Reviews of Neringa Hotel 4 stars
Gedimino Ave. 23, Naujamiestis, LT-01103 Vilnius, Lithuania
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified review.
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewLocation of the hotel is brilliant, close to the center of town! Nice modern look to the whole place (except the breakfast area). Rooms, although quite hot (see text about that further on), are clean and spacious, including the bathroom. Breakfast is varied, good and plentiful. Great job.
1. The room I booked (twin beds) was not the one I was given (double bed): if the hotel cannot garantee something, it should not offer it as a choice on booking.com. 2. The request I made (high floor), although confirmed in several email messages, was dismissed by the check-in personnel: they did not know about this, and could not or were not able to honor the confirmed request. Again, if the hotel cannot garantee something, it should not re-confirm it on booking.com, and leave it to (inexperienced?) to have a discussion about it. 3. The airconditioning in the room only worked for 5 minutes at a time, it wouldn't stay longer on the temperature I requested, kept going back to the pre-set temperature. The windows only open a little bit, so a warm room and a not-so-good nightrest was the consequence. Not so nice. 4. The hotel seems to prefer online feedback rather than doing something about a face-to-face complaint given to their personnel at the reception desk: they listened, but did not take notes or offer to fix the problem. (5. Although this is a question of taste, the breakfast area is quite somber compared to the rest of the hotel - pity.)
Dear Alexander, Thank you for your detailed review and for highlighting both the positive aspects and the areas where we fell short during your recent stay. We're delighted to hear that you found our location brilliant and our rooms clean and spacious. We also appreciate your kind words about our breakfast. We sincerely apologize for the issues you experienced with your room booking and special requests. We understand your frustration when the twin-bed room you booked was unavailable and your request for a high floor—which was confirmed via email—was not honored. This is not the standard we strive for, and we are reviewing our procedures to ensure that confirmed requests are communicated effectively to our check-in team and are always subject to availability. Regarding your comments about the air conditioning, we have already notified our maintenance team to inspect the unit in your room to prevent similar issues in the future. We also take your feedback about our reception's response to your complaints very seriously and will use this as a training opportunity to improve our face-to-face communication and problem-solving skills. We also want to address your comments about the breakfast area. The Neringa restaurant is a recognized historical heritage site, and its unique character is something we are very proud of and must preserve. We appreciate your perspective that it feels somber compared to the modern aesthetic of the rest of the hotel, and we are constantly seeking ways to balance its historical charm with a comfortable and welcoming dining experience. We hope to have the opportunity to welcome you back and provide you with a seamless and truly comfortable stay that reflects our commitment to guest satisfaction. Sincerely, The Neringa Hotel Team
Dear Alexander, Thank you for your detailed review and for highlighting both the positive aspects and the areas where we fell short during your recent stay. We're delighted to hear that you found our location brilliant and our rooms cl… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe room was big and comfortable, less the mattress. The restroom was also blvery big but they didnt ask me if i emwant shower or bath.
The bath its not so secure when u get out.
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewExcellent location for solo traveller Friendly helpful staff - special mention to Patricizia at reception who helped with luggage and translating taxi drivers messages Comfortable room and nice bar to relax
Reviewed: 19 August 2025 · Stayed in July 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewRooms were great, spacious and comfortable. Everything new and modern. Good location.
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewExcellent service and location. Very comfortable room. The balcony in the room was an unexpected extra which I enjoyed very much.
Parking at EUR 30 per night is pricey compared to other destinstions I travelled to, which offer it at 15-20 per night.
Reviewed: 16 August 2025 · Stayed in July 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewThe room was very spacious. The breakfast was very fine. Location was perfect, especially it is very close to the old town as well as the bus stop. The staff was very helpful, especially I appreciate to Mikolai, who helped us very much when we checked in.
Wi-Fi connection was very poor in the room. It was very pity that the connection shut down quite often. However, it was very smooth at the lobby area.
Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewNeringa was great.
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewLocation is great, as well as communication with staff. Size of the room and bathroom are great. Breakfast is also very good.
Cleanless of the bad could be better. Also soap dispencer was broken. And fridge didn't really do it's job well - need to store some medicines inside, but inner temp was too high
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in July 2025
Verified reviewGood location; nice roofterrace; good breakfast
Nothing in particular, it met expectations
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewOve staying here every time! All is on point!
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewLocation, facilities, quiet and friendly staff
The bed was too soft