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  5. Reviews of Hotel Heintz

Reviews of Hotel Heintz 3 stars

55, Grand Rue, 9410 Vianden, Luxembourg

#5 of 16 hotels in Vianden

Guests' Choice

Review score

Based on 262 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    8.8

  • Location

    9.3

  • Facilities

    8.3

  • Staff

    9.3

  • Value for money

    8.4

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 25 August 2025

    10
    Better than expected for 3 stars
    • Leisure trip
    • Couple
    • Double Room with Garden View and Balcony
    • Stayed 2 nights

    Breakfast is not a buffet, but rather a fixed set menu that is brought to your table. It can be enjoyable, though of course it may or may not perfectly suit everyone’s taste. Also, smoking is not allowed anywhere on the premises, including balconies.

    We stayed at Hotel Heintz and were pleasantly surprised. Although it is a 3-star hotel, the service feels more like a solid 4. The hotel is very quiet, which makes it an excellent place to get real rest – we slept wonderfully. Our junior suite had a beautiful view, which made the stay even more enjoyable. A tip for travelers: make sure to reserve a parking spot in advance, as spaces are limited and prepared individually for each guest. The staff are very friendly and welcoming, which adds a lot to the overall pleasant impression.

    Stayed in August 2025

  • Reviewed: 15 August 2025

    10
    Beautiful hotel in a beautiful setting
    • Leisure trip
    • Family with young children
    • Superior Family Room with Garden View & Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Great location in the heart of Vianden. 10min walk to the chairlift and 10-15 walk to the castle. 5min down to the river. Rooms were large, spotlessly clean and very comfortable, we booked parking which was appreciated.

    Stayed in August 2025

  • Reviewed: 14 August 2025

    9.0
    Familiale sfeer en service
    • Leisure trip
    • Couple
    • Double Room with Garden View and Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Would love a Nespresso or tea maker in the room

    Old school style Just relaxing Good beds Balcony Breakfast service

    Stayed in August 2025

  • Reviewed: 8 August 2025

    10
    All staff was superior, excellent location, easy walk to everything including castle! Highly recommend!
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    On a noisy street and had to keep windows open but air was very cool, even cold at night. But they had a fan which drowned out the noise (after 10 it was very quiet!).

    Very clean, excellent location in town, walking distance to everything, including castle, friendliest staff (all of them!) I have ever experienced!

    Stayed in August 2025

  • Reviewed: 7 August 2025

    9.0
    We had an excellent stay in Vianden, nice and friendly personnel and a great breakfast.
    • Leisure trip
    • Group
    • Superior Family Room
    • Stayed 1 night
    • Submitted via mobile

    Perfect communication, friendly personnel

    Stayed in August 2025

  • Reviewed: 26 July 2025

    10
    Excellent stay with great location
    • Leisure trip
    • Couple
    • Suite with Garden View and Balcony
    • Stayed 2 nights

    Loved everything about Hotel Heintz. Good breakfast, easy walking to sites and bus stop. Great base for hiking. Would book there again.

    Stayed in July 2025

  • Reviewed: 25 July 2025

    9.0
    Very pleasant
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Parking! Always tricky here. They should ask when booking if you want to reserve a space.

    Location was perfect,staff very friendly especially Nani.

    Stayed in July 2025

  • Reviewed: 20 July 2025

    9.0
    Hotel Heintz
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Very friendly and helpful staff. If you're looking for a pittoresque place to stay in Vianden this is the one.

    Stayed in July 2025

  • Reviewed: 18 July 2025

    9.0
    Superb
    • Leisure trip
    • Group
    • Double Room with Garden View and Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Nicely renovated property, very clean and amazing staff!

    Stayed in July 2025

  • Reviewed: 13 July 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Garden View and Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Room is beautiful, lovely balcony to relax on in the evening. Breakfast is always just right. The garden and surrounding veranda area are a lovely place to relax on

    Stayed in July 2025

  • Reviewed: 12 July 2025

    9.0
    Excellent place to stop overnight while on a roadtrip
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely bar and breakfast area, with characters, charming and very well kept.

