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Reviews of Hotel Grey 3 stars

4, rue Joseph Junk, Gare, L1839 Luxembourg, Luxembourg

#49 of 65 hotels in Luxembourg

Guests' Choice

Review score

Based on 1019 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.3

  • Location

    8.6

  • Facilities

    8.1

  • Staff

    8.9

  • Value for money

    7.8

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 27 August 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Business Single Room
    • Stayed 1 night

    Low water pressure in basin. Shower was okay.

    Breakfast at Stefan's was very good

    Stayed in August 2025

  • Reviewed: 17 August 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Business Single Room
    • Stayed 1 night
    • Submitted via mobile

    Small Rooms

    Good location, friendly staff

    Stayed in August 2025

  • Reviewed: 2 August 2025

    7.0
    Fine
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Noisy Seems to be right on the flight path. The parking situation is not as described on the website.

    Clean, comfortable and close

    Stayed in August 2025

  • Reviewed: 27 July 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    unable to open window/balcony door to freshen the air in the room nearby underground car park is quite expensive

    very nice staff good location but very small room

    Stayed in July 2025

  • Reviewed: 24 July 2025

    9.0
    Very nice & convenient stay
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    -

    Good hotel which is very conveniently located next to the main train station (without hearing the noise). Rooms are well equipped - and the bed was comfortable. The staff is also very nice & helpful.

    Stayed in July 2025

  • Reviewed: 21 July 2025

    9.0
    Great stay!
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights

    No complains

    The room was great, same as location and facilities, clean and the staff very nice.

    Stayed in April 2025

  • Reviewed: 19 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room size is small as compared to price

    Location

    Stayed in July 2025

  • Reviewed: 14 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Near the station and the city centre. The cleaning of the room was very nice. The staff very friendly.

    Stayed in July 2025

  • Reviewed: 11 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    not a fan of see through toilet.

    Location is perfect and breakfast deal with nerighbouring cafe is very good.

    Stayed in July 2025

  • Reviewed: 10 July 2025

    9.0
    Amazing! And the staff were lovely!!!
    • Leisure trip
    • Solo traveller
    • Business Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Poor Wifi

    Location!!! 10/10!

    Stayed in July 2025

  • Reviewed: 7 July 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No fridge.

    Room size was good as well as the location.

    Stayed in July 2025

  • Reviewed: 7 July 2025

    8.0
    A pleasant small hotel very convenient for the station and for the tram into the centre.
    • Leisure trip
    • People with friends
    • Business Single Room
    • Stayed 5 nights
    • Submitted via mobile

    When my air-conditioning unit started to drip a lot of water on to the floor in my room - reported this, but nothing was done. My fellow traveller (in another room) reported that her safe and fridge were not working, but these were not dealt with either.

    Good room with plenty of space for one person. Not sure I would have liked to share it, even with my partner, as the shower cubicle is in the bedroom. It was fine just for me. Bed was comfortable. Room was at the back of the hotel, which I was pleased about as it was reasonably quiet. Thankfully, there was air-conditioning in the room during what turned out to be a heatwave. Staff on reception were unfailingly polite and very helpful. Breakfast was across the road next to the station. Food was served at the table and was very good.

    Stayed in July 2025

  • Reviewed: 6 July 2025

    8.0
    Enjoyable but cramped
    • Leisure trip
    • Solo traveller
    • Business Single Room
    • Stayed 1 night
    • Submitted via mobile

    The room was very compact. This is the “business single “. For one person for one night, with not much luggage, I could just manage, but there’s no room to put anything other than on the bed or the floor. For more than a night, or two maximum, it would become very tedious.

    The location, literally across the street from the station

    Stayed in July 2025

  • Reviewed: 6 July 2025

    7.0
    Very relaxing
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Sometimes the air conditioning unit had a clicking sound.

