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Reviews of Mama Shelter Luxembourg 3 stars

2 Rue Du Fort Niedergrunewald, Kirchberg, L2226 Luxembourg, Luxembourg

#12 of 65 hotels in Luxembourg

Guests' Choice

Review score

Based on 614 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    8.6

  • Facilities

    8.8

  • Staff

    9.1

  • Value for money

    8.1

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 25 August 2025

    10
    A real experience, not just a stay.
    • Leisure trip
    • Couple
    • Large Mama Double Room
    • Stayed 1 night
    • Submitted via mobile

    To have to leave 😉

    I loved EVERYTHING!!! Decor is amazing and brings an special experience to enjoy the hotel. Bed is super comfortable . Silence in the room, great tv choices. Absolutely clean, with attention to details. Good breakfast Quality products specially the butter and croissants Cappuccino and macchiatos done properly! Dinner was fun, with great ambiance and DJ Mozon was great! I travel all over the world, I stay mostly in quality hotels but this one is special. Memorable on its on right.☺️

    Stayed in August 2025

  • Reviewed: 24 August 2025

    9.0
    Fun and modern hotel with great vibe to match!
    • Leisure trip
    • Couple
    • Medium Mama Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom amenities could be improved (i.e. complimentary toothbrush and toothpaste, shampoo, more glasses and not just two plastic cups)

    Very fun and modern hotel with great vibe and atmosphere. Fun and trendy staff and clean, well/decorated rooms.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    10
    Would recommend
    • Leisure trip
    • Family with young children
    • Large Double Room
    • Stayed 1 night
    • Submitted via mobile

    Loved the artwork and playful nature of the hotel brand. Excellent location near the tram.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    10
    Perfect Hotel just a few minutes away from the old town in Luxembourg
    • Leisure trip
    • Couple
    • Medium Mama Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No complains.

    The location of the hotel is great! Just beside the European Union buildings in a modern part of Luxembourg. The tram station is right beside the hotel, which makes the connection to the city center super easy.

    Stayed in August 2025

  • Reviewed: 17 August 2025

    10
    An absolute gem of a hotel for families in particular, highly recommended
    • Leisure trip
    • Family with young children
    • Large Double Room
    • Stayed 1 night
    • Submitted via mobile

    £18 to park the car overnight seemed a bit steep for guests, but it was at least secure in an underground garage for that price.

    Absolutely loved the quirky and fun approach to hospitality that resulted in a very family friendly atmosphere, so much more enjoyable and welcoming than the typical, corporate chain hotels. Huge room with luxury bathroom that included a terrific shower!! Fabulous restaurant, rooftop bar and onsite bakery all added to our enjoyment. Location is adjacent to the European Courts building but is only a 10 minute ride on the fantastic FREE tram to Luxembourg City Centre

    Stayed in August 2025

  • Reviewed: 16 August 2025

    9.0
    Superb
    • With a pet
    • Leisure trip
    • Couple
    • Large Mama Double Room
    • Stayed 1 night

    They need to have some covering for the terrace. When we arrived it was too hot to sit on the terrace without shade, then it rained and we could not use the terrace because there was no protection. The parking was very short so we had to park in the lot and could not charge our car.

    It is a good location, very close to a tram line and they provide free tickets for the tram during your stay. There was a terrace on our room.

    Stayed in August 2025

  • Reviewed: 15 August 2025

    8.0
    Super cool hôtel !
    • Leisure trip
    • Couple
    • Medium Mama Double Room
    • Stayed 1 night
    • Submitted via mobile

    There were a strong drain smell coming from the bathroom which was very annoying. However they REALLY tried to make it go away hence why we cannot complain.

    It’s very cool - very trendy! Every details are awesome. The staff is great too, we had a little issue and they helped us immediately

    Stayed in July 2025

  • Reviewed: 11 August 2025

    10
    Great hotel, near to the tram, and with a great fun atmosphere.
    • Leisure trip
    • Family with young children
    • Large Double Room
    • Stayed 1 night

    First time staying in the hotel chain. What a great "Funky" place to stay. Decor in the room was great, and the roof top bar was fun with table footie, table tennis, and Patang..Amazing!

    Stayed in August 2025

  • Reviewed: 10 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Medium Mama Double Room
    • Stayed 1 night
    • Submitted via mobile

    The soap in the bathroom. No proper shampoo or shower gel

    Stayed in August 2025

  • Reviewed: 9 August 2025

    9.0
    Great hotel in Kirchberg
    • Business trip
    • Solo traveller
    • Medium Mama Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location, beautiful and modern hotel, very friendly staff.

