Reviews of HOTEL de la POSTE 4 stars
107 rue de l'Alzette, 4011 Esch-sur-Alzette, Luxembourg
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Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewVery professional and flexible staff. We arrived just before 11pm and still the manager assured a smooth and care free check-in. Great location, classic room, nice toiletteries. Very clean and a very nice Italian niche coffee in the room.
Everything was great
Thank you very much for your wonderful feedback. We’re delighted that you enjoyed the late check-in, the comfort of the room and the little details like the coffee. Creating a smooth and welcoming experience for our guests is what we care about most. We’ll be happy to welcome you back anytime in Esch.
Thank you very much for your wonderful feedback. We’re delighted that you enjoyed the late check-in, the comfort of the room and the little details like the coffee. Creating a smooth and welcoming experience for our guests is what we care a… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewBreakfast was, other than the terrible coffee, outstanding.
The room was not as advertised and they were not helpful at finding an alternative solution.
Thank you for sharing your experience. We’re glad you enjoyed the breakfast, and we’re sorry to hear about the inconvenience with the room. Your feedback helps us improve, and we hope you’ll give us another chance to provide the stay you expected.
Thank you for sharing your experience. We’re glad you enjoyed the breakfast, and we’re sorry to hear about the inconvenience with the room. Your feedback helps us improve, and we hope you’ll give us another chance to provide the stay you ex… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewBig bed, smart tv.
No air conditioning, no kettle or fridge in room. Minimal breakfast, not worth the charge. Noisy area especially after dark.
Thank you for your feedback. We’re sorry about the door issue and will make sure it doesn’t happen again. As for breakfast, we do our best to avoid food waste, but every morning a full buffet is prepared. Our staff is always available to refill or add anything upon request — don’t hesitate to ask during your next stay.
Thank you for your feedback. We’re sorry about the door issue and will make sure it doesn’t happen again. As for breakfast, we do our best to avoid food waste, but every morning a full buffet is prepared. Our staff is always available to re… Show more
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewI stayed there for two weeks, The door wouldn't lock, and after sending someone to fix it, it seemed to be fixed only to come out in th morning and come back with the door wide open. Nothing was missing though. Poor service, and there was barely anything for breakfast all days of the week except for the weekend where ther was a group and they put enough food
Reviewed: 16 July 2025 · Stayed in May 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewI stayed here for five nights on a business trip. The hotel is centrally located in Esch-sur-Alzette, just a 5-minute walk from the train station and bus stops. There are many restaurants and shops nearby. The room was cleaned daily, and the cleaning staff was kind and friendly.
However, I was very disappointed with the reception service. After 6 PM on weekdays and after 3 PM on weekends, there is no one at the front desk. If you arrive late, your room key is left out in the open, which feels very unsafe. I got stuck in the elevator one morning and couldn’t reach anyone for help. The emergency alarm didn’t work, and when my colleague finally found someone from the hotel, they said they didn’t know what to do. I also made a request during my stay and never received a response. Staff kept saying someone from another shift would contact me, but no one did. Breakfast was another letdown, very limited options and low quality. I regretted paying for it.
Thank you for your feedback. We’re pleased you appreciated the location, cleanliness, and our housekeeping team. However, our reception is open daily until 21:00, except on Sundays or rare exceptions. The key pickup system is secure and common in many hotels. We’re sorry for the elevator issue — the alarm system was tested and works, but we’ll investigate what happened.
Thank you for your feedback. We’re pleased you appreciated the location, cleanliness, and our housekeeping team. However, our reception is open daily until 21:00, except on Sundays or rare exceptions. The key pickup system is secure and co… Show more
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewThe location
The bed, the noise, the ventilation, no airco, the breakfast, small parking, the 4stars ranked
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewReviewed: 4 June 2025 · Stayed in May 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewThe style
Thank you! We’re glad you liked the style of the place. We hope to welcome you again soon.
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 20 May 2025 · Stayed in April 2025
Verified reviewThe staff was very friendly and helpful.
We had trouble finding the hotel. We were hiking the Minett Trail and wandered a bit before we found the hotel but once we did it was worth it.
Thank you for your kind words! We’re happy you enjoyed your stay and felt well supported by our team. We’ll work on making the directions clearer, especially for hikers on the Minett Trail. We hope to welcome you again soon!
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewGood communication and cozy room
Reviewed: 16 May 2025 · Stayed in May 2025
Verified reviewHotel was walking distance to my workplace.
It was same breakfast choice daily for over two weeks. Coffee machine in room does mess when used.
Thank you so much for your loyalty and for staying with us! We’re truly grateful to have you as one of our valued guests. If you ever have specific preferences or would like something special for breakfast, please don’t hesitate to let us know — we’d be happy to arrange it for you. We’ll also check the coffee machine issue right away.
Thank you so much for your loyalty and for staying with us! We’re truly grateful to have you as one of our valued guests. If you ever have specific preferences or would like something special for breakfast, please don’t hesitate to let us k… Show more
Reviewed: 2 May 2025 · Stayed in May 2025
Verified reviewReviewed: 26 April 2025 · Stayed in April 2025
Verified reviewReviewed: 20 April 2025 · Stayed in April 2025
Verified reviewNot much
Understaffed, some days it was impossible for the only staff to manage the front desk and keep the breakfast area clean or stocked. Small room even by euro standards for the price.
Reviewed: 18 April 2025 · Stayed in April 2025
Verified reviewVery warm welcome from young man at reception Easy access to my room Nice wee balcony to watch the world go by Good shower - hot 🔥 Breakfast was tasty. Nothing wild but tasty and filling. Only minor thing missing is USB charging point but I managed easily enough. Would definitely use again.
Nothing
Reviewed: 15 April 2025 · Stayed in April 2025
Verified reviewReviewed: 29 March 2025 · Stayed in March 2025
Verified reviewReviewed: 24 March 2025 · Stayed in March 2025
Verified reviewBreakfast wasn't nice cold bens and not much options.
The doesn't work, coffee machine doesn't work, hole in the wall
Thank you for your feedback and your kind words about our staff – it means a lot to us! We’re truly sorry the facilities didn’t meet your expectations. Since your stay, we’ve made several improvements, including fixing equipment and updating areas in need of repair. We hope to welcome you again and offer a better experience next time.
Thank you for your feedback and your kind words about our staff – it means a lot to us! We’re truly sorry the facilities didn’t meet your expectations. Since your stay, we’ve made several improvements, including fixing equipment and updatin… Show more
Reviewed: 16 March 2025 · Stayed in March 2025
Verified review