-new facilities, the free electric car charger, and the ample storage space available. We look forward to welcoming you again soon. Best regards, The Central Kirchberg
Dear, Thank you for your kind feedback. We’re glad you enjoyed your stay, appreciated our brand-new facilities, the free electric car charger, and the ample storage space available. We look forward to welcoming you again soon. Best regar… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewClean, comfy and stylish with a decent gym and fun games room. The reception staff were friendly too
Dear, Thank you for your lovely feedback. We’re delighted you enjoyed the cleanliness, comfort, and style of our accommodation, as well as the gym, game room, and the friendliness of our reception team. We look forward to welcoming you again for another pleasant stay. Best regards, The Central Kirchberg
Dear, Thank you for your lovely feedback. We’re delighted you enjoyed the cleanliness, comfort, and style of our accommodation, as well as the gym, game room, and the friendliness of our reception team. We look forward to welcoming you ag… Show more
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewExcellent location for discovering Luxembourg. Residential areas, but just a short bus drive from city centre (buses are free). The hotel is new and modern, the room spatious and the bed large and comfortable.
Complicated online check in instructions (asking to download an app that was actually not necessary). In person checkin was much simpler.
Dear, Thank you for your kind feedback. We’re glad you enjoyed our convenient location, modern facilities, and the comfort of our spacious rooms and large beds. Regarding the online check-in, the app download is only intended for guests who prefer a more digital and autonomous experience. For those who prefer, our in-person check-in remains a simple and straightforward option. We look forward to welcoming you again on your next visit to Luxembourg. Best regards, The Central Kirchberg
Dear, Thank you for your kind feedback. We’re glad you enjoyed our convenient location, modern facilities, and the comfort of our spacious rooms and large beds. Regarding the online check-in, the app download is only intended for guests w… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewContemporary, spacious and spotlessly clean apartment. Paid secure underground parking with free EV charging. Located in a quiet residential area on the outskirts of the city. Tram station 5 mins walk uphill and bus station directly outside taking you to centre in 10 mins free of charge. Apartment has everything needed for pleasant stay.
Smart check in can be daunting if your mobile phone is having roaming/connectivity issues.
Dear, Thank you for your wonderful feedback. We’re delighted to hear that you enjoyed your first visit to Luxembourg with us, and that you appreciated the comfort, cleanliness, and spaciousness of our apartments, as well as our convenient location and secure underground parking with free EV charging. We hope to welcome you again on your next trip to Luxembourg. Best regards, The Central Kirchberg
Dear, Thank you for your wonderful feedback. We’re delighted to hear that you enjoyed your first visit to Luxembourg with us, and that you appreciated the comfort, cleanliness, and spaciousness of our apartments, as well as our convenient … Show more
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewThe apartment is great and offers the basics you need for a few days stay. Though the reception was closed when we arrived, checkin was easy and we could feel the human touch. Lots of brochures and tips available, nice lounge area with lots of books, space and comfortable sofas.
You can hear early morning/late night noise from the corridor
Dear, Thank you for your kind and detailed feedback. We’re delighted to hear you enjoyed the comfort and convenience of our apartments, the easy check-in process, and the welcoming atmosphere with our lounge, books, and travel tips. We look forward to welcoming you again for another pleasant stay. Best regards, The Central Kirchberg
Dear, Thank you for your kind and detailed feedback. We’re delighted to hear you enjoyed the comfort and convenience of our apartments, the easy check-in process, and the welcoming atmosphere with our lounge, books, and travel tips. We lo… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewExcellent, fully equipped 1 bed apartment
Dear, Thank you for your kind feedback. We’re delighted you enjoyed our fully equipped one-bedroom apartment and we look forward to welcoming you again soon. Best regards, The Central Kirchberg
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewGreat apartment in the business section of the city. This made it quiet and with free public transport a great place to stay and get around. The car park was easy to access and spacious. The rooms had everything you could need and were new and modern.
Nothing
Dear, Thank you for your wonderful feedback. We’re delighted that you enjoyed our quiet location, convenient access to free public transport, spacious parking, and modern, well-equipped rooms. It’s great to know everything met your expectations, and we look forward to welcoming you again soon. Best regards, The Central Kirchberg
Dear, Thank you for your wonderful feedback. We’re delighted that you enjoyed our quiet location, convenient access to free public transport, spacious parking, and modern, well-equipped rooms. It’s great to know everything met your expect… Show more
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewThe good and clean looking apartment.
No air condition, very hot.
Dear, Thank you for your feedback. We’re pleased to hear you enjoyed the cleanliness and appearance of the apartment. Regarding the temperature, we would like to mention that all our apartments are equipped with fans to help during the atypically hot days we sometimes experience in Luxembourg. We hope to welcome you again soon. Best regards, The Central Kirchberg
Dear, Thank you for your feedback. We’re pleased to hear you enjoyed the cleanliness and appearance of the apartment. Regarding the temperature, we would like to mention that all our apartments are equipped with fans to help during the at… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified review