Reviews of ibis Luxembourg Sud 3 stars
Rue de Turi, 3378 Livange, Luxembourg
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Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewOverall it was ok
Very small rooms
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewIt was "hotel clean"
Very little facilities, not even a mini fridge or kettle
Dear Gloria, Thank you for taking the time to share your feedback. We're pleased to hear you found our cleanliness standards met your expectations during your stay. We sincerely apologize that some aspects of your experience fell short of our usual standards. While we don't offer in-room kitchen appliances, our 24-hour bar remains available for all guests' refreshment needs, and our team is always ready to assist with any special requests during your stay. We hope that we may have the pleasure of welcoming you back on a future visit. Best regards, Serge Rouelle, Hotel Manager
Dear Gloria, Thank you for taking the time to share your feedback. We're pleased to hear you found our cleanliness standards met your expectations during your stay. We sincerely apologize that some aspects of your experience fell sho… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewBreakfast was basic, you could have sliced tomatoes and cucumbers and some lettuce instead of some of the other things.
The hotel is run down and needs renovation. The floor carpet was smelly. The location in the middle of nowhere. Depressing.
Dear Jagna, Thank you for sharing this review of your recent stay. We’re glad to know you appreciated the variety of fresh options available during breakfast, including the sliced tomatoes, cucumbers, and lettuce. However, we sincerely apologize that your experience fell short in some areas. Our team takes pride in maintaining our facilities, and we regret any inconvenience caused by the carpet and hotel condition. Regarding the location, while we’re situated in Livange for convenient access to major roads and nearby attractions, we understand it may feel secluded for some guests. We look forward to welcoming you back. Best wishes, Serge Rouelle, Hotel Manager
Dear Jagna, Thank you for sharing this review of your recent stay. We’re glad to know you appreciated the variety of fresh options available during breakfast, including the sliced tomatoes, cucumbers, and lettuce. However, we sincerely a… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewEverything was very clean and great. The check in process was smooth and the daily housekeeping was great.
It was very far away from the city centre and also quite far from any public transport
Dear Teresa, Thank you for sharing your opinion about your time at our hotel. We're delighted you chose ibis Luxembourg Sud for your stay. We appreciate you highlighting our high cleanliness standards and smooth check-in process. Our team takes pride in maintaining welcoming spaces and efficient service to start every stay right. However, we regret any inconvenience caused by our location. While we're conveniently located near the A3 highway for road travelers, we understand this might not suit those relying on public transport. Nonetheless, we're glad our daily housekeeping met your expectations. Our staff works diligently to ensure consistent service quality throughout every guest's visit. We hope to welcome you back. Best wishes, Serge Rouelle, Hotel Manager
Dear Teresa, Thank you for sharing your opinion about your time at our hotel. We're delighted you chose ibis Luxembourg Sud for your stay. We appreciate you highlighting our high cleanliness standards and smooth check-in process. Our… Show more
Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewReviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewGlad we were only staying 1 night
Room wasn't clean. Awful smell. Toilet still had previous tenants urine. Hairs in the shower. And towels werent clean carpet was filthy
Dear Margaret, Thank you for sharing your review. We appreciate that you chose our hotel for your overnight accommodation. We sincerely apologize that your experience fell short in some areas. Our commitment to maintaining pristine accommodations makes your observations particularly concerning. We take great pride in our meticulous housekeeping standards, and our team is always available to address any concerns during your stay. Your comments about the room's condition have been shared with our housekeeping management for immediate attention. We hope to welcome you again in the future. Best wishes, Serge Rouelle, Hotel Manager
Dear Margaret, Thank you for sharing your review. We appreciate that you chose our hotel for your overnight accommodation. We sincerely apologize that your experience fell short in some areas. Our commitment to maintaining pristine ac… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewThe room was good and the bar was great. Staff were lovely, very welcoming.
Not much really.
Dear Phillip, Thank you for taking the time to share your delightful feedback. We are overjoyed that your stay at ibis Luxembourg Sud met your expectations. Your kind words about our accommodations, hospitality venue and team members mean a lot to us. Your satisfaction with the warm welcome and the quality of our services brings us immense satisfaction. We look forward to welcoming you back for another pleasant stay. Best regards, Serge Rouelle, Hotel Manager
Dear Phillip, Thank you for taking the time to share your delightful feedback. We are overjoyed that your stay at ibis Luxembourg Sud met your expectations. Your kind words about our accommodations, hospitality venue and team members m… Show more
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in June 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in June 2025
Verified reviewReviewed: 6 July 2025 · Stayed in June 2025
Verified reviewReviewed: 6 July 2025 · Stayed in June 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in June 2025
Verified reviewThe room was fair.
The service at the reception desk was very poor, I called the reception desk from my room like twice and they didn’t pick up my call yet I wanted to order for something urgent, I had to go downstairs myself which was an inconvenience. The sink at the bathroom had blocked or something as it took long to drain the water.
Dear Emily, Thank you for taking the time to share your feedback with us. We appreciate your comments about the accommodation meeting your requirements. We sincerely apologize that your stay did not fully meet your expectations. Our front desk team aims to respond promptly to all guest calls, and we regret the challenge you encountered reaching our staff. Additionally, we are sorry about the drainage issue you experienced. Our maintenance team is always available to address such situations promptly when notified. We hope to welcome you back for a more satisfying experience. Best regards, Serge Rouelle, Hotel Manager
Dear Emily, Thank you for taking the time to share your feedback with us. We appreciate your comments about the accommodation meeting your requirements. We sincerely apologize that your stay did not fully meet your expectations. Our fr… Show more
Reviewed: 2 July 2025 · Stayed in July 2025
Verified review