    Stayed in July 2025

  • Reviewed: 1 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Large Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything.perfect hotel

    Stayed in July 2025

  • Reviewed: 31 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Large Double Room
    • Stayed 1 night
    • Submitted via mobile

    Loved the vibe, comfy rooms and great restaurant

    Stayed in July 2025

  • Reviewed: 23 July 2025

    10
    Themed Hotel with Great Comfort and Service
    • Leisure trip
    • Couple
    • Medium Mama Double Room
    • Stayed 1 night

    Really small thing. I do understand your significant sustainability efforts and appreciate them, even though I am not a strong believer in that movement. Don't understand how replacing the usual shower gel with soap is helping the environment, so would recommend that you re-introduce it.

    This hotel exceeded our expectations with its exceptional cartoon-themed design—playful, unique, and full of character. The location is excellent, with easy access and convenient parking. Our room was spacious, well-ventilated, and very comfortable. As pet owners, we were pleasantly surprised to find two bowls provided — thoughtful and much appreciated. The staff were friendly and welcoming throughout our stay, and the breakfast was generous and delicious. Highly recommended for both families, couples, friend groups and pet-friendly travelers looking for something fun and functional.

    Stayed in July 2025

  • Reviewed: 21 July 2025

    8.0
    Great stay at Mama!
    • Leisure trip
    • Couple
    • Medium Mama Double Room
    • Stayed 1 night
    • Submitted via mobile

    Slightly out of the centre, but very easy access via public transport

    Decor, friendly staff, cleanliness

    Stayed in July 2025

  • Reviewed: 18 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Medium Mama Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Shallow sink with no plug

    Funky, fun and slightly risky! 🤪

    Stayed in July 2025

  • Reviewed: 17 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Large Double Room
    • Stayed 1 night
    • Submitted via mobile

    Loved the design. Easy access and parking. Spacious room, perfect for a family of 4.

    Stayed in July 2025

  • Reviewed: 14 July 2025

    8.0
    Comfortable bed
    • Leisure trip
    • Family with young children
    • Medium Mama Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel parking space is very limited and in the area , it is difficult to find a parking because there is no public parking space available. They are all private and reserved. So this was very stressful. We have driven around and around in the area looking for a space after we have driven for 10 hrs, it wasn’t a pleasant experience. We end up parking on the side of the road that has no parking sign which is almost all the roads. Everyone parked on the side of the road got a ticket for €24 , if we knew that this is the charge , we didn’t bother hunting for a parking space as this charge is cheaper than in the hotel charges. Staffs are not too bothered that you are stressed looking for parking and doesn’t show any interest if you’re frustrated.

    Comfortable bed, pillows , luxurious bedding.

    Stayed in July 2025

  • Reviewed: 13 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Medium Mama Double Room
    • Stayed 3 nights

    The rooms are nicely decorated. It has a "game" theme, like all of the hotel. It's not overly gamy though, so in case you don't really like games, it's also good.

    Stayed in July 2025

  • Reviewed: 3 July 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Medium Mama Double Room
    • Stayed 1 night
    • Submitted via mobile

    Extremely clean and nice.

    Stayed in June 2025

  • Reviewed: 25 June 2025

    9.0
    Brilliant stay. All round great hotel and rests
    • Leisure trip
    • Couple
    • Medium Mama Double Room
    • Stayed 1 night
    • Submitted via mobile

    Think the cost of 25 euros for the dog is expensive

    Great restaurant, rooms really comfortable & staff are great

    Stayed in June 2025

  • Reviewed: 25 June 2025

    10
    Good, with some attention to detail, could have been perfect
    • Leisure trip
    • Couple
    • Medium Mama Twin Room
    • Stayed 1 night
    • Submitted via mobile

    This would be something I would prefer to discuss with a manager. Not in a general comment.

    Great overall stay.

    Stayed in May 2025

  • Reviewed: 23 June 2025

    10
    You have to try the roof top, at the end of the day...
    • Leisure trip
    • Couple
    • Medium Mama Double Room
    • Stayed 1 night

    Very nice room, polite personell, the roof-top was awesome for relaxing at the end of the day and it is close to tram station so moving around is too easy

    Stayed in June 2025

  • Reviewed: 15 June 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Medium Mama Double Room
    • Stayed 1 night
    • Submitted via mobile

    No Breakfast tea. Only flavors

    The elevator

    Stayed in June 2025

  • Reviewed: 11 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Medium Mama Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing not to like!

    Stayed on the 4th floor. Great design, comfort and easy access to amenities. Rooms are well equipped, bed really comfortable and restaurant, bar and bakery on site massive plus! Car parking was simple and not too pricey (approx. 20€ for one night). Beautiful drive down into the old town.

    Stayed in June 2025

Showing 1 – 25

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