Reviews of Hotel Olivier 4 stars
Route d'Arlon 140a, L-8008 Luxembourg, Luxembourg
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Reviewed: 6 August 2025 · Stayed in June 2025
Verified reviewThe rooms and huge, with all needed appliances. It was extremely clean
The bed in our two person apartment was too small for two people, Smaller than a queen sized bed.
Reviewed: 17 July 2025 · Stayed in June 2025
Verified reviewReviewed: 7 July 2025 · Stayed in June 2025
Verified reviewThe scene is very beautiful. The room is large.
It is not around the central part of the city. But the bus (30min) can arrive directly.
Reviewed: 6 July 2025 · Stayed in June 2025
Verified reviewReviewed: 2 July 2025 · Stayed in July 2025
Verified reviewThe AC did not work very well. The bed was not comfortable. The kitchen had no dishes to use.
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in May 2025
Verified reviewI booked and pre-paid online for one night through Booking.com, with a confirmed rate of €240. However, upon arrival at the hotel, I was unexpectedly told I had to pay €240 in cash for the same night. Believing there might be a system delay or an issue with the pre-payment processing, I paid the cash amount. To my absolute dismay, I later discovered that the €240 was also debited from my bank account, meaning I was charged a total of €480 for a single night's stay that should have cost €240. This is an outrageous double charge. What's even more frustrating is the hotel's complete silence. I have sent multiple emails to the hotel attempting to resolve this, but I have received absolutely no response or acknowledgement. It's been days, and I've been completely ignored. This isn't just a billing error; it's a severe lapse in customer service and professional conduct. I now have to chase down a €240 refund because of their mistake and their refusal to communicate. I strongly advise other travellers to be extremely cautious when booking with this hotel. Verify your payments meticulously and be prepared for potential double charges and a complete lack of support if you encounter an issue. My single night ended up costing me double, and the experience of being ignored is unacceptable."
Dear Sir, We are writing to you regarding your review following your stay at our hotel. Since the reservation was made on booking.com, we do not have access to your credit card and therefore were unable to charge you twice. You only paid for your stay in cash at the reception. We therefore invite you to send us proof of this debit by credit card to the email address : contact@hotel-olivier.com We also cannot find any trace of an email or message from you. The only message we received was to request a copy of your invoice, which we sent you the same day you requested it. Please be assured that we are professional and would never leave a billing error unanswered and unresolved. Perhaps this is a mistake on your part and this comment concerns another hotel? We stay at your disposal for further information. Best regards. The hotel management
Dear Sir, We are writing to you regarding your review following your stay at our hotel. Since the reservation was made on booking.com, we do not have access to your credit card and therefore were unable to charge you twice. You only paid fo… Show more
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewFree parking
Breakfast has very few options, orange juice is not fresh, coffee should be better, first day you could order omelettes and eggs from the kitchen, second day no eggs orders ( cook did not show up) but you still pay the same price... You can't reach to open the window and you have no views at all, it really needs an upgraded.
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewReviewed: 8 June 2025 · Stayed in June 2025
Verified reviewReviewed: 1 June 2025 · Stayed in June 2025
Verified reviewReviewed: 28 May 2025 · Stayed in May 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewNice quiet location
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewEnough space at the parking.
Airco made a lot of noise. Bed made noise and was not comfortable. A lot of noise from other rooms. Very very small shower with a shower curtain... Breakfast was not spectacular, not so many choices. For this price (186 Euro) I expect more. Not worth 4 stars at all!
Reviewed: 7 April 2025 · Stayed in April 2025
Verified reviewReviewed: 31 March 2025 · Stayed in March 2025
Verified reviewWas clean and comfortable and personal very helpful.
Reviewed: 29 March 2025 · Stayed in March 2025
Verified reviewReviewed: 26 March 2025 · Stayed in March 2025
Verified review10minutes from city and a Nice parking
Room was big, but Not confortable bed, weird smell in the bathroom, noise from outside the room.
Reviewed: 19 March 2025 · Stayed in February 2025
Verified reviewReviewed: 17 February 2025 · Stayed in February 2025
Verified reviewReviewed: 13 February 2025 · Stayed in February 2025
Verified reviewfriendly staff
a very high price for a medium performance. The bathrooms seem to be quite old
Reviewed: 29 January 2025 · Stayed in January 2025
Verified review