    Stayed in July 2025

  • Reviewed: 5 July 2025

    9.0
    Great location really friendly staff, excellent breakfast and free motorbike parking.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Historic building. Outside terrace

    Stayed in July 2025

  • Reviewed: 5 July 2025

    10
    Enchanted holidays 🥰
    • Leisure trip
    • Solo traveller
    • Double Room with Garden View and Balcony
    • Stayed 5 nights
    • Submitted via mobile

    Beautiful hotel with amazing views.

    Stayed in July 2025

  • Reviewed: 4 July 2025

    8.0
    Short n Sweet
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No air conditioning and a lot of road noise with window open.

    Good location and secure parking for motorcycles.

    Stayed in July 2025

  • Reviewed: 30 June 2025

    10
    Beautiful and authentic hotel near the castle.
    • Leisure trip
    • Couple
    • Double Room with Garden View and Balcony
    • Stayed 2 nights

    All good.

    Nice terrace facing a quiet hillside. Very pretty grounds for a hotel right in the village. Staff were all very kind and helpful. Bed was comfortable and the room was very clean. We asked for and were provided a fan and a kettle for the room. The restored building is beautiful.

    Stayed in June 2025

  • Reviewed: 28 June 2025

    9.0
    Friendly and comfortable.
    • Leisure trip
    • Couple
    • Double Room with Garden View and Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom was tiny for two people.

    Location is close to centre easy to walk to river, castle chair lift etc. Breakfast was very good and worth the extra money. Staff were extremely helpful and all spoke English which after a long journey was very relaxing. Everything very clean.

    Stayed in June 2025

  • Reviewed: 26 June 2025

    8.0
    Very pleasant four-day stay in Vianden
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights

    For 15 Euros, we'd like to have seen a better selection for breakfast e.g. fresh fruit & berries, cereals, yoghurts Breakfast to start a little earlier than 0800

    Very clean and tidy large double room and bathroom with good shower pressure Location in the heart of town for bars and restaurants Secure parking on site for motorcycles Friendly & helpful staff Drinks served on the terrace Very pleasant surroundings

    Stayed in June 2025

  • Reviewed: 22 June 2025

    9.0
    A charming family ran hotel with a warm welcome.
    • Leisure trip
    • Group
    • Standard Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Our room was quite noisy with the traffic going by on the Main Street - not the hotels fault at all but if we returned I would book a garden room.

    Location was fantastic for exploring beautiful Vianden. The staff were welcoming, thoughtful and polite. Beds were super comfy and the garden terrace was a great place to unwind and relax.

    Stayed in June 2025

  • Reviewed: 13 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Suite with Garden View and Balcony
    • Stayed 1 night
    • Submitted via mobile

    The friendly staff, the facilities, and the amazing breakfast

    Stayed in June 2025

  • Reviewed: 13 June 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very good breakfast and friendly people. The parking place was well needed because there was none in the surroundings

    Stayed in June 2025

  • Reviewed: 6 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Noise from the street when you want to open a window. Shower very narrow. Parking on own premises cost 20 euro a night. no coffee or tea facilities in the room

    The room was spacious. Location was great

    Stayed in May 2025

  • Reviewed: 5 June 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    Lovely family run hotel in old town. Close to the castle (well worth a visit). Nice breakfast.

    Stayed in May 2025

  • Reviewed: 4 June 2025

    9.0
    Cozy hotel full of charm, in a nice little town.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing, it was great.

    Beautiful cozy traditional hotel with lots of charm. The town is beautiful and has a castle and a chairlift to take you to a neighboring hill from which you can see the town and castle. The breakfast was quite good for the price.

    Stayed in June 2025

  • Reviewed: 4 June 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to complain about.

    The staff were welcoming and friendly. The room was very clean and comfortable. Breakfast was well presented and plenty to eat. A great little gem in Viandan.

    Stayed in June 2025

Showing 1 – 25

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