    The room was nice, and the location is perfect, near the central station and surrounded by restaurants

    Stayed in June 2025

  • Reviewed: 29 June 2025

    8.0
    Great location, some niggles with the room facilities
    • Leisure trip
    • Couple
    • Penthouse Apartment
    • Stayed 1 night
    • Submitted via mobile

    We booked the penthouse suite. No instruction in the room/given on how to open doors leading onto balcony (it was a hot day and the balcony is a feature we booked the penthouse for). There are two window doors leading to the balcony. The staff member who came up to help (within 10 minutes) was able to open only one of the two window doors. We made it into the balcony so in the end, fine. The fridge sits behind panelling that could not be opened. The reception staff member resolved with a temporary fix (ie leave panel door ajar). The fridge temperature was also set too low btw (it froze our drink!). We did not fiddle with the temparature setting. Main inconvenience however was that the overhead shower did not work. We called to ask for advice, which was offered, but it transpired that the shower button was stuck rigid and could not be pulled/turned as advised. Very frustrating to have a great shower facility but not be able to use it (had to make do with the hand held unit, a poor substitute). This was rectified when we went for breakfast (which is at a nearby restaurant btw, something we did not know when booking). Given our experience, particularly the shower, we felt our expectations were not quite met for the price paid ie we never quibble on price but, in return, we feel it is only fair to expect everything to work for the price you set. These issues, all fixable, should always be checked by housekeeping before check-in. Clear written instructions should exist for accessing the balcony (or the second access door fixed).

    Very polite staff. Warm welcome on arrival. Prompt response to queries. Clean room. Location excellent.

    Stayed in June 2025

  • Reviewed: 25 June 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Business Single Room
    • Stayed 1 night
    • Submitted via mobile

    Slightly expensive but was booked on national day so expected

    Good location, excellent air con and comfort

    Stayed in June 2025

  • Reviewed: 17 June 2025

    9.0
    Really good place to stay for several nights. Super near the train and bus station.
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Really nice place, super near the bus and train station. Clean and comfy. You can walk to the main Luxembourg places in 20 minutes max.

    Stayed in April 2025

  • Reviewed: 16 June 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Business Single Room
    • Stayed 1 night
    • Submitted via mobile

    The shower is inside the main room and completely see-through. The WiFi is a bit weak.

    It's directly at the train station and you don't have to walk down the shady road. The bed was comfortable.

    Stayed in June 2025

  • Reviewed: 15 June 2025

    7.0
    Excellent location
    • Leisure trip
    • Solo traveller
    • Business Single Room
    • Stayed 1 night
    • Submitted via mobile

    The big showerhead didn’t work no matter what I did, i had to use the small one so it was a bit disappointing. Also I couldn’t dial the reception number on the phone because it kept making a weird beep noise and didnt work.

    It was very clean and comfortable. Super close to main train station. The staff were very helpful. The shower is in the room directly so keep it in mind if you’re staying with a friend:)

    Stayed in June 2025

  • Reviewed: 14 June 2025

    7.0
    Not bad
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There was a lot of noise in the room from the corridor, the neighbours, and the window. The double bed was a bit tight for 2. But the main problem with the room (#104) was that the toilet and the bathroom had transparent walls which was extremely awkward as I travelled with a family member (not a partner, but someone you don't want to see naked or you don't want him/her to see you naked while in the shower). I think the hotel administration should resolve this issue and ensure guests can have some privacy in the bathroom.

    The hotel is situated very close to the train station so the city is easily accessible. The room was small but clean. Bathroom was really nice and rather big. The staff was also nice and helpful. Easy check-in and check-out.

    Stayed in June 2025

  • Reviewed: 8 June 2025

    8.0
    Comfortable great value stay, would stay again
    • Leisure trip
    • Solo traveller
    • Business Single Room
    • Stayed 1 night
    • Submitted via mobile

    Great location for a stay just before catching a train the next morning. Spotlessly clean, elevator, long checkin/checkout hours. Hard floors so easy to move bags but once you take your shoes off in the room use the disposable slippers. Shower toilet etc all worked fine. Not sound proofed but none of the hotels near the station are. I stayed on a Saturday night and had in interior facing room - no street noise, but I could hear the occasional plane passing overhead. Cactus supermarket an easy walk and lots of restaurants nearby to choose from.

    Stayed in June 2025

  • Reviewed: 25 May 2025

    8.0
    Very good
    • Solo traveller
    • Business Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The shower was in the room, which was a little bit odd.

    The staff was helpful, and the room was comfortable.

    Stayed in May 2025

  • Reviewed: 25 May 2025

    9.0
    Good stay for a train traveller
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was in the middle of a building site.

    Very convenient for the station with good eating and drinking locations close by.

    Stayed in May 2025

  • Reviewed: 24 May 2025

    9.0
    Fantastic
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It is near the night club district so a little loud late at night.

    Excellent very clean and modern.

    Stayed in May 2025

Showing 1 – 25

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