Reviews of Hotel-Résidence Am Klouschter 4 stars
8, avenue Marie-Adelaïde, 5635 Mondorf-les-Bains, Luxembourg
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Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewBreakfast time to late..
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewSpacious room and bathroom, and relatively good breakfast for a short stay. Good value for the money paid. Helpful staff. 5-minute walk to the Domaine Thermal.
Too hot, no air conditioning - but I had read about it, I was somehow prepared. However, although the room was facing north-west, the blinders were blocked, I could not move them, to draw them down completely or raise them, to let the air in at least in the morning. TV not working. A very small TV/computer screen, mounted up on the wall... Couldn't see much on it, anyway. I suppose there might be better rooms available, but I made my booking just two days in advance.
Dear Ms. Camelia, Thank you for taking the time to share your experience. We are delighted that you enjoyed the cleanliness, space, breakfast and proximity to the Domaine Thermal, as well as the welcome from our team. We have taken note of your comments regarding the air conditioning, the operation of the blinds and the television. Your feedback is invaluable to us in improving the comfort of our rooms, and we hope to have the opportunity to welcome you back. Kind regards, Reception Team
Dear Ms. Camelia, Thank you for taking the time to share your experience. We are delighted that you enjoyed the cleanliness, space, breakfast and proximity to the Domaine Thermal, as well as the welcome from our team. We have taken note o… Show more
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewClean and modern Rooma. Frienly staff
No air-conditioning (this was clearly mentioned during reservation progress though)
Hello Niko Lipponen, Thank you for your feedback! We are delighted that you enjoyed the cleanliness and modern style of your room, as well as the welcome from our team. We also take note of your comment regarding the lack of air conditioning, although this is specified at the time of booking. We look forward to welcoming you back soon. Kind regards, The hotel team
Hello Niko Lipponen, Thank you for your feedback! We are delighted that you enjoyed the cleanliness and modern style of your room, as well as the welcome from our team. We also take note of your comment regarding the lack of air conditioni… Show more
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewThe breakfast room is bright and modernly furnished. Cold options like yogurt, fruit salad, muesli, cornflakes, and a selection of cheese, sausage, cold cuts, and spreads were typical items. I didn't see any hot dishes like scrambled eggs, bacon, sausages, and fried eggs at the buffet. Perhaps you can order them? I still enjoyed it.
Hello Mr. Mario, Thank you very much for your detailed feedback! We are delighted that you enjoyed our breakfast room and the variety of cold options on offer. Regarding the hot dishes, you are right: they are not available directly from the buffet but can be ordered from our team, who will be happy to prepare them on request. We apologise that this was not clearly indicated during your visit. We hope to have the pleasure of welcoming you back so that you can fully enjoy our full breakfast. Kind regards, The hotel team
Hello Mr. Mario, Thank you very much for your detailed feedback! We are delighted that you enjoyed our breakfast room and the variety of cold options on offer. Regarding the hot dishes, you are right: they are not available directly from … Show more
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 June 2025 · Stayed in June 2025
Verified reviewSecure bicycle parking inside hotel was good but sadly we had to take our e-bikes up a flight of steps to get there. Also we had booked breakfast but we were informed a few days before arrival that there wouldn't be any because it was the Duke of Luxembourg's birthday and it was a bank holiday. We were refunded for the breakfast, but a bit of a pain to try have to pick up some things to eat in our room as we were on a cycling tour. It did look a nice hotel so I think we were just unlucky with our timing.
Hello Mr. Mark, Thank you for taking the time to share your experience. We are delighted that you enjoyed the quality of our hotel and the secure bicycle parking. However, we sincerely apologise for any inconvenience you may have experienced. Regarding access to the bicycle parking area, we understand that climbing stairs with electric bicycles can be inconvenient and are considering solutions to make access easier. As for breakfast, we regret that your stay coincided with the national holiday, which resulted in the exceptional closure of our service. We understand that this may have been inconvenient for you, despite the refund we provided. We hope to have the opportunity to welcome you back on your next trip, under better conditions, in order to offer you a fully satisfactory experience. Kind regards, The hotel team
Hello Mr. Mark, Thank you for taking the time to share your experience. We are delighted that you enjoyed the quality of our hotel and the secure bicycle parking. However, we sincerely apologise for any inconvenience you may have experie… Show more
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewIdeal location, very clean and updated facilities, friendly staff and they accept dogs.
A bit sterile with not much personality, room was very warm.
Reviewed: 15 April 2025 · Stayed in April 2025
Verified reviewReviewed: 27 February 2025 · Stayed in February 2025
Verified reviewReviewed: 6 February 2025 · Stayed in November 2024
Verified reviewReviewed: 30 October 2024 · Stayed in October 2024
Verified reviewBeautiful, clean, nice. Friendly staff. Good location.
No complaints.
Hello dear customer, Thank you for your comment. We are delighted that you enjoyed your stay in our hotel. We would be glad to welcome you again for your next stay in Luxembourg. Yours faithfully Dana Reception team
Reviewed: 24 October 2024 · Stayed in October 2024
Verified reviewlarge rooms with good beds parking on the premises friendly personel
Hello dear customer, Thank you for your comment. We are delighted to hear that you were satisfied with your stay in our establishment. We would be glad to welcome you again for your next stay in our establishment. Best regards, Dana reception team
Hello dear customer, Thank you for your comment. We are delighted to hear that you were satisfied with your stay in our establishment. We would be glad to welcome you again for your next stay in our establishment. Best regards, Dana re… Show more
Reviewed: 15 September 2024 · Stayed in September 2024
Verified reviewAll the basics that are needed where provided. I liked that breakfast was included en it was good too.
Hello dear customer, Thank you for your comment. We are delighted that you enjoyed your stay in our establishment. We hope to welcome you again for your next stay in Luxembourg. Yours faithfully Dana Reception team
Reviewed: 14 September 2024 · Stayed in September 2024
Verified reviewReviewed: 27 August 2024 · Stayed in August 2024
Verified reviewReviewed: 24 July 2024 · Stayed in July 2024
Verified reviewperfect stay
Reviewed: 22 July 2024 · Stayed in July 2024
Verified reviewMet by friendly staff at the desk, the hotel and the room were both spacious, modern and very well finished, the room and the bathroom being generous and spotless, it looked practically new. Parking was easy, directly outside.
The room does not have coffee/tea-making facilities or air-conditioning – not unusual for European hotels but worth noting. A very decent fan was provided instead so no great problem.
Reviewed: 5 July 2024 · Stayed in May 2024
Verified reviewReviewed: 26 June 2024 · Stayed in June 2024
Verified reviewReviewed: 21 June 2024 · Stayed in June 2024
Verified reviewReviewed: 7 June 2024 · Stayed in June 2024
Verified reviewLiterally, everything!
Nothing!
Hello dear customer, Thank you for your comment. We are delighted that you enjoyed your stay. We look forward to welcoming you again for your next stay in Luxembourg. Wishing you an excellent day. Dana Reception team
Reviewed: 5 June 2024 · Stayed in June 2024
Verified reviewReviewed: 20 May 2024 · Stayed in May 2024
Verified reviewReviewed: 1 May 2024 · Stayed in April 2024
Verified review