Reviews of BEST WESTERN Santakos Hotel 4 stars
J. Gruodzio g. 21, LT-44293 Kaunas, Lithuania

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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewLocation
Very crowded during breakfast, 4-5 persons waiting near coffee machine all the time. Hard to find a place near the table. Unpleasant experience.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewVery good location for Kaunas old city visiting, kind staff, excellent Wi-Fi, free parking place in the yard, quite good and contentful breakfast, good beds and matresses, quite big room, recommended for Kaunas visiting
Room equipment needs some updating, renovation and modification
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewthe sauna was not working
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewGorgeous room with beautiful balcony. Really friendly and helpful staff. Great location
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewOverall good value for money. Free parking on the site, however be careful: it is first come first serve. Good breakfast
Interior decoration is a bit dated. Beds were not bad, but not great either
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewFine breakfast but not amazing like some BW's in US/more EU fare, between the old city and the modern lively area. Hotel was fine - beds were good and rooms well setup.
City is being refreshed.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewExcellent location. Nice view. Kind staff. Breakfast had clearly marked national specialities, which made it convenient to taste and learn about local cuisine. Breakfast also included fried / baked eggs that were above average. Grapefruit juice offered with breakfast was above average. (It came from an electric dispenser, so I was not tempted at first, not expecting much. However, when I saw someone else pour a glass it looked good, so I tried it and was pleasantly surprised.) Finally, I was very happy to see that the breakfast buffet had an impeccably courteous sign admonishing guests to take only what they were confident they would eat. I support such kind, yet firm reminders and hope they are effective in reducing waste.
Coffee included with breakfast was of poor quality. Scrambled eggs at breakfast buffet were unusually unappealing, appearing both over-cooked and watery. Despite high summer season (August), tomatoes were hard and flavorless. Above all else, however, the coffee at breakfast scandalously bad, the lowest low-point of an otherwise nice breakfast at a solid hotel.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThe staff is very friendly. The location is excellent. You are very close to the main street. I recommend this place if you can overlook a few small flaws and want to enjoy the evening town.
Everything is great but it feels like it lacks just that little bit.
Reviewed: 22 August 2025 · Stayed in June 2025
Verified reviewThe location is quiet but accessible to the old town. We also like that hotel comes with onsite parking and even on a busy day we can still get a parking spot. Breakfast was good too! Love the section with Lithuanian specialities.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewLocation is perfect. Close to Zalgiris arena. Free parking.
Nothing.
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewLocalisation, staff
not good breakfests, not much food to choose. No atractions for kids
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in July 2025
Verified reviewGreat location. There is parking in the yard. Breakfast is not bad, but service during breakfast is not very good.
There was always a shortage of food at breakfast, they were slow to replenish it. The room door was stuck, which was inconvenient. The furniture is old and needs to be updated.
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewNothing but the best at this Best Western. Large room, comfy bed, superior breakfast, free parking, superb location. Biggest bathtub I've ever seen!!
If it had been hot weather, our room on the 4th floor might have been too hot because I didn't see an air conditioner. But the weather was fine. Also in summer months we find the duvets too hot but there isn't a light blanket in most European hotels and there was not one here either. The shower curtain arrangement was a bit strange and hard to use.
Reviewed: 19 August 2025 · Stayed in July 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewVery nice place. Good and clean room, everything was perfect. Very short walk to central area. Breakfast was good. Parking place is a little bit small, but we managed to park, so it was okay. Friendly staff.
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